Desktop Support

2 weeks ago


Durban, South Africa HR Matters Full time

**Duties**
- Diagnose & troubleshoot network and desktop (related IT devices) problems.
- Perform daily, weekly backups and updates.
- Create and manage asset register for various IT devices.
- Assemble/build PCs and/or replace PC components.
- Management and setup of VC meeting equipment.
- End user account setup and configuration.
- Visualisation of Helpdesk and network incidents.
- Support plant IT requirements.
- Finance accounting software support.
- Develop advanced office files for other departments.
- Perform preventive IT maintenance and security activities.
- Support network and stand-alone printers.
- Ensure all IT related operations run smoothly
- Create reports for IT Department.
- Ensure compliance with company IT security rules.
- Perform ad hoc activities as and when required

**Minimum Requirements**
- Minimum Education level: Degree/National Diploma in IT
- At least 3 years relevant work experience.
- Knowledge of Microsoft 365
- Basic Knowledge of PLC
- Active Directory Knowledge
- A+ and N+ is an advantage.
- Ability to work shifts, overtime, and stand-by as and when required.


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