Administrator/executive Assistant

3 weeks ago

Stellenbosch Western Cape, South Africa HotelJobs.co.za Full time

**Job Summary**:
**Key Responsibilities**:
1. **Executive Support**:

- Provide administrative support to the restaurant owner and management team, including managing calendars, coordinating meetings, and handling correspondence.
- Prepare reports, presentations, and documentation as needed.
- Assist with project management, tracking deadlines, and ensuring timely completion of tasks.

2. **Office & Administrative Management**:

- Maintain restaurant files, records, and documents, ensuring they are organized and easily accessible.
- Oversee office supplies and inventory, ensuring adequate stock levels.
- Handle communications with suppliers, vendors, and service providers.
- Process invoices, receipts, and payments; liaise with the finance department as necessary.
- Manage restaurant licenses, permits, and renewals.

3. **Operational Support**:

- Assist with the coordination of staff schedules, timekeeping, and payroll management.
- Support recruitment processes, including job postings, interview scheduling, and onboarding.
- Coordinate internal and external communications, ensuring smooth flow of information.
- Maintain and update point of sale (POS) systems and handle administrative tasks related to MarketMan or similar inventory systems.

4. **Event Planning & Guest Relations**:

- Assist with planning and coordinating special events, promotions, and marketing initiatives.
- Handle guest inquiries, complaints, and reservations when necessary, providing a high standard of customer service.
- Collaborate with the marketing team on social media updates, newsletters, and restaurant promotions.

5. **General Support**:

- Provide on-the-ground assistance during peak service times as needed.
- Handle other ad-hoc tasks as requested by management.

**Qualifications**:

- Proven experience as an administrative assistant, office manager, or executive assistant, ideally in the hospitality or restaurant industry.
- Strong organizational skills with the ability to multitask and prioritize effectively.
- Excellent verbal and written communication skills.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with POS systems (e.g., Lightspeed K-Series) and inventory management tools (e.g., MarketMan).
- Knowledge of bookkeeping or basic accounting principles is an advantage.
- Ability to work in a fast-paced environment and handle confidential information with discretion.
- A proactive attitude with problem-solving abilities.

**Preferred Skills and Experience**:

- Previous experience in a restaurant or hospitality environment.
- Familiarity with restaurant operations, including scheduling, payroll, and vendor management.
- Experience with social media and digital marketing tools is a plus.

**Work Environment**:

- This role may require working on weekends, holidays, or during peak restaurant hours as needed.

If you’re passionate about hospitality, thrive in a fast-paced environment, and are looking for a dynamic role supporting restaurant operations, we’d love to hear from you

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