Learning and Development Coordinator

3 months ago

Cape Town, South Africa Zeal HR Full time

**Learning and Development Coordinator**

**Introduction**

A wonderful growing business is seeking to employee a new team member to provide full administrative support to the management of the Learning and Development Function in the achievement of the set deliverables.

**Primary Responsibilities**

**Training**
- Presenting/facilitating selected training courses during employee induction and scheduled training events.
- Assist in mapping out the training plans for each year.
- Assist in the development of training materials and assessments used for technical and soft skills training.
- Training intervention planning and preparation.
- Booking/enrolling learners and scheduling training.
- Measuring attendance, training evaluation as well as knowledge shift.
- Issuing attendance certificates when required.
- Recording and capturing training data and provide appropriate reports to management.
- Act as custodian of training data and ensuring the integrity of training information.
- Drive training initiatives within the organisation.
- Support the administration related to tracking progress and spend against plan.
- Participating in formal training on methodologies and processes to be followed by regulatory compliance auditors and testers.

**Training Information Management**
- Communication with training service providers.
- Coordinating and administrative support for all training courses.
- Assist with Skills Audit for the business when required.
- Select appropriate training methods and activities based on the type of training being given.

**Learnerships and Bursary **Programmes**
- Assist and coordinate where necessary on the Graduate and Bursary programme.
- Assist and where necessary on the Learnership programme.
- Enrol Learners to Seta platforms.

**Relationship Management**
- Develop and maintain strong relationships with internal and external stakeholders to ensure optimal performance.
- Work collaboratively, negotiate and engage with key stakeholders to facilitate delivery and compliance with the quality strategy.
- Liaise and communicate with other departments and other service providers.
- Communicate with personnel at all levels, internally and externally to the Company, in relation to training matters.

**Self-Management**
- Comply with the Health, Safety and Environmental Policies.
- Proactively contribute to creating a good team atmosphere,
- Anticipate and overcome obstacles.
- Make useful links to arrive at insightful plans and solutions.
- Embrace personal challenges.
- Takes part in team cohesion and team development.

**Skills and attributes**:

- Proficiency in Microsoft Office products especially Excel and PowerPoint.
- Strong verbal and written English communication skills, including report writing and documentation.
- Proven work experience as a Training Coordinator, Trainer, Training Facilitator, or similar.
- Hands-on experience coordinating multiple training events in a corporate setting.
- Knowledge of instructional design theory and implementation.
- Adequate knowledge of learning management systems and web delivery tools.
- Proven ability to complete full training cycle (assess needs, plan, develop, coordinate, monitor and evaluate).
- Familiarity with traditional and modern job training methods and techniques.
- Experience with e-learning platforms.
- Strong interpersonal and interaction skills.
- Excellent organisational and time management skills and able to meet pre-specified deadlines.
- Logical and structured approach to planning and execution of tasks.
- Analytical mindset with lateral thinking and problem-solving skills.
- Ability to prioritise effectively under pressure.
- Able to work both autonomously and within a team structure.
- Focused with high attention to detail and accuracy.
- Demonstrate an exemplary work ethic.
- Positive attitude and willingness to learn.
- Energetic, enthusiastic, hard-working and self-motivated.
- Proactive, efficient and innovative.
- Reliable and professional.
- Honest, discreet and able to maintain strict integrity.
- Commitment to work effectively with management and deliver results.
- Able to proficiently drive company culture, values and training initiatives.
- Flexible to take on ad hoc tasks.

**Qualification** and **Experience**
- Relevant Degree in HR, Training or Teaching (desirable), or equivalent
- 2 - 4 years’ experience in learning and development coordination or facilitation
- Adobe Learning Management System experience
- Experience in testing, inspection and certification body competence programs advantageous

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