Learning Coordinator

7 days ago


Cape Town, South Africa Remote Insurance Team Full time

Would you like to join our team as a learning coordinator?

**Duties & Responsibilities**:

- Full Training Coordinator and Learning Support Administration function
- Schedule and hosting of training courses using the appropriate
- Learning Management System and database
- Manage learner progress and suitability for the role that he/she is being trained on
- Review evaluations of training courses, objectives, and accomplishments
- Assesses the effectiveness of training delivery in line with objectives and performance
- Manage all learner queries
- Liaise with clients obtaining any additional resources required for training (E.g. software, website access and any form of training material)
- Supporting a seamless transition for new hires from training to their new roles
- Monitor quality of facilitation, liaise with customers any issues associated with software or website access
- Actively participate in the development and enhancement of training materials (E.g. Standard Operations Procedures, self-help training videos, etc.)
- Identify/incorporate best practices and lessons learned into training programs
- Engage in continuous learning and stay updated on industry best practices
- Support the development of new and unique ways to improve the efficiency of training operations
- Create and distribute completion certificates upon successful completion of training courses
- Collaborate with other departments to ensure seamless customer interactions

**Required skills and Qualifications**:

- 3 Years experience in a similar role involving continuous and thorough training
- Experience in designing and delivering learning and development initiatives using a range of methodologies
- Capacity to assess students' understanding, pinpointing areas where individuals may need further explanation during training
- Excellent communication and interpersonal skills
- Ability to think strategically and pragmatically, offering innovative perspectives and novel ideas
- Experienced in developing training materials
- A solid internet connection
- A functioning device to work on
- Provision for load shedding

Expected Start Date: 2025/01/06



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