Learning & Development Coordinator- Head Office

2 weeks ago

Cape Town, South Africa Cape Union Mart Full time

We are looking for an organised, detail-orientated and driven L&D Coordinator to join our Learning & Development team at our Cape Union Mart Head Office in Cape Town.

The core purpose of the position is to provide administrative support to the L&D team and various stakeholders.

**Key Responsibilities include**:

- Running reports to communicate progress and project performance to the relevant internal stakeholders
- Providing updates and support in the development of daily and weekly reports, dashboards and other communications
- Contacting sites telephonically to get relevant project related information
- Serving as a project librarian, keeping accurate records of project documentation
- Invoice management: Loading suppliers and processing invoices
- SETMIS Management: Managing the Cape Union Mart profile on the SETA online system
- Updating relevant project reports where applicable
- Collating worksheets and required project documentation
- Communicating administrative delays to Project Leads
- Providing daily accurate feedback and reports as required
- Supplying relevant project documentation when and if required
- Assisting in maintaining updated project schedule on a weekly basis
- Assisting with external scheduling and communication
- Administration of the Learner Management system for blended learning
- Acting as the primary liaison for learner queries
- Support, participate, execute and deliver on ad-hoc duties and responsibilities
- Drive continuous improvement and self-development

**Qualifications and Experience Required**
- A matric certificate and a NQF level 5 (Higher Certificate) is required
- A tertiary qualification would be advantageous
- Experience in working with the SETA SETMIS system is vital
- Proven knowledge and experience working with Microsoft Office is important (Outlook, Word, Excel and Powerpoint), especially working with Excel and Powerpoint
- Understanding of B-BBEE scorecard requirements, specifically as it relates to Skills Development, is required

**Competencies and Traits**
- Computer Literate, Office 365 Package - Excel, Word, PowerPoint, Teams
- Good communication skills - written and spoken
- Reporting skills
- Critical thinker with the initiative to problem solve
- Ability to work under pressure, with mínimal supervision
- Delivers tasks autonomously
- Team player
- Self-motivated and confident
- Excellent organizational and time management skills
- Strong attention to detail and accuracy
- Flexibility and adaptability to changing priorities and deadlines
- Ability to handle multiple tasks and projects simultaneously
- Process integrity in handling confidential and sensitive organizational information

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