Learning and Development Coordinator

7 months ago


Cape Town, South Africa Cape Union Mart - Head Office Full time

We are looking for an organised, detail-orientated and driven L&D coordinator to join our learning and development team at our Cape Union Mart Head Office in Cape Town.
The core purpose of the position is to provide administrative support to the L&D team and various stakeholders.

**Key responsibilities include**:
Running reports to communicate progress and project performance to the relevant internal stakeholders
Providing updates and support in the development of daily and weekly reports, dashboards and other communications
Contacting sites telephonically to get relevant project-related information
Serving as a project librarian, keeping accurate records of project documentation

**Invoice management**: loading suppliers and processing invoices

**SETMIS management**: managing the Cape Union Mart profile on the SETA online system
Updating relevant project reports where applicable
Collating worksheets and required project documentation
Communicating administrative delays to project leads
Providing daily accurate feedback and reports as required
Supplying relevant project documentation when and if required
Assisting in maintaining updated project schedule on a weekly basis
Assisting with external scheduling and communication
Administration of the learner management system for blended learning
Acting as the primary liaison for learner queries
Support, participate, execute and deliver on ad-hoc duties and responsibilities
Drive continuous improvement and self-development
Qualifications and experience required
A matric certificate and a NQF level 5 (Higher Certificate) is required
A tertiary qualification would be advantageous
Experience in working with the SETA SETMIS system is vital
Proven knowledge and experience working with Microsoft Office is important (Outlook, Word, Excel and Powerpoint), especially working with Excel and Powerpoint
Understanding of B-BBEE scorecard requirements, specifically as it relates to skills development, is required
Competencies and traits
Computer literate, Office 365 Package - Excel, Word, PowerPoint, Teams
Good communication skills - written and spoken
Reporting skills
Critical thinker with the initiative to problem solve
Ability to work under pressure, with mínimal supervision
Delivers tasks autonomously
Team player
Self-motivated and confident
Excellent organisational and time management skills
Strong attention to detail and accuracy
Flexibility and adaptability to changing priorities and deadlines
Ability to handle multiple tasks and projects simultaneously
Process integrity in handling confidential and sensitive organisational information



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