Key Accounts Manager

2 weeks ago


Johannesburg, Gauteng, South Africa Ellahi Consulting Full time
Job title : Key Accounts Manager (Gauteng)Job Location : Gauteng, JohannesburgDeadline : March 20, 2025Quick Recommended Links
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EDUCATION / MINIMUM REQUIREMENTS / EXPERIENCE

  • Grade 12 / Matric
  • MS Office / Excel

Preferred Qualifications:

  • 3-year Degree or Diploma in Sales and Marketing
  • 3-year Degree in Business Administration
  • RE Qualification
  • FAIS Accreditation

Experience:

  • Minimum of 3 to 5 years' sales (KAM) experience
  • Fully bilingual in English and ideally Afrikaans
  • Intermediate level MS Office
  • Motor industry experience at dealer level essential with an understanding of dealer operations
  • Firm understanding of the regulatory environment: FAIS, CPA, POPIA
  • High levels of performance achievement and a natural drive for results
  • Effective negotiation & communication skills
  • Sound analytical & decision-making skills
  • Multi-tasking ability
  • Intercultural adaptability and sensibility (cultural sensitivity)
  • Coaching skills, and strong presentation skills
  • Proactive approach to problem-solving and high levels of initiative
  • Good management and time management skills (planning & organizing)
  • Adaptability to change and complex situations
  • Dealing with high levels of pressure
  • Emotional intelligence
  • Must be deadline-driven

OTHER REQUIREMENTS:

  • Energetic
  • Ability to work under pressure
  • Accuracy / attention to detail
  • Honesty, reliability & integrity
  • Confident
  • Good communication skills at all levels within the organisation
  • Ability to effectively handle challenging situations
  • Self-starter / self-motivated
  • Business initiative
  • Problem solver
  • Ability to lead and not follow
  • Resilient
  • Clear credit and criminal record
  • Valid driver's license

DUTIES / RESPONSIBILITIES:

  • Drive and deliver sales targets.
  • Adhere to standard operating procedures within the area of accountability.
  • Build and maintain stakeholder relationships for the purpose of advancing the company's market share within each channel in the area of operation.
  • Conduct ongoing market and competitor research to develop initiatives in line with trends.
  • Training and development of staff at dealership level – Product Knowledge, Selling Skills.
  • After-sale dealer support in respect of policy administration.
  • Efficiently and effectively maintain SLAs for each aspect of the policy life cycle to the dealer network, and the end customer, creating a culture that meets and exceeds expectations.
  • Maintain a superior, and professional level of customer service.
  • Fulfill various administrative duties in preparation for monthly delivery, and presentation of sales targets.
  • Travel.
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