Dialer

Job title : Workforce Management AnalystJob Location : Western Cape, Cape TownDeadline : March 24, 2025Quick Recommended LinksJobs by Location Job by industries About the jobDialer Specialist  Core ResponsibilitiesOversee the configuration, optimization, and troubleshooting of dialer systems. Monitor the performance of the dialer software and adjust...

Job OverviewLewis Group is a leading provider of insurance solutions, and we are seeking an experienced Call Centre Agent to join our team.Key Responsibilities:Sell insurance products telephonically to potential policyholders by reading from an approved script.Utilize a call center dialer to manage lead follow-up and strive to achieve insurance policy sales...

At Arvo, we value individuals who can drive results and exceed expectations. As a Junior Dialler Administrator, you will play a critical role in our night shift team.Accountabilities:Drive campaign success by efficiently managing and maintaining the dialler.Partner with the operations manager to achieve optimal campaign execution and communicate results...

Job Description:The individual will be a Call Centre Agent, part of a team of Call Centre Agents that:Sell insurance products telephonically to potential policyholders by reading from an approved script,Utilise a call center dialer to manage lead follow-upStrive to achieve insurance policy sales and campaign targetsAssist policyholders with policy...

Key Responsibilities: Manage and assist with collection projectsImplement appropriate collection strategies and campaignsLoad campaigns; send emails/sms's, monitor productivity and provide daily statsConduct call audits and provide coachingConduct High Risk calls/queries and escalating to the relevant departmentsCompile, analyze and submit reports to...

Arvo is a leading provider of innovative customised contact centre solutions. We are seeking a skilled Junior Dialler Administrator to join our night shift team.Key Responsibilities:Maximise campaign performance by efficiently managing and maintaining the dialler.Collaborate with the operations manager to ensure optimal campaign execution and communicate...

Job title : ICT Manager - Cape TownJob Location : Western Cape, Cape TownDeadline : March 26, 2025Quick Recommended LinksJobs by Location Job by industries The successful candidate will be responsible for:Ensuring that the organisation is provided with robust ICT resources and services to meet operational needs Leading and directing the provision of...

Customer Service Representative - US Insurance CampaignFull-timeWNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and...

The Dialer Administrator is responsible for overseeing the smooth functioning of the Dialer system within the Contact Centre Operations. This includes overseeing campaign loads, dialing frequency, dialing attempts and continuous dialing optimization. The Dialer Administrator will be responsible for ensuring there is a constant workflow for Contact Centre...

**Salary Package**: Basic Salary: R23k pm + Benefits Benefits: Medical aid (main member contribution | Group Risk Cover | Funeral Policy | Planet Fitness gym membership | staff meals. Probation Period: 6 months (Benefits activate after the 3rd month of employment). **Role**: The Dialer Administrator will work with Our client Direct’s Operations,...

**Key Responsibilities**: - Manage and optimize the VICIdial system to enhance operational efficiency and productivity. - Analyze performance data to generate insights on call outcomes, agent efficiency, and customer interactions. - Monitor real-time and historical metrics to ensure SLAs are met, adjusting dialer strategies as needed. - Collaborate with...

Trainee Dialer Admin Assessment **Requirements**: - Excel Experience - Advantageous - Simplicity experience - reporting (Advantageous) - Analytical - Attention to detail - Hungry to gain knowledge - Capacity to learn / continuous learner - Financial literacy - preferred **Job Type**: Learnership

Building data queries using Google Sheets (SQL processes, triggers and SSIS packages is an advantage) Building daily reports on campaigns for previous days using SQL, Excel and ICBM. Analyse dialler results in real-time for agents and recommends changes to current process. Communicate any dialler issues with management and vendor. Compile monthly report for...

About us, purpose, experience and qualifications **about us**: - make a promise - be deeply invested - value our differences - build trust, not territory - have courage - always do the right thing **purpose**: - Provide tools and management information to support business strategy, by developing dialer strategies and managing day to day dialer...

Growing BPO seeks to employ a Workforce Analyst Assistant Manager / Team Leader **Duties & Responsibilities**: - Generates schedules accordingly to meet the business requirements enabling superior customer service - Monitors all dialer activities and leads while ensuring adherence to strategy - Monitors the inbound queue real-time while tracking,...

**Duties & Responsibilities**: - Generates schedules accordingly to meet the business requirements enabling superior customer service - Monitors all dialer activities and leads while ensuring adherence to strategy - Monitors the inbound queue real-time while tracking, documenting and communicating agent activity on multiple lines of businesses - Adjusts the...

Company Description Dialler Specialist National Debt Advisors is one of the number 1 debt counselling companies in the country. This is testament to the service we give to clients and the quality of the people we employ. NDA is an equal opportunity employer, committed to fairness, diversity, and creating opportunities for our staff to grow. NDA is an...

R17000 - R20000 ctc p/m Growing BPO seeks to employ a Workforce Analyst Scheduler / Real Time Analyst **Duties & Responsibilities**: - Generates schedules accordingly to meet the business requirements enabling superior customer service - Monitors all dialer activities and leads while ensuring adherence to strategy - Monitors the inbound queue real-time...

We at MM Wentzel are looking for an experienced IT specialist with at least 2 to 3 years’ experience. We are looking for a professional individual with confidence and quick thinking skills. Position: Permanent Job description: As an IT worker, you can expect to work with computer-based information systems, software, and hardware, typically by designing,...

Growing BPO seeks to employ a Workforce Analyst Assistant Manager / Team Leader **Duties & Responsibilities**: - Generates schedules accordingly to meet the business requirements enabling superior customer service - Monitors all dialer activities and leads while ensuring adherence to strategy - Monitors the inbound queue real-time while tracking,...

We are looking for an outstanding Sale Manager to join UK''s fastest growing and most awarded VOIP provider!!! Salary R30 000 Medical aid Performance bonuses Skills & Requirements: - 2+ years sales management experience with track record of achieving high targets - Proven ability to lead and energise sales teams and create positive buzz daily - Outbound...

**Job Title**: Sales Agent/ Consultant **JOB SUMMARY** The Sales Agent is **responsible for initiating and managing relationships with customers, serving** customers by selling products and meeting customer needs, converting leads to sales, and planning and organizing daily tasks. **Responsibilities & Duties** The responsibility of the Sales...

National Debt Advisors, a leading BPO in the Financial Services Industry, as a leading debt counselling company, we are committed to helping South Africans reduce their debt and achieve financial freedom. We are currently seeking a Receptionist who is looking for a new and exciting challenge. **Key duties but not limited to** - Serve visitors by greeting,...

**The Role** Pearl Lemon (google us) is looking for an enthusiastic cold caller to book appointments with prospects via cold calling. We are a fast growing sales and marketing company with a roster of clients we need to cold call for the products you will sell will rotate each month. If this goes well you will end up running our sales desk across the...

**The Role** Pearl Lemon (google us) is looking for an enthusiastic cold caller to book appointments with prospects via cold calling. We are a fast growing sales and marketing company with a roster of clients we need to cold call for the products you will sell will rotate each month. If this goes well you will end up running our sales desk across the...

Surgo (PTY) Ltd. has partnered with a global analytics and digital solutions company serving industries including insurance, healthcare, banking and financial services, media, retail, and others. They aim to bridge the gap between digital expectations and real outcomes for international companies with Digital Intelligence. Our client is recruiting for a...

Are you a sales agent with a passion for success & hunger for money? National Debt Advisors is known as one of the largest companies in South Africa and we are searching for Top-performing sales agents looking to earn a basic salary and uncapped commission to join a fast-growing team. **Join our team and you will benefit from our** - Training and...

**What you’ll be doing** - Leading, developing and managing a Sales Team in line with campaign requirements - Creating and deploying an effective operational plan that will deliver benchmark sales figures - Driving and supporting delivery of Quality improvement plans - Managing reporting trends and opportunities for performance improvement as well as...