Senior Insurance Sales Representative

3 days ago


Cape Town, Western Cape, South Africa Lewis Group Full time
Job Overview

Lewis Group is a leading provider of insurance solutions, and we are seeking an experienced Call Centre Agent to join our team.

Key Responsibilities:
  • Sell insurance products telephonically to potential policyholders by reading from an approved script.
  • Utilize a call center dialer to manage lead follow-up and strive to achieve insurance policy sales and campaign targets.
  • Assist policyholders with policy administration, including ensuring accurate recording of policy sales and maintaining policyholder information.
  • Follow up on policyholders who have not paid their premiums and provide excellent customer service.
Requirements:
  • Grade 12 or equivalent qualification.
  • Meet the Regulatory Fit and Proper requirements for representatives in the insurance industry.
  • Additional qualifications such as sales, marketing, or insurance diplomas/degrees are advantageous.
  • A proven track record in achieving sales targets is essential.
Ideal Candidate:
  • 2 years+ experience in call centre environments and/or insurance sales/financial services.
  • Proficient in English with good communication and conflict management skills.
  • Computer literate in MS Office (Word, Excel, and Outlook).
Competencies:
  • Strong knowledge and understanding of insurance legislation and regulation.
  • Self-motivated, committed, and willing to learn.
  • Ability to work under pressure in a target-orientated environment.


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