Real Time Analyst

Real Time Analyst National Debt Advisors is one of the number 1 debt counselling companies in the country. This is testament to the service we give to clients and the quality of the people we employ. NDA is an equal opportunity employer, committed to fairness, diversity, and creating opportunities for our staff to grow. NDA is an employer of choice, and...

**Job Description**: Real Time Analyst National Debt Advisors is one of the number 1 debt counselling companies in the country. This is testament to the service we give to clients and the quality of the people we employ. NDA is an equal opportunity employer, committed to fairness, diversity, and creating opportunities for our staff to grow. NDA is an...

**Role Purpose** To lead a team of real time analysts to proactively managing the contacts and queues “on the day” to ensure service levels and business targets are met. This means taking the resource plan and forecasts and monitoring volumes throughout the day, acting if thresholds are transgressed and enabling service recovery plans if required. You...

**Business Support** **Location** - Cape Town, South Africa**Language** - English*** **Job Advert**: **Reimagine your career** If you have a critical eye for detail and have stellar organization skills then you could fit right in as a Real Time Analyst at Concentrix + Webhelp working in our in our vibrant Claremont office. With game-changers in over 70...

**Job Advert** Reimagine your career** If you have a critical eye for detail and have stellar organization skills then you could fit right in as a Real Time Analyst at Concentrix + Webhelp working in our in our vibrant Claremont office. With game-changers in over 70 different countries, we celebrate our differences and embrace what makes you unique....

We are looking for an excellent Real Time Analyst. **Description** - Utilising Excel to analyse Workflow data to assist with efficiency within the Contact centre - Runs and analyses reports with the result of making recommendations for adjusting staffing levels to meet departmental productivity and profitability goals - Completes root-cause analysis to...

Reports to - Assistant Manager / Manager - WFM **Job Purpose** RTA - Responsible for real-time and/or intraday management of resources to ensure the correct number of agents at the right times are in their seats to answer forecasted volume of contacts at the desired service level. Will be responsible for various reporting done by the RT team. Shrinkage...

At TTEC, we’re all about the Human Experience. Elevated. As a Data Specialist, also known here at TTEC as a Specialist - Workforce Management - Real Time for Cape Town, you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture. **What You’ll be...

**Duties & Responsibilities**: - Generates schedules accordingly to meet the business requirements enabling superior customer service - Monitors all dialer activities and leads while ensuring adherence to strategy - Monitors the inbound queue real-time while tracking, documenting and communicating agent activity on multiple lines of businesses - Adjusts the...

Enforce real time adherence in all Work Types and Markets within the scope of operation - Monitor the volume of contacts at interval level, as well as the proper use of activity codes, overall onsite/offsite shrinkage, variations in AHT, and any other real time events that contribute or impact negatively in the execution of planned productivity hours to meet...

Western Cape, CPT - Northern Suburbs - Monthly Our client is looking for RTAs for their contact centre in the Telecoms sector. The RTAs will be responsible for real-time and/or intraday management of resources to ensure the correct number of agents at the right times are in their seats to answer forecasted volume of contacts at the desired service...

About us, purpose, experience and qualifications **about us**: - make a promise - be deeply invested - value our differences - build trust, not territory - have courage - always do the right thing **purpose**: - To identify and track real time performance and communicate any deviations to business and update the system to align to processes and...

For our partner **Stride Co-Living AG** we are looking for a Real Estate Analyst! WHAT IS CO-LIVING? Co-Living means community Co-living is a new way for people to live in cities, focused on community and convenience. For the individual, living in a co-living community provides many advantages as compared to traditional living options. There are many...

**Who are we?** Sanlam Fintech is a newly established digital first business within the Sanlam Group on a mission to democratize financial advice and solutions for everyone across the African continent. We exist to pioneer inclusive financial confidence helping people build strong foundations to bridge the gap in generational wealth. Our culture us that of...

Job OverviewThe Legends Agency is seeking an experienced Commercial Real Estate Finance Analyst to join our team. As a key member of our financial analysis department, you will be responsible for conducting detailed financial analysis, creating cash flow models, and delivering high-quality presentations to clients.About the RoleWe are looking for a highly...

Specialist, WFM Real Time Bringing smiles is what we do at TTECfor you and the customer. As a **Specialist, WFM Real Time **working onsite in **Cape Town, South Africa,** you'll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture. **What You’ll be...

Key ResponsibilitiesThe successful candidate will be responsible for:Handling property sales or rentalsConducting market research and analyzing real estate listingsAssisting clients with property transactionsProviding exceptional customer service and communication skillsRequirementsStrong communication and negotiation skillsExcellent knowledge of market...

About the RoleThe Anti-Financial Crime Analyst will be responsible for performing operational day-to-day assessments, interactions, and reviews of customers. This includes handling new AML/Fraud triggers and alerts in real-time, conducting detailed risk assessments, and interacting with customers regarding AML- and fraud-related matters.

**AI Analyst Intern** We are a rapidly growing artificial intelligence startup seeking talented university students to join our team as AI Analyst Interns. In this role, you will have the opportunity to work with cutting-edge technologies, gain valuable industry experience, and make a significant impact on the development of our AI...

About the JobThe Legends Agency is a leading provider of commercial real estate finance solutions. We are seeking a highly skilled finance professional to join our team as a Commercial Real Estate Finance Analyst.ResponsibilitiesCash Flow Modelling: Develop and maintain robust cash flow models to assess the financial performance and value of commercial real...