Service and Aftersales Manager

The Ideal Candidate: We are looking for an experienced Service and Aftersales Manager who can lead our team in delivering exceptional service and support to our clients. The ideal candidate will have a proven track record of success in a similar role, excellent leadership and communication skills, and a strong understanding of the generator business and its...

Type: Onsite in Midrand **Salary**: Up to R18 000 pm **Responsibilities**: Customer Support: ⦁ Address customer inquiries, issues, and complaints related to post-purchase experiences promptly and professionally via various communication channels. ⦁ Provide technical support and troubleshooting guidance for ICT products or services. Warranty and...

Minimum Requirements - Minimum 8 years experience in the generator business alternatively heavy construction equipment - At least 5 years experience in a management role - Minimum Bachelors Degree preferably in engineering / mechanical-industrial electrical - Excellent knowledge of Diesel Engines Tasks will be as follows; - To plan and manage the...

**Job Number** - 69342 **Job Type** - Permanent **Job Title** - Automotive OEM Service Manager (Customer Service Operation Department) **Computer Skills** - Windows **Industry** - Automotive **City** - Midrand **Province** - Gauteng **_PURPOSE OF POSITION_** - To oversee Service Area Managers, Warranty Manager & Service Plan Administrator**_ KEY...

We have a vacancy for a Vehicle Service Advisor with a Vehicle dealership in Johannesburg **Duties**: - Costing of job cards of vehicles booked into the workshop - Processing of warranties - Following up on vehicles booked into workshop - Liaising between the client and workshop on progress of vehicles - Ensuring customer satisfaction of vehicles...

We have a vacancy for a Vehicle Service Advisor with a Vehicle dealership Duties: Costing of job cards of vehicles booked into the workshop, Processing of warranties, Following up on vehicles booked into workshop, liaising between the client and workshop on progress of vehicles, ensuring customer satisfaction of vehicles serviced **Requirements**: -...

About the Job: As a Service and Aftersales Manager at Fusion Personnel, you will be responsible for leading a team of professionals in providing top-notch service and support to our clients. Your primary objective will be to ensure that all generators are properly maintained, repaired, and commissioned in a timely and efficient manner.Your Key...

WHAT WILL BE YOUR ROLE AND RESPONSIBILITIES? Customer complaint and query handling and Customer case management. Building and maintaining relationships with the dealer network. Ensuring correct escalation process internally and externally. WHICH QUALIFICATIONS/EXPERIENCE DO WE NEED FOR THE ROLE? Minimum of 3 years working experience within the Motor...

Troubleshooting and Incident resolution with limited assistance from seniors - Understanding of incident prioritization and business impact (SLA and turnaround times) - Basic knowledge of LAN and WAN switches, fault finding on Fibre/UTP links - To effectively repair hardware and software incidents within contracted SLA and initiate 3rd party repair process -...

Workshop Service Advisor Must meet the following requirements: - computer literate - exemplary customer service skills - must be able to manage conflict situations amicably - must be able to manage stress - written and verbal communication has to be beyond compare - driver's license would be a plus - traceable experience in the field, with references, is a...

**Introduction** The main purpose of the role is to resolve IT related issues logged via the Service Desk, remotely and telephonically. **Duties & Responsibilities** - Providing multi-channel one-stop Incident Service Desk Support to customers, covering all ICT contracted services in line with SLAs. - Ensuring that effective Service Desk support of...

Job Summary: We are seeking a highly experienced Service and Aftersales Manager to join our team at Fusion Personnel.About the Role: As a key member of our management team, you will be responsible for planning and managing all activities related to generator maintenance, repair, and commissioning. You will also be in charge of determining and supplying all...

Gauteng, Midrand - R 35000 - R 45000 Monthly Basic Salary **Key Accounts Manager - Waste Management Industry - Midrand** **Primary Purpose of the Job** - Developing trust relationships with a portfolio of major clients to ensure they do not turn to competition - Acquiring a thorough understanding of key customer needs and requirements - Expanding the...

The main purpose of the role is to recommend, implement, and monitor preventative and corrective actions to ensure that quality standards with the Service Desk environment is achieved. **Duties and Responsibilities** The Junior Service Desk Quality Analyst will be required to execute the following duties and responsibilities, but not limited to the...

**ROLE PURPOSE** Nexio supports the Vodacom Indirect Channel through Desk PAM Support services servicing their Indirect Partners and Channels. The primary purpose of the role is to provide general Team Lead functions to Partner Indirect and Business Channels. Some key deliverables include Desk PAM support management; SR resolution; order and billing...

Babylonstoren recently launched a fresh foods offering in Gauteng and is now acquiring a food scientist, food technologist or chef with a strong interest in new product development and sourcing, a passion for quality and the ability to manage our Gauteng food suppliers. This role suits a highly motivated individual who thrives in a fast-paced, exciting team...

If providing a high level, high-quality service role to corporate clients, in Service Management is the exposure you are looking for then Jurumani Solutions is the right place for you! Offering an environment where a strong customer service focus and the practice of working with the latest technologies and systems are believed to be fundamentally useful to...

**Qualifications & Experience**: - Matric - BTech or relevant equivalent - ITIL - Minimum of 8 years relevant IT industry experience including 4 years management experience - Experience in managing enterprise IT Help Desk operations - Track record shift work-based operations, project management and business continuity - Travel to all units required on a...

We have a vacant position for a Service Manager **Duties**: - Management of service department - Train and motivate staff - General admin, budgets and forecasts - Managing the customer satisfaction of the department - Handle customer related issues **Requirements**: - Minimum of 3 years experience as Vehicle Service Manager - Experience with corporate...

**Overall purpose of the job**:The overall purpose of this position would be related to the technical support functionality in the region as well as fulfilling a role as Site supervisor for technical installations as and when required. The incumbent is accountable for ensuring the necessary proof of work that was conducted handed in and attached to each job...