Service Delivery Manager

Our reputable IT client is seeking a skilled **Service Delivery Manager **to join their team that is based in Midrand. **Purpose of the Service Delivery Manager**: Act as a custodian of relationships internally, and externally with and between customer support teams and vendors. The Service Delivery Manager plays a critical role in the co-ordination and...

JOBNUMBER **iOCO03426** - CONTRACT TYPE **Permanent** - CONTRACT TYPE: **Hybrid** **The Role**: Lead Excellence in Service Delivery as Our Manager! Take charge of ensuring seamless service delivery and client satisfaction. As a **Service Delivery Manager**, you will oversee operations, manage resources, and maintain high-quality standards. Your...

Monitor, control and support service delivery by following & enforcing relevant processes throughout all service delivery engagements. Meet contractual obligations through consistent fulfilment of client specific Service Level Agreements (SLAs). Ensure timeous and accurate booking of time by all productive resources. Management of complaints and...

Lead Excellence in Service Delivery as Our Manager!Take charge of ensuring seamless service delivery and client satisfaction. As a Service Delivery Manager, you will oversee operations, manage resources, and maintain high-quality standards. Your leadership will drive efficiency, resolve challenges, and strengthen customer relationships, all while fostering a...

Lead Excellence in Service Delivery as Our Manager! Take charge of ensuring seamless service delivery and client satisfaction. As a Service Delivery Manager , you will oversee operations, manage resources, and maintain high-quality standards. Your leadership will drive efficiency, resolve challenges, and strengthen customer relationships, all while fostering...

Nexio is a specialist ICT solution provider that helps clients build, support, and manage their IT infrastructures. We have operations in all 9 provinces across the country, over 200 clients and over 600 employees and as a Level 1 BBBEE we put to practice our commitment to South Africa’s transformation agenda, we are at the forefront of digital...

Responsible for: - Ensure that service provided by ITSp's are relevant- Users understands the service level they can expect- Ongoing engagement with all ISP's- Management understands the performance of ISP's against service level agreements- Identify service delivery improvement **Key responsibilities**: - ITSP Management- Asset management- User management-...

JOBNUMBER **iOCO03421** - CONTRACT TYPE **Permanent** - CONTRACT TYPE: **Hybrid** **The Role**: Yearning for More in Your Career? iOCO Infrastructure Services Invites You to Explore Possibilities. We are seeking a **Service Delivery Manager**, who will lead the charge in ensuring seamless service delivery, managing cross-functional teams, and exceeding...

**Role Purpose** Accountable for National Network Operations inclusive of service delivery and staff compliment of specific sub-departments within the Technology department, including, but not limited to all the associated technologies, to provide a service that seamlessly integrates to the entire business unit and the overall Network. The Role facilitates...

**QUALIFICATION AND EXPERIENCE**: - ITIL certification - Minimum of 5 years' Service Delivery experience within the IT sector **Operational Support**: - Acting with Integrity:Â Behaves ethically and justly; is discreet and maintains confidentiality; meets commitments by acting with integrity. - Business Leadership:Â Pursuing goals; taking action;...

Lead Service Excellence at iOCO ISAbout UsiOCO Infrastructure Services (iOCO IS) is a pioneering force in delivering innovative IT infrastructure solutions that tackle business challenges head-on. We're dedicated to providing exceptional client experiences through sustainable, forward-thinking approaches.Job OverviewWe're seeking an experienced Service...

**Listing reference**: adapt_000129**Listing status**: Online- **Position summary** **Industry**:IT & Internet - **Job category**:IT and Telecommunications**Location**:Midrand - **Contract**:Permanent**EE position**:No**About our company** - A provider of leading specialised software and digitally-led business solutions that assist clients across targeted...

Lead Excellence in Service Delivery as Our Manager! Take charge of ensuring seamless service delivery and client satisfaction. As a Service Delivery Manager, you will oversee operations, manage resources, and maintain high-quality standards. Your leadership will drive efficiency, resolve challenges, and strengthen customer relationships, all while fostering...

Responsible for providing technical support to our customers and ensuring that the customer is happy. In-depth understanding of endpoint management and support, hardware and software asset management, server and network technologies. **Experience**: 5 years of IT support experience in a service delivery team Incident, change and problem management on a...

Embrace a dynamic role as an IT Service Delivery and Operations Lead at iOCO Infrastructure Services, where we empower clients to conquer their business challenges through innovative IT infrastructure solutions.We are seeking a seasoned professional with 8-10 years of experience in service delivery, operations, or a similar leadership role to spearhead our...

**Job Description**: **Job advert: Project Manager - 1 Year Contract** **Midrand** **Role reports to Executive Manager: Operations** - **Experience in delivery IT / digital or service delivery projects**: - Thrive in a smaller, dynamic organisation - Willing to build the company's project management capacity - Proven experience in managing teams - Strong...

**Role Purpose** To drive and manage the Order to Cash Process for critical projects end to end. Effective Customer Management, Revenue Generation, Project Management, excellent reporting and Technical Skills are key areas. Responsible for tracking, managing, distribution of new orders to the team, including managing both internal and external...

**Key responsibilities**: - ITSP Management - Asset management - User management - IT services management - Business management - Budget management - Risk Management **Requirements**: - Degree in Computer Science/ Information Technology or relevant field - Must be proficient with business software like Visio and Excel - Experience in customer service and...

**Job Advert Summary**: The Service Delivery Team Leader’s role is to motivate and guide the ICT Service Desk team in relation to service delivery and ensure that end users are receiving the appropriate assistance. This includes the responsibility of monitoring all procedures related to identification, prioritization, and resolution of incidents, including...

**Company & Job Description** A leader in its field is looking for a Home Delivery Manager to join their team in Midrand. This is an exciting opportunity for someone looking to work with a Johannesburg Stock Exchange Listed Brand! The Home Delivery Manager will be responsible for the Africa Middle East Region. This a great opportunity for someone wanting to...