Estate Manager

4 weeks ago

Cape Town, South Africa The Legends Agency Full time

Estate Manager

The vacancy exists in Cape Town: Century City for an Estate Manager. The Estate Manager will be responsible for the day-to-day effective management of client estates, overseeing outsourced service providers and contractors, and liaising with Trustees and owners/residents.

The ideal candidate will be responsible for the below Key Performance Areas:

Site Inspection

  • Cleanliness of entrances, guardhouses, offices, storerooms, staff facilities, refuse areas, garden areas, pathways, and driveways
  • Maintenance and servicing of buildings, grounds, movable and immovable common property
  • Maintaining filed records of contracts, work carried out, and a record for all service and maintenance visits
  • Ensuring quotes are received from reputable service providers for approval by scheme executives
  • Ensuring payments to service providers are made, and made only upon satisfactory completion of works

Supervision:

  • Supervision of contractors and ensuring that all body corporate employees are present and carrying out their duties

Monitoring estate security operations:

  • Ensuring security guards are performing duties as per the service level agreement held with the security company
  • Ensuring security systems, including electric fencing, CCTV and access control systems are fully operational
  • Liaising promptly with security guarding and systems providers as and when problems arise
  • Coordinating submission of access and movement control forms for new residents, sending new residents an information pack, and updating communications databases and intercom systems accordingly

Administration:

  • Maintaining a current record of all owners and tenants
  • Sending email and SMS communications to all owners/residents regarding important matters impacting the scheme
  • Enforcement of the scheme's Conduct Rules
  • Responding to and acting upon complaints or concerns received from owners/residents
  • Attending meetings of the board of the Scheme Executives, and preparation of agendas and compilation of minutes for such meetings

Experience, Expectations, and Skills required:

  • Strategic thinking - Always required
  • Analysis and problem-solving skills - Always required
  • Judgement and decision-making skills - Always required
  • Agility - Always required
  • Managing conflict - Always required
  • Planning and organizing (Administrative skills) - Always required
  • Detail and quality focus - Often required
  • Communication skills - Vital to the role
  • Numerical skills - Often required
  • Reasoning skills - Always required
  • Ability to build and maintain relationships - Vital to the role

The ideal candidate should:

- in his mid or late 30s. Should we find someone in their early 40s with the necessary knowledge and property industry experience, we would consider them.

- ideally, be male

- have Sectional Title Management knowledge (it is not a strict requirement).

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