Estate Manager
3 months ago
Estate Manager
The vacancy exists in Cape Town: Century City, for an Estate Manager. The Estate Manager will be responsible for the day-to-day effective management of client estates. Overseeing outsourced service providers and contractors; and liaising with Trustees and owners/residents.
The ideal candidate will be responsible for the below Key Performance Areas:
Site Inspection
- Cleanliness of entrances, guardhouses, offices, storerooms, staff facilities, refuse areas, garden areas, pathways and driveways
- Maintenance and servicing of buildings, grounds, movable and immovable common property
- Maintaining filed records of contracts, work carried out, and a record for all service and maintenance visits
- Ensuring quotes are received from reputable service providers for approval by scheme executives
- Ensuring payments to service providers are made, and made only upon satisfactory completion of works
Supervision:
- Supervision of contractors and ensuring that all body corporate employees are present and carrying out their duties
Monitoring estate security operations:
- Ensuring security guards are performing duties as per the service level agreement held with the security company
- Ensuring security systems, including electric fencing, CCTV and access control systems are fully operational
- Liaising promptly with security guarding and systems providers as and when problems arise
- Coordinating submission of access and movement control forms for new residents, sending new residents an information pack, and updating communications databases and intercom systems accordingly
Administration:
- Maintaining a current record of all owners and tenants
- Sending email and SMS communications to all owners/residents regarding important matters impacting the scheme
- Enforcement of the scheme's Conduct Rules
- Responding to and acting upon complaints or concerns received from owners/residents
- Attending meetings of the board of the Scheme Executives, and preparation of agendas and compilation of minutes for such meetings
Experience, Expectations, and Skills required:
- Strategic thinking - Always required
- Analysis and problem-solving skills - Always required
- Judgement and decision-making skills - Always required
- Agility - Always required
- Managing conflict - Always required
- Planning and organizing (Administrative skills) - Always required
- Detail and quality focus - Often required
- Communication skills - Vital to the role
- Numerical skills - Often required
- Reasoning skills - Always required
- Ability to build and maintain relationships - Vital to the role
The ideal candidate should:
- in his mid or late 30s. Should we find someone in their early 40s with the necessary knowledge and property industry experience, we would consider them.
- ideally, be male
- have Sectional Title Management knowledge (it is not a strict requirement).
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