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Estate Manager

2 months ago

Cape Town, Western Cape, South Africa The Legends Agency Full time

Job Title: Estate Manager

About the Role:

The Legends Agency is seeking a highly skilled and experienced Estate Manager to join our team. As an Estate Manager, you will be responsible for the day-to-day management of client estates, ensuring that all aspects of estate operations are running smoothly and efficiently.

Key Responsibilities:

Site Inspection and Maintenance:

  • Conduct regular site inspections to ensure that all areas of the estate are clean and well-maintained.
  • Oversee the maintenance and servicing of buildings, grounds, and common property.
  • Ensure that all service and maintenance visits are properly recorded and documented.
  • Procure quotes from reputable service providers and obtain approval from scheme executives before proceeding with any work.
  • Ensure that payments to service providers are made only upon satisfactory completion of works.

Supervision and Administration:

  • Supervise contractors and ensure that all body corporate employees are present and carrying out their duties.
  • Maintain accurate records of all owners and tenants.
  • Send email and SMS communications to all owners/residents regarding important matters impacting the scheme.
  • Enforce the scheme's Conduct Rules and respond to complaints or concerns received from owners/residents.
  • Attend meetings of the board of the Scheme Executives and prepare agendas and compile minutes for such meetings.

Security and Compliance:

  • Ensure that security guards are performing their duties as per the service level agreement held with the security company.
  • Ensure that security systems, including electric fencing, CCTV, and access control systems, are fully operational.
  • Liaise promptly with security guarding and systems providers as and when problems arise.
  • Coordinate submission of access and movement control forms for new residents, send new residents an information pack, and update communications databases and intercom systems accordingly.

Requirements:

  • Strategic thinking and analysis and problem-solving skills are essential for this role.
  • Judgement and decision-making skills are critical in ensuring the smooth operation of the estate.
  • Agility and the ability to manage conflict are vital in this role.
  • Planning and organizing skills, as well as attention to detail and quality focus, are essential for success in this position.
  • Excellent communication and numerical skills are required, as well as the ability to build and maintain relationships with stakeholders.

Ideal Candidate:

The ideal candidate will be a seasoned professional with a strong background in estate management, preferably with experience in sectional title management. They will be a strategic thinker with excellent analytical and problem-solving skills, able to make sound judgements and decisions in a fast-paced environment. They will be agile and able to manage conflict effectively, with a strong focus on quality and attention to detail. They will also possess excellent communication and numerical skills, as well as the ability to build and maintain relationships with stakeholders.