Customer Service Support Administrator

Duties & ResponsibilitiesSupports field teams with technical supportMonitoring all technical requests receivedAcknowledge of technical request from customer or Supporting structuresTroubleshoot technical issuesDiagnose and assist with technical issueResolve technical issue or refer to service delivery agent and service coordinator for further...

Role Summary:The role of Customer Service Agent requires excellent listening and communication skills and requires exceptional customer service throughout.We strive to exceed customer expectations, respond quickly and minimize customer frustrations, and provide strong customer support through professionalism, empathy, friendliness, and a quick decision on...

Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Since our founding, IDEMIA has been on a mission to unlock the world and make it safer through our cutting-edge identity technologies. Our technology leadership makes us the partner of choice for hundreds of governments...

Job Number 72290Job Type PermanentJob Title Customer Service / Receptionist / AdministratorComputer Skills MS OfficeIndustry HealthCity JohannesburgProvince GautengJob Overview:We are seeking a dynamic and organized individual to join our team in the role of Customer Service/Receptionist/Administrator. This position involves handling basic customer support...

Job Specification: Junior Service Administrator - Denver Salary Offered: CTC R14,000 - R16,000 Purpose of the Position: To efficiently record customer calls and respond promptly to customer queries. Ensure accurate completion, costing, and closure of job cards. Key Responsibilities:Log and attend to all service calls accurately.Open job cards for all...

Head: Customer Support Services (FinTech) (JB4497)Rosebank; JohannesburgR R80 000 CTC per monthPermanentAn innovative FinTech company seeks a Head of Customer Support Services to join their close-knit team.As a top player in the financial apps sector, this is a unique opportunity to join a forward-thinking company poised to become a major player in South...

Minimum requirements for the role: A customer service management diploma or business administration diploma is preferred for this role. Previous experience having worked within an internal sales management or related role ideally within an industry that manages stock and warehousing supplying into various manufacturing or distribution industries. Must have...

Customer Support Agent ( Export ) Permanent JHB00002 Admin, Office & Support Gauteng, JHB Southern Suburbs R AnnuallyElectronic company looking to hire a young, vibrant Customer Support Agent to join their Exports team.Responsibilities: Export administration dealing with freight forwarders. Completing export documents. Understand customer needs through...

Overall Job Purpose:This is for a position that is a natural technical progression from the Senior ICT Support role. It is a role with additional responsibility whereby national oversight of a technical nature is required for one or more brands. Responsible for administration, the co-ordination, configuration, installation, documentation and management of...

Job Objective:The primary function of the Customer Services Consultant is to ensure deliverables across a range of administrative / support functions to Egoli Gas external customers as well as internal departments and to provide a high level of customer service excellence. The Customer Services Consultant is responsible for the S/O administration, follow up,...

Malvern Panalytical South Africa, is looking for an ambitious Customer Service Manager, who will be responsible for customer service in South Africa and Sub Saharan Africa. In this role you manage a team of Customer Service Engineers and the Administrative support office, focusing on installing, maintaining and repairing field based analytical...

Job Number 68630Job Type PermanentJob Title Customer Service Support LeadComputer Skills Advanced Excel,SAPIndustry FlavoursCity JohannesburgProvince Gauteng Reporting to Supply Planner you will be responsible for managing sales order processing for an assigned portfolio of accounts, maintaining the highest possible service levels while keeping costs to a...

Job Number 72551Job Type PermanentJob Title Customer Service AdministratorComputer Skills Ms OfficeIndustry Electrical/Electronic ManufacturingCity Johannesburg SouthProvince GautengReporting to: Spare Parts Coordinator Customer ServicePurpose: Supervising team of pickers and packers in order to ensure to the efficient implementation of all necessary...

As a Customer Support Representative, your main task is handling customer communications, from onboarding new contractors to supporting existing customers. You'll provide assistance via phone, email, live chat, and meetings, always aiming for efficient and positive outcomes. This role is remote, but occasional office visits may be necessary for team...

Supports field teams with technical supportMonitoring all technical requests receivedAcknowledge of technical request from customer or Supporting structuresTroubleshoot technical issuesDiagnose and assist with technical issueResolve technical issue or refer to service delivery agent and service coordinator for further assistanceUpdating customersSending...

Requirements: A tertiary qualification in customer service management, administration, business administration, or relevant is essential. Proficiency in using computer systems and software, including MS Office Suite. Previous experience in customer service or administration will be beneficial. A customercentric approach and the ability to handle customer...

Yebo Fresh is an award-winning online retail e-commerce platform focusing on South Africa's mass market. Our unique business model and partnerships with manufacturers allow us to deliver an unbeatable offer at a highly competitive price point.We proudly serve families, NGOs, Schools, ECDs, and township retail businesses such as Spazas and fast food...

An opportunity exists within Secure Express department for a Customer Support Squad (Squaddie) roleThe primary responsibilities of this role are about strong Customer Service, Operational Support, Excellent Communication skills both verbal and written as well as strong Administration skills.This position will require an individual who can work shifts and...

CipherWave Home-Connect, a Johannesburg based Internet Service Provider (ISP) specialising in the Fibre to the Home (FTTH), is looking to hire a Customer Service Administrator whose main area of focus is to assist with all day-to-day customer interactions specifically from a 'new client interaction' and a sales perspective and to work closely with the other...

CipherWave Home-Connect, a Johannesburg based Internet Service Provider (ISP) specialising in the Fibre to the Home (FTTH), is looking to hire a Customer Service Administrator whose main area of focus is to assist with all day-to-day customer interactions specifically from a 'new client interaction' and a sales perspective and to work closely with the other...