Customer Service

2 weeks ago


Johannesburg, Gauteng, South Africa Unique Personnel Full time

Job Number

  • 72290

Job Type

  • Permanent

Job Title

  • Customer Service / Receptionist / Administrator

Computer Skills

  • MS Office

Industry

  • Health

City

  • Johannesburg

Province

  • Gauteng

Job Overview:

We are seeking a dynamic and organized individual to join our team in the role of Customer Service/Receptionist/Administrator.

This position involves handling basic customer support queries and tickets, managing courier follow-ups, receiving and following up on purchase orders from suppliers, and providing administrative support to our sales agents, warehouse manager, and buyer.


Responsibilities:

Customer Support:

  • Respond to customer inquiries and resolve basic support queries.
  • Manage and update customer support tickets in a timely manner.

Courier Coordination:

  • Track and follow up on courier deliveries and shipments.
  • Communicate with courier services to ensure timely and accurate deliveries.

Purchase Order Management:

  • Receive purchase orders from suppliers and verify accuracy.
  • Follow up with suppliers to ensure timely order fulfillment.

Administrative Support:

  • Assist sales agents, warehouse manager, and buyer with various administrative tasks.
  • Maintain organized filing systems and document management.
    Inherent Requirements

Qualifications:

  • Previous experience in a customer service or administrative role is preferred.
  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Attention to detail and accuracy in data entry
  • Experience with couriers/ecommerce is a bonus
  • Ability to work collaboratively in a team environment.

What Qualification

  • Matric

Minimum Qualification

  • Matric

Status

  • Available


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