Technical Scheduler for a Electronics Service Center

2 weeks ago


Johannesburg, Gauteng, South Africa Samsung Customer Care Center Full time
Supports field teams with technical support
Monitoring all technical requests received
Acknowledge of technical request from customer or Supporting structures
Troubleshoot technical issues
Diagnose and assist with technical issue
Resolve technical issue or refer to service delivery agent and service coordinator for further assistance
Updating customers
Sending quotes and invoices to the clients.
Providing final feedback to customer on resolution
Support Leader in resolving and achieving customers services
Ensure reporting is accurate and detailed
Ensure all customer interactions are recorded
Adhere to communication procedures, guidelines and Policies
Treat customers with respect and ensure professional courteous articulate communication with customers at all time.
Focus on quality and standards
Always listen to the customer's requirements and requests
Always be professional when communicating to customers

Salary:
R7 000,00 - R18 000,00 per month

Experience:

  • Scheduling: 4 years (preferred)
Customer Service: 4 years (preferred)

Ability to Commute:

  • Johannesburg, Gauteng (required)

Ability to Relocate:

  • Johannesburg, Gauteng: Relocate before starting work (required)

  • Technical Scheduler

    2 weeks ago


    Johannesburg, Gauteng, South Africa Samsung Customer Care Center Full time

    Technical Schedular;Supports field teams with technical supportMonitoring all technical requests receivedAcknowledge of technical request from customer or Supporting structuresTroubleshoot technical issuesDiagnose and assist with technical issueResolve technical issue or refer to service delivery agent and service coordinator for further assistanceUpdating...

  • Call Center

    2 weeks ago


    Johannesburg, Gauteng, South Africa Lynx Professional Services Full time

    Job Overview: We are seeking a dedicated and customer-focused After-Hours Dental Call Center Representative to join our team. As an After-Hours Dental Call Center Representative, you will be responsible for handling incoming calls and booking appointments for our dental clinic outside of regular business hours. Your primary goal will be to provide...

  • Call Center

    2 weeks ago


    Johannesburg, Gauteng, South Africa Skills Careers center Full time

    Call center agents /Customer service Agents are needed for Entry Jobs. should be well-spoken, Service driven and able to work under pressure.QualificationMatric / Equivalent Receiving incoming telephone calls from customers and/or delivers scripted or nonscripted messages to customers via telephone during designated hours at all levels with stakeholders...

  • Y150 - Center Clerk

    2 weeks ago


    Johannesburg, Gauteng, South Africa UNITED PARCEL SERVICE Full time

    Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...

  • Electronic Technician

    2 weeks ago


    Johannesburg, Gauteng, South Africa Robtronics Service Solution Full time

    We are looking for energetic, enthusiastic and loyal individuals to join our team at RobTronics, to start the beginning of April 2023Below are the minimum requirements needed? Between ages 182 Must have a Matric Certificate CV Bank statement SARS tax number Must be South African citizen Preferably vaccinated Experience in repairing cellphones, laptops and...


  • Johannesburg, Gauteng, South Africa Smith+Nephew Full time

    Technical Service Manager – JohannesburgLife Unlimited.At Smith+Nephew, we design and manufacture technology that liberates individuals from limitations.We believe that through innovation, development, and supporting our clients and patients, we can assist others in achieving a Life Unlimited. Our products reach 100 countries globally, and maintaining this...


  • Johannesburg, Gauteng, South Africa Boardroom Appointments Full time

    Key purpose:In this role, you will focus on selling dimension data's breadth of data centre services, including consulting, architecture, and support services.Working closely with our team of data centre solution architects, you will help clients map out a detailed data centre journey and ensure that the company is best positioned to take them on that...

  • Electronics Engineer

    2 weeks ago


    Johannesburg, Gauteng, South Africa Datafin Full time

    Electronics Engineer (JHB)Engineering/TechnicalJohannesburg - GautengENVIRONMENT: THE technical expertise of a highly meticulous & solutions-driven Electronics Engineer is sought to join the Joburg team of a provider of cutting-edge Electronics Solutions. Your role will entail experiments, tests or other physical and/or computer simulations of electronic...

  • Technical Trainer

    2 weeks ago


    Johannesburg, Gauteng, South Africa Isilumko Staffing Full time

    Are you tech-savvy with a passion for training? We're seeking a dynamic Technical Trainer to work with our banking client. This is a remote position, and we're looking for individuals with excellent MTN or Vodacom connectivity in their area. We provide all the necessary tools, including a laptop, 3G, and headsets. Training will be provided over 2-4 weeks.Key...


  • Johannesburg, Gauteng, South Africa Dimension Data Full time

    Requirements: The Data Center Technician (DCT) responsibility is the maintenance of all Data Centre White Space, ensuring a 24/7 service offering within Internet Solutions Data Centers.The DCT provides a service to clients to ensure that their IT infrastructure and systems remain operational through proactively identifying, investigating and resolving...

  • Electronics Artisan

    2 weeks ago


    Johannesburg, Gauteng, South Africa Emaich Personnel Full time

    Trade Tested Electronics ArtisanThe main purpose of this position is to maintain and install electronic-related components to optimize building systems.Job RequirementsMust have:- a matric certificate or relevant NQF 4 qualification; a national trade test (electronics or electrical); a minimum of 3 years' experience in an electronic engineering environment...

  • Electronics Engineer

    2 weeks ago


    Johannesburg, Gauteng, South Africa Datafin Full time

    ENVIRONMENT: THE technical expertise of a highly meticulous & solutions-driven Electronics Engineer is sought to join the Joburg team of a provider of cutting-edge Electronics Solutions. Your role will entail experiments, tests or other physical and/or computer simulations of electronic and/or systems, where the tools, equipment and time provided is capable...

  • Wfm Scheduler

    2 weeks ago


    Johannesburg, Gauteng, South Africa NTT Ltd. Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...


  • Johannesburg, Gauteng, South Africa Network Recruitment Full time

    We are committed to safety, innovation, and efficiency and are looking for a skilled Electronic Engineer to join our team and contribute to our cutting-edge projectsJob Description:As an Electronic Engineer specializing in underground mining machinery, you will be responsible for designing, developing, and maintaining electronic systems and components used...


  • Johannesburg, Gauteng, South Africa Microsoft Full time

    Overview As a Microsoft Data Center Project Manager (DCPM), you will perform trouble shooting for service incidents, manage assigned projects to meet service delivery objectives as well escalate to appropriate stakeholders to remove obstacles. You will also follow safety policies and procedures and participate in root cause analysis (RCA) of incidents....

  • Contact Center Agents

    2 weeks ago


    Johannesburg, Gauteng, South Africa SKILLS PLACEMENT CENTER Full time

    WHATSAPP TO APPLYWe are looking for an energetic, well-spoken customer service Agents to join our team and answer questions and requests from our customers. The responsibilities of the customer service consultant include addressing inquiries, resolving issues, and providing information on our products and services.The Job Roles will include Listening to...


  • Johannesburg, Gauteng, South Africa Infotree Global Solutions Full time

    Join our client's dynamic team as we seek a skilled Data Center Technician to support server infrastructure and data center operations. If you possess strong technical acumen, excellent communication skills, and a passion for driving results, we want you on our team. As a mentor and leader, you'll contribute to the knowledge base while tackling exciting...


  • Johannesburg, Gauteng, South Africa Adcorp Holdings Full time

    Our client is currently seeking an experienced Technical Service Manager to oversee all aspects of technical service operations, ensuring seamless efficiency and exceptional service delivery to internal and external customers. Key responsibilities include revenue growth, team management, and maintaining service excellence.Roles and Responsibilities Lead and...


  • Johannesburg, Gauteng, South Africa Recruitment Matters Full time

    Responsibilities:Collaborate with cross-functional teams, including Embedded Software Engineers, RF Engineers, Mechanical Engineers, Test Engineers, and other Electronic Design Engineers, to develop and optimize RF and electronic hardware solutions for advanced antenna systems.Design, simulate, and validate RF and electronic circuits and components,...

  • Call Center Agents

    2 weeks ago


    Johannesburg, Gauteng, South Africa Auto24 Full time

    Auto24 is a leading used car dealership dedicated to providing high-quality pre-owned vehicles to our valued customers. With a commitment to excellence and customer satisfaction, we are expanding our team and seeking dynamic individuals to join us. Are you passionate about cars and communication? Do you thrive in a dynamic and fast-paced environment? Auto24,...