Customer Service Support Lead

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Role Summary:The role of Customer Service Agent requires excellent listening and communication skills and requires exceptional customer service throughout.We strive to exceed customer expectations, respond quickly and minimize customer frustrations, and provide strong customer support through professionalism, empathy, friendliness, and a quick decision on...

Job Purpose Ensure that newly banked deals or CIB TS clients are seamlessly and quickly onboarded and enabled across the range of TS products, channels and solutions. Provide operational support for the effective onboarding of the CIB TS client to meet their needs across the endtoend client life cycle in line with Nedbank's client service strategy. Organise,...

Gauteng, JHB - Central**Negotiable - Negotiable Monthly Cost To Company (Market related, Negotiable)Our client in the manufacturing sector is seeking a Customer Service Lead to join their Johannesburg teamRequirements:***- Senior Certificate or higher***: - At least 5 years' customer service experience in a closely related industry***: - Excellent SAP...

Duties & ResponsibilitiesSupports field teams with technical supportMonitoring all technical requests receivedAcknowledge of technical request from customer or Supporting structuresTroubleshoot technical issuesDiagnose and assist with technical issueResolve technical issue or refer to service delivery agent and service coordinator for further...

Head: Customer Support Services (FinTech) (JB4497)Rosebank; JohannesburgR R80 000 CTC per monthPermanentAn innovative FinTech company seeks a Head of Customer Support Services to join their close-knit team.As a top player in the financial apps sector, this is a unique opportunity to join a forward-thinking company poised to become a major player in South...

Technical Associate Support Team LeadWe are looking for a team leader who will be responsible for the the technical enablement, leading, coaching and daily operations of the Service Delivery Associate Engineering team. In this role you will work under the guidance of the Support Manager where you will assist with the efficient daily operations of the team,...

Overall Job Purpose:The HR Operations Manager has overall responsibility for the design and successful delivery of HR transactional processes, as well as leading the progression of the HR Admin function and the broadening of the scope of services provided.In summary, the Manager will provide: Transactional support to line managers and employees on the...

Overall Purpose of the Job:The Accounts Receivable Team Lead is responsible for planning, leading, organizing and coordinating subordinate staff in their daily operations of various credit control activities including, but not limited to, collections/investigations/review of journals and customer queries. The Team Lead is also responsible for building a...

Ready to roll the dice on a thrilling new career opportunity? A leading iGaming company have an exciting new job opportunity for a Customer Services Manager to join their team in Johannesburg As the go-to person for player satisfaction, you'll lead a squad of support superstars, turning every interaction into a winning experience. Get ready to hit the...

About Home Service Direct: Home Service Direct is a fast-growing lead generation agency specializing in providing lead generation for home services businesses. Our mission is to help our clients grow and prosper by delivering the best leads while expanding our reach into new niches.We are currently in search of a driven and innovative Marketing Manager to...

Customer Support Agent ( Export ) Permanent JHB00002 Admin, Office & Support Gauteng, JHB Southern Suburbs R AnnuallyElectronic company looking to hire a young, vibrant Customer Support Agent to join their Exports team.Responsibilities: Export administration dealing with freight forwarders. Completing export documents. Understand customer needs through...

To apply for this position, please send your CV now to Position: Customer Service Support AdministratorLocation: SandtonSalary: R15000 per month CTC + benefits +bonusDaily Tasks:Respond to general and product queries from existing clients (email, Facebook, website messenger or the telephone)Engage with potential clients (via email, Facebook, website...

To apply for this position, please send your CV now to Position: Customer Service Support AdministratorLocation: SandtonSalary: R15000 per month CTC + benefits +bonusDaily Tasks:Respond to general and product queries from existing clients (email, Facebook, website messenger or the telephone)Engage with potential clients (via email, Facebook, website...

Full time | Initiate International | South Africa Posted On 2024/05/20 Job Information Market related Betting and Gaming Work Experience 1-3 years City Johannesburg State/Province Gauteng 2000 Job DescriptionAre you ready to lead and shape the future of customer service in the iGaming industry? Join a leading iGaming company inJohannesburgas theHead of...

Customer Support Agent Permanent JHB00005 Admin, Office & Support Gauteng, JHB Eastern Suburbs R Annually Cost To Company Electrical distributor looking for a Customer Support Agent to join their organisation.Responsibilities: Understand customer needs through their journey, from first contact to presales to ongoing and aftersales support. Manage first...

Supports field teams with technical supportMonitoring all technical requests receivedAcknowledge of technical request from customer or Supporting structuresTroubleshoot technical issuesDiagnose and assist with technical issueResolve technical issue or refer to service delivery agent and service coordinator for further assistanceUpdating customersSending...

inspHire is a market leader in the development and provision of rental industry softwareCreating documentation and delivering customer training where requiredHybrid role - 60% office based, 40% home based with potential for limited travel to customer sitesCovering support hours between 8am and 5pmKey Responsibilities:Your responsibilities include but are not...

Our client is looking for a Customer Support Manager to join their team.You will be executing customer support & service work according to agreed workflows and in accordance with the company group processes and safety guidelines. Delivering excellent customer service to satisfy customers. In close co-operation with customer, distributors and the company...

Purpose of role:Main responsibilities: Champion opportunities to consistently improve the quality of EM Customer Support Implement training plans for each team member Observe and coach staff to improve standards, knowledge, skills and behaviours. Develop capability and motivate internal staff to support the delivery of projects and strategy Understand...