Relationship Mngr: Card Acquiring Corp

2 weeks ago


Johannesburg, Gauteng, South Africa Nedbank Full time

Req Number

Closing Date

  • 21 November 2023
    Location
  • 135 Sandton
    Cluster
  • Total Bus Banking and Retail
    Job PurposeResponsibilities**:
  • To acquire new to Nedbank clients while driving sales process from scoping, lead generation, proposing closing and onboarding.
  • Network within Nedbank's established silo's and product houses to grow Nedbank's acquiring market share externally.
  • Maintain and grow a healthy pipeline of potential clients.
  • Cross sell and up sell within Nedbank's established base.
  • Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
  • Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
  • Identify and recommend opportunities to enhance processes; systems and policies and support implementation of new processes; policies and systems.
  • Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions.
  • Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
  • Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
  • Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames.
  • Ensure information is provided correctly to stakeholders by maintaining knowledge sharing knowledge with team.
  • Listen to clients and stakeholders and ask questions to understand their needs.
  • Build relationships with clients and stakeholders by regular contact; being available and getting to know them.
  • Resolve client queries by following business procedure and keeping clients informed.
  • Educate clients on the product offering by presenting them with the relevant information.
  • Market products to new clients and stakeholders by identifying client needs and matching products to the need.
  • Achieve daily; weekly and monthly sales targets by following business unit sales strategy.
  • Improve performance based on management feedback report by acting on report recommendations.
  • Schedule work according to action plan from manager in order to meet business objectives.
  • Report daily statistics to managers for consolidation. Use recommendations from managers' report to improve


Essential Qualifications
  • NQF Level
  • Matric / Grade 12 / National Senior Certificate
  • Advanced Diplomas/National 1st Degrees
  • Minimum Experience Level 2 years or more Card Acquiring Sales experience
  • Exposure to selling Card Acquiring Solutions to Corporate
  • Extensive Cold Calling Experience (Hunter Mentality)
  • 2 years or more Relationship Management Experience

Technical / Professional Knowledge

  • Banking procedures
  • Communication Strategies
  • Data analysis
  • Governance, Risk and Controls
  • Principles of financial management
  • Relevant regulatory knowledge
  • Relevant software and systems knowledge
  • Research methodology
  • Decisionmaking process
  • Cluster Specific Operational Knowledge


Behavioural Competencies
  • Customer Focus
  • Delivering High-Impact Presentations
  • Building partnerships
  • High-Impact Communication
  • Planning and Organizing
  • Sustaining Customer Satisfaction
- **_Please contact the Nedbank Recruiting Team at _

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