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Support Centre Administrator

3 months ago

Edenvale, Gauteng, South Africa Signature Cosmetics & Fragrances Full time

Responsibilities:

  • Receive orders from allocated stores
  • Check order received against requirements e.g., pack sizes
  • Address any queries with the store and finalise order
  • Forward approved order to Inventory for loading onto F&O
  • Receive invoices for picked orders and file in relevant store file
  • Pick all consumables and uniforms for allocated stores
  • Pick and pack staff allocation orders per employee from warehouse and or HO store
  • Pick all consumables and uniforms for allocated stores
  • Issue and record manual sales books per store, per region
  • Address any queries received from stores and resolve
  • Follow up on all escalated queries
  • Assisting with picking of store stock orders as and when required
  • Report any damaged packaged products to line manager
  • Raise any stock concerns with line manager
  • Prepare and participate in cycle and stock counts
  • Attend and participate in team meetings
  • Work together with other team members to ensure that team goals are achieved
  • Comply with Health and Safety requirements.
  • Adhere to warehouse standard operating procedures (SOP's)
  • Adhere to housekeeping standards e.g., ensure all areas are free from wrapping, waste, and damaged stock
  • Ensure work area is neat and tidy before leaving at the end of each shift
  • Handle all stock in accordance with stock handling signage, e.g., this way up, handle with care
  • Ensure that damages are kept to a minimum
  • Record and report all damaged or missing stock to line manager
  • Perform other general warehouse duties across various warehouse functions as and when required in support of operational efficiencies and requirements

Responsibilities:

  • Minimum of 2 years experience working in a Service Centre/Help Desk/Warehouse Administration function in a warehouse environment is required
  • Experience working in a warehouse environment
  • Minimum 1 years' experience receiving, picking, packing, checking, replenishing, despatching stock in a warehouse environment is required
  • Experience with hand held scanning device and or material handling equipment an advantage
  • Experience picking, packing small items an advantage
  • Experience with cycle counts and stock takes an advantage
  • Experience working with Excel spreadsheets is required
  • Availability to work flexible hours during the week and over weekends is required

Ability to commute/relocate:

  • Edenvale, Gauteng: Reliably commute or planning to relocate before starting work (preferred)

Experience:

  • Warehouse administration/ Service centre / helpdesk: 2 years (required)