![Adcorp Holdings](https://media.trabajo.org/img/noimg.jpg)
Customer Service Coordinator
2 weeks ago
Roles and Responsibilities
- Receive service jobs from clients and allocate them to the Service Technicians.
- Utilise the ERP system, 4Flow, to manage service requests and track technician assignments.
- Generate and maintain service reports to document completed work and provide insights for improvement.
- Proactively plan and schedule upcoming maintenance tasks on machines, allocating them to Service Technicians as needed.
- Liaise with customers to provide updates on service progress and ensure satisfaction with completed repairs.
- Collaborate with the Sales Team to coordinate equipment installations and commissioning activities.
- Ensure adherence to safety protocols and quality standards in all service activities.
- Act as a point of contact for any servicerelated inquiries or escalations.
Job Requirements
- Bachelor's degree in Engineering, Business Administration, or related field preferred.
- Prior experience in a service coordination or similar role is advantageous.
- Proficiency in using ERP systems, particularly
4Flow, is highly desirable. - Strong communication and interpersonal skills, with the ability to interact effectively with both internal teams and external clients.
- Excellent organizational and multitasking abilities, with a keen attention to detail.
- Problemsolving skills and the ability to make decisions under pressure.
- Knowledge of machinery maintenance practices and technical terminology is a plus.
- Occasional travelling required
Job Reference:
TCN01721
-
Customer Service
2 weeks ago
Randburg, Gauteng, South Africa Signa Group Full timeMAIN JOB PURPOSEDUTIES Answer the switchboard and respond to electronic correspondence professionally. Handle enquiries and complaints and direct them to the right person in the right Signa entity. Take messages and/or transfer calls professionally. Engage with customers in a remarkable customer service manner/clientcentric manner. Give professional...
-
Customer Service Ambassador
2 weeks ago
Randburg, Gauteng, South Africa Kayur Investments Full timeWe are looking for an enthusiastic Customer Service Ambassador to be the face of our company and promote our products and services in our Randburg store.Responsibilities Post about our products/services online (e.g. social media and forums) Create, share and respond to online reviews Network and build trusting relationships with potential customers...
-
Customer Service Agent
2 weeks ago
Randburg, Gauteng, South Africa Top Coffee Full timeMain Purpose of the Job:Responsible for easing the CRC customer through lifecycle with functional, emotional and behavioural expertise, conveying this customer experience bond required by the luxury environment set by the Nespresso brand.Job Specifications:Complaints or Information requests Understand customer request/complaint, bringing the most appropriate...
-
Customer Service Agent
2 weeks ago
Randburg, Gauteng, South Africa Tracker South Africa Full timeListing reference: track_001130Listing status: OnlinePosition summary:Industry:IT & InternetJob category:Call Centre and TelesalesLocation:RandburgContract:PermanentRemuneration:Market RelatedEE position:NoIntroduction:Tracker requires the Services of the Customer Service Agents in the TRM Department based in Head Office.Job description:Primary...
-
Customer Service Consultants
2 weeks ago
Randburg, Gauteng, South Africa Top Notch Auto Solutions (PTY) LTD. Full timeAre you ready to embark on an exciting journey in the dynamic world of sales and marketing? A highly successful and reputable Sales and Marketing Company, nestled in the heart of Johannesburg in Randburg, is seeking individuals to join us as Customer Service ConsultantsWe're on the lookout for driven, resilient, and dedicated individuals with a "can do"...
-
Customer Service Administrator
2 weeks ago
Randburg, Gauteng, South Africa M&M Staffing Solutions Full timePURPOSESupport the customer service department of client and/or clients by, amongst others, receiving, managing, and distributing queries to the correct recipient.KEY RESPONSIBILITIES Receiving, managing, and distributing the correspondence and communications received from clients. All administrative and data capturing tasks relating to the above....
-
Customer Service Agent
2 weeks ago
Randburg, Gauteng, South Africa iSON Xperiences Full timeJob Title:Investor Line Agent                               ÂMelrose Arch/Randburg6 month Fixed term contract ; ÂÂJob Purpose:Job Objectives: Provide clients with information and resolution regarding investment enquiries. Communicate SLA, processes and business rules pertaining to products and...
-
Customer Service Agent
2 weeks ago
Randburg, Gauteng, South Africa Afrizan People Intelligence Full timeAre you a recent graduate and are looking to gain career enhancing experience with one of the biggest Multimedia Companies? Then this opportunity might be for you.We are currently recruiting for our client in the Multimedia space for a Customer Service - Call Centre Agent for a 6-month contract. Recently completed a tertiary qualification Fully vaccinated No...
-
customer service consultant
2 weeks ago
Randburg, Gauteng, South Africa iSON Xperiences Full timeCustomer Service ConsultantRandburgSeasonal USA Campaign – Night Shift We are looking for professional, self-motivated and determined individuals to join us on this exciting USA Campaign. You will be required to assist clients in the USA with a luxurious, high end experience. This is seasonal work, and operate within America's sunny season, for 6...
-
Customer Helpdesk Administrator
2 weeks ago
Randburg, Gauteng, South Africa StaffCentral Consulting Full timeJob Duties/Responsibilities will include:Liaising with customers.Assisting the Service & General Managers where required.Coordinating the flow of paperwork and tickets by following up on national call centre, ad-hoc & maintenance tickets.Capturing of stores return vouchers.Checking of daily route slips and administration of routinginformation.Logging of...
-
Africa Customer Service Representative
2 weeks ago
Randburg, Gauteng, South Africa Enshrine Placements Full timeEstablished well over a century ago, this global player provides industry leading drilling services, equipment, and aftermarket parts & services as well as specialised tooling.Markets served include energy, mining, oil exploration, production drilling and downhole exploration.Your role will be to support the sale of their globally manufactured items to their...
-
Africa Customer Service Representative
2 weeks ago
Randburg, Gauteng, South Africa Enshrine Placements Full timeEstablished well over a century ago, this global player provides industry leading drilling services, equipment, and aftermarket parts & services as well as specialised tooling.Markets served include energy, mining, oil exploration, production drilling and downhole exploration.Your role will be to support the sale of their globally manufactured items to their...
-
Sassa - Customer Service Agents (Dl)
2 weeks ago
Randburg, Gauteng, South Africa iSON Xperiences Full timeCustomer Service Fixed Term Contract Position3 month Contracts based in RandburgTo Start ASAPMain Purpose of Position:The Customer Service Agent is responsible to effectively assist customers with general and specific queries. It is imperative that accurate information is provided to the customer and that calls which cannot be resolved are escalated to...
-
Sassa - Customer Service Agents (Dl)
2 weeks ago
Randburg, Gauteng, South Africa iSON Xperiences Full timeCustomer Service Fixed Term Contract Position2 months contract based in RandburgTo Start ASAPMain Purpose of Position:The Customer Service Agent is responsible to effectively assist customers with general and specific queries. It is imperative that accurate information is provided to the customer and that calls which cannot be resolved are escalated to...
-
Sassa - Customer Service Agents (Dl)
2 weeks ago
Randburg, Gauteng, South Africa iSON Xperiences Full timeCustomer Service Fixed Term Contract Position2-month Contract based in Randburg**To Start ASAPMain Purpose of Position:The Customer Service Agent is responsible to effectively assist customers with general and specific queries. It is imperative that accurate information is provided to the customer and that calls which cannot be resolved are escalated to...
-
Customer Service and E-commerce Administrator
2 weeks ago
Randburg, Gauteng, South Africa Sandi Crowther Recruitment Full timeGauteng, Randburg R R Monthly Basic Salary (Provident Fund and Medical Aid contribution, 13th cheque)Northriding, Johannesburg. Opportunity exists for vibrant, enthusiastic peoples person with strong customer service experience ideally within a vet practice / pet industry.Responsibilities: Research and problemsolve to determine appropriate solutions for...
-
Office Support Coordinator
2 weeks ago
Randburg, Gauteng, South Africa RJPersonnel Full time2years To professionally and effectively provide administrative support services to the office; To coordinate an effective front of house and housekeeping operation; To build and maintain relationship with suppliers; To effectively coordinate the bookings and To professionally and effectively respond to all written communication directed at the Party in...
-
Kza head of Service and Life Cycle Services
2 weeks ago
Randburg, Gauteng, South Africa Krones Southern Africa (Pty) Ltd Full timeDivision Engineering Company Krones Southern Africa (Pty) Ltd Location Randburg, South Afrika Join as Professionals Worktime FulltimeKrones Southern Africa is located in Northriding Johannesburg and is a subsidiary of Krones AG in Neutraubling Germany, a major company internationally recognized as the world leader in the design and manufacturing of...
-
Project Coordinator
2 weeks ago
Randburg, Gauteng, South Africa Lira T Consulting Full timeKey performance areas:Scheduling To coordinate bookings by receiving booking requests for Studios, control room, crew, and equipment then schedule on the system daily. To confirm bookings by distributing schedule and crew list to crew, production, assets administrators and external clients daily and as required.Client Liaison Set up site visits and technical...
-
Customer Support Agent
2 weeks ago
Randburg, Gauteng, South Africa RJPersonnel Full time2years Ensure customer satisfaction and always provide professional customer support. Maintain a positive and empathetic attitude toward customers at all times responding promptly to customer inquiries and requesting delivery schedules. Monthly Consumable Deliveries / Suspensions Acknowledging and resolving customer complaints on servicerelated issues,...