Customer Support Agent

2 weeks ago


Randburg, Gauteng, South Africa RJPersonnel Full time
2years

  • Ensure customer satisfaction and always provide professional customer support.
  • Maintain a positive and empathetic attitude toward customers at all times responding promptly to customer inquiries and requesting delivery schedules.
  • Monthly Consumable Deliveries / Suspensions
  • Acknowledging and resolving customer complaints on servicerelated issues, resolving customer accounts queries due to nonservices.
  • Customer site surveys to be conducted.
  • Knowing products to answer questions and to generate sales leads for communicating and coordinating with internal departments to resolve customer complaints/inquiries.
  • Provide weekly feedback on client visits and complaints handling.

Qualifications and Experience:

  • Grade 1
  • Tertiary qualification in or studying towards Communication / Business Administration will be an advantage
  • Minimum of 2 years' experience in customer care or similar environment

  • Support Agent

    2 weeks ago


    Randburg, Gauteng, South Africa Pillango Placements Full time

    We are looking for a Software Support Agent with a calm yet time conscious demeanour for a dynamic company focused on information technology solutions and systems for the short-term insurance industry. The main purpose of the position is for you to support users and offer level 1 support, with the prospect of national travel to provide systems training.Your...


  • Randburg, Gauteng, South Africa Tracker South Africa Full time

    Listing reference: track_001216Listing status: OnlinePosition summary:Industry:IT & InternetJob category:Customer ServiceLocation:RandburgContract:Fixed Term ContractRemuneration:Market RelatedEE position:YesIntroduction:Tracker requires the services of a Customer Engagement Agent in the Customer Service department based at Tracker Head Office in...


  • Randburg, Gauteng, South Africa Afrizan People Intelligence Full time

    Are you a recent graduate and are looking to gain career enhancing experience with one of the biggest Multimedia Companies? Then this opportunity might be for you.We are currently recruiting for our client in the Multimedia space for a Customer Service - Call Centre Agent for a 6-month contract. Recently completed a tertiary qualification Fully vaccinated No...


  • Randburg, Gauteng, South Africa Tracker South Africa Full time

    Listing reference: track_001178Listing status: OnlinePosition summary:Industry:Telecommunication ServicesJob category:IT and TelecommunicationsLocation:RandburgContract:Fixed Term ContractRemuneration:Market RelatedEE position:YesIntroduction:Tracker requires the services of a Customer Engagement Agent in the Customer Service department based at Tracker Head...


  • Randburg, Gauteng, South Africa iSON Xperiences Full time

    Job Title:Investor Line Agent                               ÂMelrose Arch/Randburg6 month Fixed term contract ; ÂÂJob Purpose:Job Objectives: Provide clients with information and resolution regarding investment enquiries. Communicate SLA, processes and business rules pertaining to products and...


  • Randburg, Gauteng, South Africa Tracker South Africa Full time

    Listing reference: track_001130Listing status: OnlinePosition summary:Industry:IT & InternetJob category:Call Centre and TelesalesLocation:RandburgContract:PermanentRemuneration:Market RelatedEE position:NoIntroduction:Tracker requires the Services of the Customer Service Agents in the TRM Department based in Head Office.Job description:Primary...


  • Randburg, Gauteng, South Africa iSON Xperiences Full time

    Customer Service Fixed Term Contract Position3 month Contracts based in RandburgTo Start ASAPMain Purpose of Position:The Customer Service Agent is responsible to effectively assist customers with general and specific queries. It is imperative that accurate information is provided to the customer and that calls which cannot be resolved are escalated to...


  • Randburg, Gauteng, South Africa iSON Xperiences Full time

    Customer Service Fixed Term Contract Position2 months contract based in RandburgTo Start ASAPMain Purpose of Position:The Customer Service Agent is responsible to effectively assist customers with general and specific queries. It is imperative that accurate information is provided to the customer and that calls which cannot be resolved are escalated to...


  • Randburg, Gauteng, South Africa iSON Xperiences Full time

    Customer Service Fixed Term Contract Position2-month Contract based in Randburg**To Start ASAPMain Purpose of Position:The Customer Service Agent is responsible to effectively assist customers with general and specific queries. It is imperative that accurate information is provided to the customer and that calls which cannot be resolved are escalated to...

  • Sales Agent

    2 weeks ago


    Randburg, Gauteng, South Africa Icon AF Full time

    Job Description/SpecificationSales Agent/ ConsultantJob Title: Sales Agent/ ConsultantJOB SUMMARYThe Sales Agent at is responsible for initiating and managing relationships with customers, serving customers by selling products and meeting customer needs, converting leads to sales, and planning and organizing daily tasks.Responsibilities & DutiesThe...


  • Randburg, Gauteng, South Africa iSON Xperiences Full time

    The Agent is responsible to effectively assist customers with general and specific queries, handling complaints by providing a consistent standard of service and compliance and to troubleshoot problems relating to our service offering.The Agent is required to provide accurate information to the customer by speaking to customers and listening to them to gain...

  • Product Support Agent

    2 weeks ago


    Randburg, Gauteng, South Africa Tracker South Africa Full time

    Listing reference: track_001166Listing status: OnlinePosition summary:Industry:IT & InternetJob category:Customer ServiceLocation:RandburgContract:PermanentRemuneration:Market RelatedEE position:YesIntroduction:Providing Support to all Consumer and Corporate clients on the functionality/health of Tracker units. All queries and request will be assisted/dealt...

  • Digital Support Agent

    2 weeks ago


    Randburg, Gauteng, South Africa KBC Health and Safety Full time

    Inherent requirements: Matric (essential) Proven experience in providing technical support in an ITfocused environment. Demonstrated knowledge of software troubleshooting methodologies. Proficiency in using Help Desk software and remote support tools. Excellent verbal and written communication skills Strong problemsolving and analytical skills to identify...


  • Randburg, Gauteng, South Africa Shapiro Shaik Defries & Associates Full time

    INBOUND RESOLUTIONS AGENTRandburg, JohannesburgSalary: Basic + Uncapped CommissionJOB PURPOSE:To resolve customer and client queries, ensuring high collection level at all times within the set parameters of the Debt Collection Act, National Credit Act and Company operating procedures.QUALIFICATION & EXPERIENCE REQUIRED:Minimum Qualifications & Experience...


  • Randburg, Gauteng, South Africa Top Coffee Full time

    Main Purpose of the Job:Responsible for easing the CRC customer through lifecycle with functional, emotional and behavioural expertise, conveying this customer experience bond required by the luxury environment set by the Nespresso brand.Job Specifications:Complaints or Information requests Understand customer request/complaint, bringing the most appropriate...

  • Call Centre Agent

    2 weeks ago


    Randburg, Gauteng, South Africa Sky Staff Solutions Full time

    Call Centre Agent Support customer calls with their inquiries, specifically with bookings Update customer information in the system as required. Remain calm and focused on meeting customers' needs in confrontational situationsRequired Qualifications: Excellent oral and written communication skills Excellent decision making and multitasking skills Attention...

  • Call Centre Agent

    2 weeks ago


    Randburg, Gauteng, South Africa Icon AF Full time

    Job Description/SpecificationSales Agent/ Lead GenerationJob Title: Sales Agent/ Lead GenerationJOB SUMMARYThe Sales Agent is responsible for initiating and managing relationships with customers, serving customers by selling products and meeting customer needs, converting leads to sales, and planning and organizing daily tasks.Responsibilities & DutiesThe...


  • Randburg, Gauteng, South Africa Blue Label Telecoms Full time

    About CompanyAt Blue Label Distribution, our brand philosophy is that we can create and distribute anything that is able to be digitised. Our Blu-approved brand is the face of our service offering and is underpinned by a world-class technology platform for both online and offline commerce. With a point-of-sale network of approximately devices we provide a...

  • Sales Agent

    2 weeks ago


    Randburg, Gauteng, South Africa Yabantu Netoworks PTY LTD Full time

    Sales Agent: Engage with potential customers through direct sales and marketing efforts. Represent Yabantu Networks and our clients with professionalism and enthusiasm. Learn and master product knowledge to effectively communicate features and benefits to customers. Attend training sessions to enhance sales and marketing skills. Collaborate with team members...


  • Randburg, Gauteng, South Africa IconAf Full time

    JOB SUMMARYThe Sales Agent at is responsible for initiating and managing relationships with customers, serving customers by selling products and meeting customer needs, converting leads to sales, and planning and organizing daily tasks.Responsibilities & DutiesThe responsibility of the Sales Agent/Consultant is to convert leads to sales, ensuring quality on...