Workflow Administrator

2 weeks ago

Cape Town, Western Cape, South Africa HotelJobs Full time

Workflow Administrator/Office Administrator responsible for optimizing workflow processes, designing and managing the structure of reports, coordinating various tasks and projects, efficiently managing intra and extra-Company communications.


Valor Hospitality Partners, a renowned fully integrated management solutions company, is seeking a dynamic and motivated individual to join our South African team.

With a diverse portfolio of hotels across Europe, Middle East, Africa, and the Americas, we specialize in hotel management, asset management, and advisory services.

At Valor, we pride ourselves on our commitment to excellence in the hospitality industry.

Our team of professionals collaborates to maximize occupancy and revenue, creating exceptional guest experiences while maintaining the highest industry standards.


Key Responsibilities:

  • Report Design and Coordination:
  • Develop, format, and design reports for the management team.
  • Ensure timely and accurate distribution of reports.
  • Collaborate with various departments to gather and analyze data for reporting purposes.

Communication Management:

  • Facilitate effective communication between the management team, internal departments, and external partners.
  • Workflow Optimization:
  • Identify inefficiencies in existing workflows and propose improvements.
  • Develop and implement systems thinking strategies to enhance productivity and streamline processes.

IT Modernization:

  • Evaluate and modernize IT tools for file storage and document management.
  • Improve team connectivity through the implementation of efficient collaboration tools.
  • Enhance security measures to safeguard sensitive data.

Calendar and Meeting Management:

  • Manage the calendars of senior executives, scheduling and coordinating meetings and appointments.
  • Prepare agendas and relevant documents for meetings.

Administrative Support:

  • Provide administrative support as needed, including data entry, file management, and general office tasks.

Qualifications:

  • Bachelor's degree in a related field is preferred.
  • Proven experience in a similar role, in the hospitality or related industry.
  • Strong proficiency in report design and data analysis.
  • Experience in modernizing IT tools, improving connectivity, and enhancing security.
  • Exceptional interpersonal and communication skills.
  • Proficiency in office software and tools, including Microsoft Office suite.
  • Highly organized with excellent time management and multitasking abilities.
  • Discretion and the ability to handle confidential information with professionalism.

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