Commercial Insurance Underwriter

2 weeks ago


Randburg, Gauteng, South Africa Bopano Risk Capital Full time
Effectively maintaining underwriting standards and providing quality client and broker service

  • Stimulate positive team performance
  • Effective capacity planning to ensure the business processing is not disrupted
  • Regular feedback to team members
  • Liaison with Insurers on all queries to resolution
  • Managing complaints and escalations
  • Statistical reporting on quotations, new business, renewals, movement.
  • Analyse processes and identify need for risk reduction or efficiency opportunities
  • Ensure adherence to processes and procedures. Identify need to create or amend existing processes and procedures.
  • Ensure continual communication between management and the team
  • Ensuring compliance and legislative issues are adhered to.
  • Incident and system management / development
  • Product development and alignment
Service delivery to ensure customer satisfaction

  • Maintain service, quality and desired outputs within a specific functional process through ensuring compliance to tactical policies, procedures and standards.
  • Resolve escalated customer queries and complaints and provide feedback to customers on matters resolved.
  • Develop work routines in line with operational plans / schedules in order to manage achievement of service delivery goals
  • Share knowledge on, and participate in the creation of new standards, control systems and procedures to maintain service delivery.
Maintain effective people practices

  • Align own behaviour with the organization culture and values.
  • Share and transfer product, process and systems knowledge to colleagues.
  • Collaborate and work with the Underwriting team to ensure required service levels are delivered.
Continuous improvement to ensure effective service

  • Ensure adherence to organizational policies, practices and procedures.
  • Identify and recommend areas / ways to improve processes.

Salary:
R12,000.00 per month

Ability to commute/relocate:

  • Randburg, Gauteng: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

  • Do you Have RE5

Education:

  • High School (matric) (preferred)

Experience:

  • Short term Insurance: 2 years (required)
Commercial Lines Insurance: 1 year (preferred)

License/Certification:

  • Drivers License (required)
Application Deadline: 2023/01/13

Expected Start Date: 2023/02/01

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