Call Centre Team Member

2 days ago


Durban, KwaZulu-Natal, South Africa Benny Recruitment Full time R4 500 - R12 000 per month
About the Role

Benny Recruitment is seeking an experienced Call Centre Team Member to join our team. The ideal candidate will have excellent communication and interpersonal skills, as well as the ability to work under pressure and meet performance targets.

This is an exciting opportunity to develop your career in customer service and sales. You will be responsible for delivering exceptional customer service through various communication channels including phone, email, and chat.

The key responsibilities of this role include resolving customer complaints within the set timeframe, following up on pending complaints, and informing customers of their complaints progress. Additionally, you will be required to sell products or services telephonically and handle objections appropriately.

The estimated salary for this position is £20,000 - £25,000 per annum, depending on location and experience.

Key Responsibilities:
  • Resolve customer complaints within the set timeframe
  • Follow up on pending complaints
  • Sell products or services telephonically
  • Handle objections appropriately

Requirements:
  • Experience in customer service and sales
  • Excellent communication and interpersonal skills
  • Ability to work under pressure and meet performance targets
  • Ability to sell products or services telephonically


  • Durban, KwaZulu-Natal, South Africa The Legends Agency Full time

    About UsThe Legends Agency is a leading provider of customer service solutions, and we are seeking a highly skilled and experienced CSC Manager to join our team. Our customer service centre operates on a national level, providing exceptional service to our customers across South Africa.We are committed to delivering outstanding customer experiences, and we...


  • Durban, KwaZulu-Natal, South Africa The Legends Agency Full time

    Executive PositionThe Legends Agency is looking for an accomplished Call Centre Management Executive to oversee the strategic direction of our call centre operations. This role involves developing and implementing innovative solutions to drive business growth, enhance customer satisfaction, and optimize operational efficiency.Key Responsibilities:Develop and...


  • Durban, KwaZulu-Natal, South Africa The Legends Agency Full time

    About the RoleThe Legends Agency is seeking a highly skilled and experienced CSC Manager to lead our national customer service centre operations. As a key member of our team, you will be responsible for implementing and maintaining call centre standards, resourcing, training, and optimizing efficiencies and controls.We are looking for an exceptional leader...


  • Durban, KwaZulu-Natal, South Africa International Call Group Full time

    At International Call Group, we are seeking highly motivated Business Development Representatives to join our team. With a strong focus on sales and customer service, this role requires excellent communication skills, a proactive attitude, and the ability to work efficiently in a fast-paced environment.About the RoleThis is an exciting opportunity to take...


  • Durban, KwaZulu-Natal, South Africa The Legends Agency Full time

    Job OverviewThe Legends Agency seeks a seasoned Customer Service Centre Lead to oversee the effective management of our call centre operations. This role entails implementing and maintaining call centre standards, resourcing, training, and optimizing efficiencies and controls.Key Responsibilities:Ensure customer service excellence through strategic planning,...


  • Durban, KwaZulu-Natal, South Africa Callforce Direct Full time

    About the RoleThis is an exciting opportunity for a talented sales expert to join our dynamic team as a Telecommunications Sales Agent.In this role, you will be required to call pre-qualified clients to sell a range of Telco and Data products & services, offer professional advice to clients for upgrades, set up new customer accounts, and update databases.


  • Durban, KwaZulu-Natal, South Africa SOBER CHAUFFEUR Full time

    Job Title: Delivery Team Members WantedAbout Us: Sober Chauffeur is a reputable company seeking reliable and skilled drivers to join our team. Our mission is to provide excellent transportation services while maintaining the highest standards of safety and professionalism.Salary: R120,000 - R150,000 per annum (negotiable)Job Description: We are looking for...


  • Durban, KwaZulu-Natal, South Africa First Group Management Ltd Full time

    First Group Management Ltd is seeking a highly skilled Hotel Reservations Team Leader to join their team. With a strong focus on customer satisfaction and service excellence, this role will play a crucial part in driving sales growth and revenue for our properties.About the RoleThis exciting opportunity involves supervising a team of reservationists,...


  • Durban, KwaZulu-Natal, South Africa Pronto Labour Team Full time

    Job Title: Material Handling Team LeadCompany Overview: Pronto Labour Team is a respected leader in the labour market. We are seeking a skilled Material Handling Team Lead to join our team.Job Description: In this role, you will lead a team of material handlers and oversee the day-to-day operations of our branch. You will ensure that all tasks are completed...


  • Durban, KwaZulu-Natal, South Africa International Call Group Full time

    Job Overview:At International Call Group, we are seeking highly motivated individuals to join our team as Customer Sales Engagement Specialists. In this role, you will be responsible for initiating outbound calls to potential customers with the goal of selling products or services. You will utilize effective communication and sales techniques to engage...

  • MINI Sales Team Member

    2 months ago


    Durban, KwaZulu-Natal, South Africa Sydsen Full time

    MINI Sales Executive OpportunityWe are seeking a skilled and customer-focused MINI Sales Executive to join our team in KwaZulu-Natal. As a representative of the MINI brand, you will be responsible for providing exceptional service to customers and delivering sales results.Job SummaryThe successful candidate will have previous experience in automotive sales...


  • Durban, KwaZulu-Natal, South Africa International Call Group Full time

    We are seeking enthusiastic individuals to join International Call Group as Customer Relationship Champions. As a Sales Agent, you will play a vital role in delivering exceptional sales service and driving business growth.Key Responsibilities:Handle outbound customer calls with professionalism and empathyListen actively to customer inquiries and provide...


  • Durban, KwaZulu-Natal, South Africa International Call Group Full time

    About UsInternational Call Group is a leading organization in the customer service industry.Job DescriptionAs a Sales Agent with our company, you will be responsible for handling outbound customer calls with professionalism and empathy. You will listen actively to customer inquiries and provide accurate information or assistance using company systems and...

  • Call Center Agent

    3 weeks ago


    Durban, KwaZulu-Natal, South Africa FIREFLY Full time

    Job Title: Call Center AgentAbout FIREFLYFIREFLY is a leading organization in the industry, committed to delivering exceptional customer experiences through our team of highly skilled Call Center Agents.Job SummaryWe are seeking a results-driven individual to join our call center team as a Call Center Agent. In this role, you will be responsible for managing...


  • Durban, KwaZulu-Natal, South Africa Exhilarate Full time

    Secure Your Future in Insurance SalesWe are excited to offer a challenging and rewarding career opportunity for experienced insurance sales professionals in Amanzimtoti, Durban. As an Insurance Sales Professional with Exhilarate, you will have the chance to excel in a dynamic environment, maximize your earnings, and enjoy fast-track growth...


  • Durban, KwaZulu-Natal, South Africa The Legends Agency Full time

    About the JobThe Legends Agency is a leading provider of customer service solutions, and we are seeking a highly skilled and experienced CSC Manager to join our team. As a CSC Manager, you will be responsible for managing the entire customer service division and product support division call centre operations.This is a unique opportunity to join a dynamic...


  • Durban, KwaZulu-Natal, South Africa Pronto Labour Team Full time

    Job OverviewPronto Labour Team is seeking an experienced Operational Materials Manager to join our team. As a key member of our operations team, you will be responsible for ensuring the efficient management of materials handling within our branches.


  • Durban, KwaZulu-Natal, South Africa Pronto Labour Team Full time

    Job OverviewWe are seeking a highly skilled Agricultural Finance Professional to join our team at Pronto Labour Team. As a key member of our team, you will be responsible for executing trade strategies and managing risk in the agricultural commodities market.The ideal candidate will have a strong background in finance, economics, or a related field, with...


  • Durban, KwaZulu-Natal, South Africa Benny Recruitment Full time R4 500 - R12 000 per month

    Duties & ResponsibilitiesContinuously work towards improving the customer experience and service deliveryCapture complaints onto a computerised systemResolve customer complaints within the set timeframeFollow up on pending complaintsInform customers of their complaints progressInteract with various department in order to resolve complaintsAble to sell...

  • Sales Professional

    2 weeks ago


    Durban, KwaZulu-Natal, South Africa The Unlimited Full time

    About The Unlimited Call CenterThe Unlimited Call Center is a dynamic and ambitious company that offers exciting opportunities for individuals who are driven to succeed in sales. Our team is comprised of talented professionals who work together to achieve our goals.Job OverviewWe are seeking a highly motivated and results-driven Sales Agent to join our...