Sales and Customer Service Professionals

1 month ago


Durban, KwaZulu-Natal, South Africa International Call Group Full time
About Us

International Call Group is a leading organization in the customer service industry.

Job Description

As a Sales Agent with our company, you will be responsible for handling outbound customer calls with professionalism and empathy. You will listen actively to customer inquiries and provide accurate information or assistance using company systems and tools.

Responsibilities
  • Utilize company software to record customer interactions and update information.
  • Meet or exceed performance targets for call quality, customer satisfaction, and productivity.
Qualifications
  • Excellent communication skills and strong interpersonal skills.
  • Ability to work well in a team environment and collaborate effectively with colleagues.
  • Basic computer skills and proficiency in using call center software and CRM systems.
What We Offer
  • A competitive salary of approximately $50,000 per annum.
  • An attendance bonus and uncapped commission structure.
  • A comprehensive training program to ensure your success in the role.
  • Opportunities for career advancement within the company.
  • A friendly and supportive work environment that encourages collaboration and growth.


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