Revenue Strategy, Apprentice

2 weeks ago

Cape Town, Western Cape, South Africa Accor Hotels Full time
Company Description

Join us at Accor, where life pulses with passion

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,500 hotels, 10,000 restaurants, and lifestyle destinations, in 110 countries.

While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition:
to keep innovating and challenging the status-quo.

You will be part of the Accor Global Revenue & Pricing team, a great team of dynamic, passionate, and enthusiastic individuals that work together and with the Accor's hubs in the deployment of strategic projects, to ensure the growth and the strengthening of the group's value proposition to customers and owners.

Job Description


This person will specifically assist the Revenue Strategy team to steer Accor strategy related to Revenue Management Solutions, with a forward-thinking approach in relation to the evolution of revenue management within the group and latest revenue innovations.

Reporting to a Revenue Strategy Manager, the apprentice will be a key element in the success of the group's ambitious and exciting revenue management solutions' short- and long-term strategy.

This person will notably conduct thorough analyses of revenue management solutions to identify areas for improvement, ensuring the continuous enhancement of system performance across the group.

Participate actively in Revenue Strategy projects, bringing a data-driven approach to problem-solving and decision-making. Develop and implement action plans based on analytical findings to drive stronger performance and optimize revenue strategies.

The person will also assist in key revenue management project initiatives and support executive stakeholders within the business in developing business strategies, inclusive of long-term goals and objectives, key risk management, and driving business performances via the group's revenue solutions.

The role is also highly collaborative: the apprentice will indeed help in cross-functional team collaborations, working with business counterparts centrally, product, IT, and other stakeholders across the organization to ensure that the business's departmental strategies are aligned to advance the overall Accor strategy.

Finally, the apprentice will also cooperate with the Operational Excellence team on a regular basis in the day-to-day operations providing technical support and helping in finding the proper resolution on some revenue management services issues and requests.


What you will be doing:
Conduct thorough analyses of revenue management solutions to identify improvement areas and enhance system performance across the group.
Document analytical processes and findings in detail, contributing to best practices and team knowledge sharing.
Actively participate in Revenue Strategy projects, applying a data-driven approach to problem-solving and decision-making.
Develop and implement action plans based on analysis to drive stronger performance and optimize revenue strategies.
Support the creation and presentation of reports and dashboards to communicate performance metrics and improvement strategies to stakeholders.

Along with the manager, work and follow up projects with various team to deliver suite of Accor referenced products and integrations between all of type of hotel's systems (PMS, CRS, RMS).Support the creation and presentation of reports and dashboards to communicate performance metrics and improvement strategies to stakeholders.

Cooperate with the Operational Excellence team notably consisting of responding in an efficient and timely manner to revenue management services issues and requests from hotels and hubsKey interactions:

Internal:
RM, BI, regions, IT, product teamsExternal: 3rd party vendors, peers, partners, etc. Qualifications

Qualifications:

Education level: student from a Business School or Engineering or University and/or completing a master's degree in hospitality managementLanguage: Fluent in English, French is a plus.

90% of deliverables will be in English.

Your experience and skills include:
Analytical and problem-solving skillsEnthusiasm for learning and a proactive approach to tackling challenges.
Excellent communication and interpersonal skills, with the ability to work collaboratively in a team environment.
A strong interest in Revenue ManagementExperience or basic understanding of Revenue Management is a plusProficiency in Microsoft Office Suite (Excel, Word, PowerPoint)Technology savvy with a willingness and the curiosity to understand BI tools/processes Additional Information

What We Offer:
Hands-on experience in a leading revenue management strategy team.
Mentorship and guidance from experienced professionals in the industry.
Opportunity to work on real-world projects and pilot programs with external partners.
A supportive and collaborative work environment.
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