Revenue Assistant

3 weeks ago


Cape Town, Western Cape, South Africa HotelJobs Full time
Revenue Assistant - Hotels & Reserves - Cape Town

Synopsis:

Join our clients team in Cape Town as a Revenue Assistant and play a crucial role in maximizing revenue for their properties.

This position offers the opportunity to work in a dynamic environment, utilizing your skills to maintain relationships, uphold our clients company's reputation, and contribute to revenue growth.


Responsibilities:

  • Review daily pick up and loss reports, analyzing and explaining any abnormalities.
  • Analyze occupancy reports and suggest rate amendments for peak and valley periods.
  • Assist Sales, Group Reservations, and Reservations with rate enquiries and negotiations.
  • Build and maintain rates in Opera PMS.
  • Maintain hotel and OTA parity.
  • Effectively manage and escalate revenue management queries.
  • Complete required reporting and work closely with the Sales Coordinator to ensure communication across departments and properties.
  • Prepare weekly revenue and pickup reports, attend and minute weekly strategy revenue meetings, and maintain statistical information for decisionmaking.
  • Review business forecast and anomalies, monitor blocks holding, and conduct OTA audits.
  • Complete monthly reporting, including executive summaries and OTA commissions, and prepare monthly forecasts.
  • Participate in the annual budgeting process and rate contracting process.

Minimum Requirements:

  • 23 years' experience in Reservations/Revenue Management.
  • Hospitality diploma or equivalent preferred.
  • Ability to work in a pressured environment and willingness to work shifts when required.
  • Excellent communication, attention to detail, planning, and organizational skills.
  • Computer literacy in Opera, Word, and Excel, with previous experience on Opera PMS.
  • Strong guestcentric approach, ability to work independently or in a team.
  • Previous experience with revenue reporting, online travel agents' extranets, market segmentation, and forecasting/budgeting.

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