Revenue Management, Revenue Services Revenue Manager

2 weeks ago

Cape Town, Western Cape, South Africa Marriott International, Inc Full time

Job Number

Job Category Revenue Management

Location MI Regional Office Cape Town, Arthur's Road, Western Cape, South Africa, South Africa VIEW ON MAP

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Management

***Responsible for maximizing revenue and profit associated with rooms and catering across the three customer segments of transient, contract, group and catering. The Manager is a Hotel's first point of contact for revenue management support and leads sales strategy meetings and maintains relationships with key stakeholders at hotel level; recommending and maintaining pricing, positioning and the management of inventory for rooms and function space. This role drives the rooms projections and communicates at hotel level as appropriate. Utilizes tools and resources to ensure recommendations provided to sales strategy teams are based on market conditions, comp set pricing, demand, booking pace and other relevant supporting data. Monitors daily transient and group transactions for significant changes and ensures rates and restrictions are optimized in all channels through a seasonal KDATE strategy.

SCOPE
This role could be responsible for supporting the General Managers of multiple properties.

EXPECTED CONTRIBUTIONS

KEY RESPONSIBILITIES:

Managing Revenue Management Priorities and Strategy

  • Provides revenue management functional expertise to designated hotels.
  • Leverages One Yield functionality to maximize room revenue and profit.
  • Ensures full Revenue Management system and Revenue Management tool adoption to drive revenue & profit opportunities.
  • Ensures sales strategies and rate restrictions are communicated proactively, implemented and modified in line with seasonal and market fluctuations.
  • Ensures hotel strategies conform to brand philosophies and initiatives.
  • Conducts any analysis required to maximize room revenue and profit.
  • Analyzes reports and available information to make long term pricing recommendations with brand initiatives as a key focus.
  • Develops and implements with the General Manager and Sales Strategy Team, strategies that will maintain and/or increase the hotel's RevPAR
  • Critiques property performance weekly/monthly for Transient, Group & Catering segments for assigned hotels(s)
  • Analyzes competitive performance through the use of market share tools and make recommendations to the Hotel.
  • Prepares sales strategy meeting agenda, recommendations and supporting documentation.
  • Conducts weekly Sales Strategy meetings with General Manager and key property staff to educate and evaluate pricing and inventory strategies
  • Prepares, communicates and critiques weekly and monthly rooms projections.
  • Responsible for accurate execution of inventory management tasks.
  • Ensures that strategy recommendations/changes are implemented & executed in a timely manner.
  • Ensures that all rates are loaded correctly and in a timely manner and selling through all relevant distribution channels.
  • Manages the execution and communication of all transient promotions.
  • Uses demand forecast and relevant data points to determine, implement and control selling strategies.
  • Checks distribution channels for hotel positioning, placement, rate parity and information accuracy.
  • Ensures hotel strategies conform to brand philosophies and initiatives.
  • Ensures compliance and participation in company promotions and digital channels.
  • Understands the working relationship between revenue management, sales, reservations and property management systems.
  • Executes eChannel/online travel agent (OTA) strategies.
  • Supports and executes activation of regional or brand promotions as required.
  • Evaluates and executes special events and holiday strategies.
  • Monitors and analyzes STR market share performance.

Building Successful Relationships

  • Serves as the liaison, when necessary, between property and RMRS regional/corporate systems support.
  • Develops and manages hotel stakeholder relationships in a proactive manner.
  • Develops and utilizes productive interpersonal and communication skills.

CANDIDATE PROFILE

Education

  • 2year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or 2 years experience in the revenue management, sales and marketing, or related professional area.

EXPERIENCE

  • Previous experience in a Revenue Management role is preferred but not essential.

SKILLS & KNOWLEDGE
-
Meeting the Needs of Key Stakeholders
  • Understanding and meeting the needs of key stakeholders (hotel leadership teams, owners, corporate, etc.).

-
Demonstrating Leadership
  • Utilizing interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

-
Demonstrating Knowledge
  • Demonstrating knowledge of jobr

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