Group Revenue Manager

2 weeks ago

Cape Town, Western Cape, South Africa HotelJobs Full time

Job Brief


We have an exciting new opportunity to join our dynamic Team as a Group Revenue Manager, for two reserves, small Hotel, Guest House and various luxury Accommodation.

This role will be responsible for planning, organising and optimising all activities of revenue management for the business, driving optimal reservations and optimising all revenue streams.

We are looking for a commercial, analytic professional who can join this fantastic business to help drive our future growth plans, utilising data to drive our commercial strategy.


Role Responsibility


This role will involve analysing booking patterns and market trends whilst monitoring competitor performance to enable effective yield management and forecasting of revenue performance.

Liaising with the operations, individual and group reservations, sales and marketing departments you will update on bookings and drive occupancy through management of the business, maximizing average rates.

You will be responsible for accurate forecasting, trend analysis and sales strategies so that product availability and prices are maximized at all times.

You will also be managing the reservations team and all the reservations systems and procedures to ensure the reservations process is well managed and controlled.

We are heading into an exciting time with the business and this role is key to optimising occupancy, revenue and profits.

Therefore, we require a motivated, commercially focussed individual who can support this business growth.

Activities will include:

  • Supporting and monitoring the individual and groups reservations departments and managing the team of reservation agents using SOP's, KPI's and individual sales targets
  • Optimising the management of the PMS, CRM and other sales channels to contribute to the development and maintenance of Revenue Management Systems
  • Utilise rate comparison reports to identify and react to pricing opportunities within the business
  • Competitor pricing and seasonal rate positioning
  • Consulting third party intermediaries to gain maximum exposure & revenue
  • Set and update rate strategy per market segment on 12 months rolling basis
  • Responsible for the launch of head office lead revenue management projects
  • Facilitate and lead daily revenue, weekly and monthly revenue meetings with measurable outputs
  • Responsible for attending weekly meetings and leading group quotations and reservations
  • In charge of producing month end reports with strong emphasis on past, current and future performance analysis as well as action planning
  • Hotel Management Diploma or Degree and/or similar qualification.
  • At least 5 Years experience in a similar role, focussed on yield and revenue and reservations management.
  • Experience of leading a team and managing a large team.
  • Analytical and commercial in their approach.
  • Intermediate excel skills, using formulas and extracting data.
  • Attention to detail, ability to analyse and translate data into understandable & actionable information.

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