Jobs: contact centre facilitator

**Primary Purpose of the Job** **Duties** - Responsible for providing highest level of end to end recruitment at all levels. - Drive excellent business relationships - Creating request to appoint and posting adverts on recruitment sites - Compiling interview guides - Headhunting on various recruitment platforms - Screening CV's - Regretting unsuccessful...

We are a people focused business that provides outsourced contact centre solutions and specialises in customer life cycle management. Our people are our most important asset. We create a culture of empowerment and accountability with a focus on skills, talent, and career development for all of our people within the business. Our highly engaged environment...

Responsible for planning, developing, and managing the overall Contact Centre strategy. Including resource planning such as labour force and management of the Contact Centre. Tracking, measuring, and reporting of the overall Contact Centre productivity and efficiency. Ensure that the corporate standard service levels met and maintained. To monitor...

**Contact Centre Manager** **Company** A well-established International Company in the Travel Industry is looking for Contact Centre Manager to join their team. **Purpose** Working alongside the Managing Director and global stakeholders, the Contact Centre Manager is responsible for leading and managing a world-class Contact Centre environment. This role...

_**Synergy Contact Centre is hiring**_ - **If you are interested in starting a career, we want you**_ We are currently recruiting experienced quality assessors - **Requirements**:_ - Great Communication Skills_ - Fluent English_ - Computer Literacy_ - Previous QA experience in a contact centre (International or Local)_ - **Package**:_ - R5250 Basic Salary +...

Purpose of the position: To perform to the best of your abilities all duties and responsibilities as reasonably assigned to you. You will do your best to protect and promote the business and interest of the company and to preserve its reputation and goodwill at all times. Duties and Responsibilities but not limited to: - Outbound calls related to CIT...

Contact Centre NQF Level 4 Learnership Contact Centre NQF Level 4 Learnership Exist at one of our client in Sandton Learnership Requirements - Grade 12 - South African citizen - Must be unemployed. - Valid proof of disability - Must not currently be studying. Due to EE requirements preference will be given to people with disability only. Learnership...

**Introduction**: Our manufacturing client based in Springs has an opening for a Temp Contact Centre Agent. **Key role**: The Incumbent will be required to act as an interface between vendors, customers, employees, business units and the Shared Service Centre. The Incumbent will also be required to provide prompt responses, accurate feedback and timeous...

Synergy Contact Centre in Durban is currently looking for Agents with +6 Months **Gaming Experience **for a Chat Campaign. Working Hours : UK Times **Salary**: R5250 + R1000 Attendance bonus + Incentives. **Salary**: From R6,250.00 per month

Synergy Contact Centre is hiring We are currently recruiting experienced energy experts. **If you have the below**: - Great Communication Skills - Fluent English - Computer Literacy - International Gas & Electric experience Our **Package**: - R5250 Basic Salary + R1000 attendance bonus + Commission - Incentives - Excellent growth potential If you...

Our **Advertising Services** client is seeking a **Contact Centre Trainer/BPO (Business Process Outsourcing) Trainer **to join their team based in **Cape Town** **Purpose of the Job**:Facilitate products, soft skills, and systems training in a fast-paced contact centre environment. Play a part in achieving both the company's and our client’s business and...

Synergy Contact centre is currently looking for individuals who Have **GAS & ELECTRIC **experience for **NIGHTSHIFT & DAYSHIFT **customer servicePositions. **Requirements**: - **Must have +6 Months Gas & Electric Experience and Reliable Transportation.**: - **Must be able to work in the Durban CBD & Umhlanga Branch.** **Salary**: From...

Job DescriptionRole Purpose This role is ideal for a talented, motivated and dynamic Sales Call Centre Operations Manager that is passionate about leading, motivating, mentoring, coaching and developing a team of Sales and Customer Centric Team Leaders (Assistant Managers) to deliver against client and internal business deliverables (KPIs, CBBs and SLAs) in...

Synergy Contact Centre is hiring We require experienced agents with a minimum of 6 months in the GAMING or BETTING industry for our chat campaign. Working hours : UK Shifts Salary : R5250 basic + R1000 attendance bonus W: 0624784570 **Salary**: From R5,250.00 per month Ability to commute/relocate: - Durban, KwaZulu-Natal: Reliably commute or planning...

Bring your possibility to life Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary Take...

RESPONSIBILITIES: ●     Responsible for the supervision of a quality Contact Centre with regard to receiving manual applications, welcoming and assisting Customers (Walk-In and General Visitors) , in accordance with manual; ●     Dealing with outbound calls in terms of an escalated query in terms of applications outside timeframe (e.g. 14 working...

Grade 12 with a Bachelor's in Business Management 7 years' experience managing a contact / call centre Experience in the Travel and or Tourism industry advantageous Experience in managing and working with budgets. Experience in starting up new call centers (International Campaigns)  Ability to manage multiple call centre campaigns (all International) Strong...

Grade 12 with a Bachelor's in Business Management7 years' experience managing a contact / call centreExperience in the Travel and or Tourism industry advantageousExperience in managing and working with budgets.Experience in starting up new call centers (International Campaigns) Ability to manage multiple call centre campaigns (all International)Strong staff...

Grade 12 with a Bachelor's in Business Management7 years' experience managing a contact / call centreExperience in the Travel and or Tourism industry advantageousExperience in managing and working with budgets.Experience in starting up new call centers (International Campaigns) Ability to manage multiple call centre campaigns (all International)Strong staff...

Synergy Contact Centre based in Umhlanga is currently hiring for a UK International sales campaign. We are looking for people who are career focused, ambitious, target driven, go getter, money hungry and have excellent communication skills. Basic Requirements: - Matric/ Grade 11 - Excellent communication skills - Objection handling skills - Target...