Contact Centre Manager

Company Description - Global Shared Services (GSS) is a critical asset for Anglo American and De Beers enabling the delivery of functional service work for Finance & People Services to all Business Unit and Group Functions. The vision for Global Shared Services (GSS) is to be an exceptional Shared Services organisation, with inspired people, delivering...

Responsibility: - Investigation and implementation of new initiatives to enhance the running of the department to increase collections - Improve the collections’ function - Manage the call centre - Set targets for the Individual Collections Call Centre - Conduct interviews for new staff - Report on and forecast collections - Approve credit notes and...

The Individual will be responsible for orchestrating a cohesive and standardized student experience across multiple campuses. Establishing, managing and leveraging the Campus Student Engagement Centre’s nationally. This is not an academic programme/administration role. It focuses on customer and student relations, Work Integrated Learning and Graduate...

**Property Portfolio Executive** Our client a leading, listed, national property management concern seeks to appoint a _**Portfolio Executive**_ who will be responsible for strategic management of this diverse property portfolio. The successful incumbent will improve long term profitability of the properties under management as well as establish and...

**Listing reference**: cartr_000485**Listing status**: Online- **Position summary** **Industry**:Call Centre Industry **Job category**:IT and Telecommunications **Location**:Rosebank **Contract**:Permanent **EE position**:No **Introduction** - This is a full-time on-site role based in Johannesburg for a B2B Sales Agent.**Job description** - The Sales...

A skilled/experienced Quality assessor in a Call Centre sales environment to fill a quality quality assurance role within the QA department - The assessor must have the knowledge and skills in sales objection handling and selling techniques within a Call Centre environment. - The quality assessor will be required to listen to sales/non-sales calls withing...

Company Description - Global Shared Services (GSS) is a critical asset for Anglo American and De Beers enabling the delivery of functional service work for Finance & People Services to all Business Unit and Group Functions. The vision for Global Shared Services (GSS) is to be an exceptional Shared Services organisation, with inspired people, delivering...

**Reference**: 8050 SJ **Consultant**: Sone Johnson Responsibility with the tenants in occupation of the allocated portfolio, facilitating communications and negotiating the conclusion of lease renewals relating to existing tenants. Furthermore, to maximise portfolio performance and identify measures to improve effectiveness of daily property management...

FOH MANAGERS FOR AN UPMARKET RESTAURANT IN ROSEBANK OPENING SOON Requirements: - Must have 5 years experience or more - Must have experience In FINE DINING - Must have experience in Restaurant managing - Must be well spoken Job objectives: - Over see all restaurant operations - Coordinates and supervises the restaurant NOTE: If you have not been contacted...

**Reference**: 8050 SJ **Consultant**:Sone Johnson - Responsibility with the tenants in occupation of the allocated portfolio, facilitating communications and negotiating the conclusion of lease renewals relating to existing tenants. Furthermore, to maximise portfolio performance and identify measures to improve effectiveness of daily property management and...

We are currently looking for an Account Manager. **Responsibilities**: - Activity and resource planning; - Managing the production of the required deliverables; - Generate sales among client accounts, including upsetting and cross-selling; - Operates as the point of contact for assigned clients; - Develops and maintains long-term relationships with...

**About our client**: One of the top IT companies in South Africa, where innovation seamlessly intersects with reliability. Established in 1995, our client has consistently led the charge in delivering exceptional IT Support and Services across diverse business sectors in South Africa. **About the role**: The Account Manager will build and grow the client...

**Solar Project Manager** The Project Manager will be responsible for the execution of multiple solar PV and BESS projects, ensuring adherence to project contracts, schedules, and budgets. **Requirements**: - Bachelor’s degree in project management, engineering, or related field. - At least 5 years of experience in construction project management,...

**Job Purpose: Reservations coordinator.** We are currently seeking a vibrant and guest-focused individual to join our team as a Reservations Coordinator/Host in the restaurant industry. **Under the supervision of the front-of-house manager, the reservations coordinator is responsible for**: - Act as the first point of contact for guests. - Providing a...

SPARK Schools is a social impact disruptor and is leading change in the education space through its network of affordable private schools. The SPARK Schools network provides transformational education innovation through Africa’s first blended learning model, which elevates student achievement and provides the tools teachers need to serve their students...

1. **Proactive Calendar Management.** Lead and manage the CEO’s and Financial Director calendar, including scheduling meetings. 2. **Travel and Meeting Planning.** Arrange executive travel and full travel itineraries, board executive and employees’ meetings. 3. **Filing.** Sets up and maintains a filing system. 4. **Expense Management.** Manage Office...

**South Africa - Gauteng**, Rosebank** **(Market related)** Our client is looking a very experienced Executive Secretary to join their team. This is a fixed term contract for 3 months **Key requirements** - Proven minute taking track record with a minimum of 5-6 years and have worked with Senior management, Executives and Stakeholders. - Proficient in...

Company Description - When you join Anglo American - Global Shared Services, align to wider functional (People Services & Finance) transformation drives and the reduction in core systems diversity across the Group, Shared Services will deliver an increasing footprint of globally harmonised services that are standardised across Business Units and Functions...

Business Development Specialist role in Rosebank Johannesburg **Overview**: A business development specialist is an expert who determines opportunities for marketing strategy optimisation and business growth. The specialist performs business process and financial analysis, effective network creation and business plan implementation to bring in new...

Company Description - An exciting opportunity to be part of the Global Business Performance Reporting (BPRep) function for GSS as a Business Performance Reporting Administrator and participate in the reporting of GSS activities and performance. The role requires strong attention to detail, focusing on accuracy, and high-quality reporting. Data is required to...