CRM Administrator

2 months ago


Cape Town, South Africa The Legends Agency Full time

About Us

We are a multi-brand business with a presence in both finance and recruitment in the UK and South Africa. Our marketing department functions as an in-house agency, providing marketing support across all our brands.

About the Role

We are seeking a highly motivated and organised individual to join our growing marketing team in Cape Town, South Africa. In this multifaceted role, you will play a key part in managing our CRM systems, supporting with the execution of email and LinkedIn outreach campaigns, and providing administrative support to the broader marketing team

Responsibilities

  • Manage our CRM systems (Close, Vincere, Manatal) to ensure their efficient use by the team and adherence to established processes.

  • Generate weekly, monthly, and quarterly reports

  • Manage lead assignment and ensure follow-up by the sales team.

  • Oversee data enrichment within the CRM

  • Assist data preparation for email campaigns.

  • Utilise Skylead for targeted LinkedIn outreach.

  • Build and execute high-quality email campaigns designed to generate leads for our group businesses.

  • Collaborate across the entire email marketing lifecycle:
    • Ensure data enrichment and scraping is completed appropriately.

    • Set up email automations using DotDigital.

    • Manage inbound replies to facilitate sales team follow-up.

    • Generate reports to measure campaign success.

  • Manage these tasks for multiple brands and target audiences simultaneously.

  • Provide administrative support to the marketing team.


Requirements

  • In-depth knowledge of CRM systems

  • Strong Excel skills

  • Experience building workflows or scheduling communications.

  • Excellent communication, collaboration, and organizational skills.

  • Proactive, self-motivated, and a go-getter attitude.

  • Ability to meet strict deadlines and manage multiple tasks across various brands.

  • Thrives in a fast-paced and growing environment.

  • Team player with a positive and collaborative attitude.

Benefits

  • The opportunity to play a key role in a growing and dynamic marketing team.

  • Work in a collaborative and fast-paced environment.

  • Competitive salary and benefits package.
    R14,000 - R16,000
    Hybrid - more in-office than not
    Quarterly performance-based bonus
    Transport
    Medical Aid after 1-year service
    Complementary breakfast cereal and fruit

  • Be part of a young, diverse, and global team.



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