Contract Dynamics CRM Technician

6 months ago


Cape Town, South Africa Recruitment Legends Full time

**Contract Dynamics CRM Technician**

**Remote, Cape Town R36 000 - 46 000pm**

**Key Responsibilities**:
1. Technical Support:

- Provide first-line technical support to CRM users, addressing issues related to system functionality, performance, and configuration.
- Troubleshoot and resolve CRM-related incidents, service requests, and user inquiries in a timely manner, ensuring mínimal disruption to business operations.
- Escalate complex technical issues to senior technicians or system administrators for further investigation and resolution.

2. System Maintenance and Administration:

- Perform routine system maintenance tasks, including software updates, patches, and upgrades, to ensure the stability and security of the Dynamics CRM environment.
- Monitor system health, performance metrics, and error logs to identify potential issues or areas for improvement.
- Configure system settings, permissions, and security roles in accordance with established policies and best practices.

3. Customization and Configuration:

- Assist with the customization and configuration of Dynamics CRM to support business requirements, including entity customization, workflow automation, and form design.
- Collaborate with business stakeholders to understand their needs and translate them into technical requirements for CRM customization.
- Test and validate CRM customizations to ensure they meet functional and performance criteria before deployment to production.

4. Data Management and Integration:

- Assist with data management tasks, including data import/export, data cleansing, and de-duplication efforts to maintain data integrity within Dynamics CRM.
- Troubleshoot data integration issues and work with integration partners to resolve them in a timely manner.

5. Documentation and Training:

- Document CRM configurations, customizations, and technical procedures to maintain an up-to-date knowledge base and facilitate knowledge transfer.
- Assist in the development of user training materials, guides, and documentation to support CRM adoption and usage across the organization.
- Provide training and assistance to CRM users as needed to ensure they are proficient in using the system effectively.

**Qualifications**:

- Bachelor's degree in computer science, Information Technology, or related field.
- Proven experience in providing technical support for Dynamics CRM or similar CRM platforms.
- Strong understanding of CRM principles, concepts, and architecture.
- Proficiency in Microsoft technologies, including Dynamics CRM, SQL Server, and Windows Server.
- Experience with CRM customization, configuration, and data management.
- Excellent troubleshooting and problem-solving skills, with the ability to diagnose and resolve technical issues efficiently.
- Effective communication and interpersonal skills, with the ability to collaborate with cross-functional teams and end-users.
- Certification in Dynamics CRM (e.g., Microsoft Certified: Dynamics 365 Customization and Configuration) is a plus.

**Salary**: R36 000,00 - R46 000,00 per month

Ability to Commute:

- Cape Town, Western Cape (required)

Ability to Relocate:

- Cape Town, Western Cape: Relocate before starting work (required)



  • Cape Town, South Africa Recruitment Legends Full time

    Dynamics Sales/Customer Service CRM Technician Remote R25 000- 35000 PM 3-4 month contract Managed IT services company seeks a Dynamics Sales/Customer Service CRM Technician - Technical Proficiency: A solid understanding of Dynamics 365 is essential. Proficiency in configuring and customizing the Customer Service and Sales modules is needed. - Sales and...


  • Cape Town, South Africa Recruitment Legends Full time

    **Dynamics CRM Technician/Expert (Sales/Customer Service Module)** **Remote R48 000- 85 000 PM** **3-4 month contract** Managed IT services company seeks a Dynamics Sales/Customer Service CRM Technician - Technical Proficiency: A solid understanding of Dynamics 365 is essential. Proficiency in configuring and customizing the Customer Service and Sales...

  • Dynamic CRM Expert

    1 month ago


    Cape Town, Western Cape, South Africa Isilumko Staffing Full time

    Key Responsibilities:As a Dynamics 365 CRM Consultant at Isilumko Staffing, your primary focus will be on streamlining business processes, improving efficiency, and delivering high-quality technical and business solutions. Your key responsibilities will include leading requirements gathering sessions, documenting business processes and requirements, and...


  • Cape Town, Western Cape, South Africa IOCO Full time

    Senior CRM Developer OpportunityWe're seeking a talented and motivated Senior CRM Developer with ClikDimensions experience to join our growing team at iOCO.The ideal candidate will have a passion for leadership and innovation, with a solid understanding of Agile methodologies and DevOps.Participate in team and business meetings to drive innovation and...


  • Cape Town, South Africa IOCO Full time

    Are you a seasoned developer with a passion for leadership and innovation? We're seeking a talented and motivated a Senior CRM Developer with ClikDimensions experience to join our growing team.The ideal candidate would need to be able to adapt to new technologies quickly and be willing to keep you skills and industry knowledge current.What you’ll...

  • CRM Data Administrator

    2 months ago


    Cape Town, South Africa StaffSelect | IT Select Recruitment Full time

    **Job Overview**: **Date Posted**: Posted 3 days ago- **Location**: Cape Town, Western Cape- **Job Title**: CRM Data Administrator (MS Dynamics)- **Education Level**: High School / Matric- **Job Level**: Intermediate- **Minimum Experience**: 1 - 3 Years**CRM Data Administrator (MS Dynamics) required in Cape Town.**: CRM **Data Administrator** - If you’re a...


  • Cape Town, Western Cape, South Africa IOCO Full time

    Lead Innovation and Drive Business GrowthWe're seeking a seasoned developer with a passion for leadership and innovation to join our team as a Senior CRM Developer with ClikDimensions experience.About the Role:The ideal candidate will be able to adapt to new technologies quickly and be willing to keep their skills and industry knowledge current.Participate...


  • Cape Town, Western Cape, South Africa Isilumko Staffing Full time

    We are looking for a highly skilled Dynamics CRM Solution Architect to join our team at Isilumko Staffing. The ideal candidate will have a strong background in re-engineering business processes and implementing successful CRM solutions.The successful candidate will be responsible for reviewing client business processes, identifying areas of improvement, and...

  • CRM Consultant

    6 months ago


    Cape Town, South Africa Isilumko Staffing Full time

    The Dynamics CRM Consultant will be responsible for reviewing client business processes, re-engineering the client’s processes to improve efficiency, and performing many of the functional tasks required for a successful CRM implementation.The Dynamics CRM consultant must have a good knowledge of Dynamcis 365 and participates in the design and architecture...

  • Cctv Technician

    6 months ago


    Cape Town, South Africa Dimension Data Full time

    **Field Engineer Technician (Contract)** Location: Western Cape | Cape Town Work mode: Office based. Contract role: 6 Months. **Field-Specific Technical Skills**: - Cabling: basic understanding of network cabling. - Electrical: understanding basic electrical principles, circuits, and wiring. - Electronics: familiarization with electronic components in...


  • Cape Town, Western Cape, South Africa Isilumko Staffing Full time

    Job Title: Crm Implementation ExpertThe Isilumko Staffing team is looking for a skilled Crm Implementation Expert to join our team. As a key member of our team, you will be responsible for reviewing client business processes, re-engineering these processes to improve efficiency, and performing various tasks required for a successful CRM implementation.Key...


  • Cape Town, Western Cape, South Africa IOCO Full time

    Transform Business with Innovative Software SolutionsWe are seeking a seasoned Dynamics CRM Developer to join our team and contribute to delivering cutting-edge software solutions across various industries.As a key member of our consultancy, you will have the opportunity to work on complex real-world problems and collaborate with talented professionals in...

  • CRM Executive

    6 months ago


    Cape Town, South Africa Unique Personnel Full time

    **Job Number** - 70428 **Job Type** - Permanent **Job Title** - CRM Executive **Computer Skills** - MS Office **Industry** - Computer - IT **City** - Cape Town **Province** - Western Cape - CRM Executive / Retention Marketer responsibilities: - Lead the planning and optimisation of all CRM automation campaigns in conjunction with the regional and...

  • CRM Associate

    5 months ago


    Cape Town, South Africa takealot.com Full time

    We're a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won't be bored as long as you are prepared for a challenge and want to build...

  • Zoho CRM Expert

    6 months ago


    Cape Town, South Africa Black Pen Recruitment Full time

    **Job Title**: Zoho CRM Expert (BPO/Consulting) **Start Date**: As Soon As Possible **Location**: South Africa **Job Type**: Remote **Contract Type**: Part Time or Full Time **Salary**: Market-Related **Requirements**: - Minimum 2 years work experience with Zoho specifically required. - Examples of previous work done in Zoho from an architectural...


  • Cape Town, Western Cape, South Africa Career-seekers Recruitment Solutions Full time

    Career-seekers Recruitment Solutions is seeking a highly skilled CRM System Operations Specialist to join our team in Cape Town, South Africa.**Salary:** R20K-R25K per month**Job Overview:**The ideal candidate will have a strong background in managing and administering customer relationship management systems, with experience working with CRM systems such as...

  • CRM Analyst

    6 months ago


    Cape Town, South Africa takealot.com Full time

    takealot.com, a leading South African online retailer, is looking for a highly talented CRM Analyst to join our team in Cape Town.  We are a young, dynamic, hyper-growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market-related, Total Remuneration Package which allows full flexibility according to your...

  • Digital & CRM Manager

    3 months ago


    Cape Town, South Africa Dermalogica South Africa Full time

    **Role overview**: Dermalogica South Africa is seeking a passionate and skilled Digital and CRM Manager to lead our digital marketing and CRM strategies. With 5+ years of experience, you will have an innate desire to redefine best practices in CRM and engage our top customers in innovative and personalised ways. This role will require you to stay current...

  • CRM Manager

    4 months ago


    Cape Town, South Africa Le Boat Full time

    **Role Summary**: **Key Responsibilities**: - **Retention & Engagement Strategies and Campaign Management**: - Track, analyze, and report on campaign performance, working closely with the analytics team. By sharing insights across the business, you will drive continuous improvement and contribute to our world-class marketing efforts. - Collaborate with the...

  • CRM Analyst

    6 months ago


    Cape Town, South Africa takealot.com Full time

    We are a young, dynamic, hyper-growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market-related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won't be bored as long as you are prepared for a challenge and want to build...