Customer Service Agent

3 months ago


Sandton, South Africa Shorza Ltd Full time

Exciting Opportunity Alert 
We seek a motivated and detail-oriented Customer Service Advisor / Customer Service Agent / Customer Call Centre Agent to join our team in Sandton. This role involves providing exceptional service and support to our UK-based clients. You will handle inquiries, resolve issues, and ensure a seamless experience for our customers.
?
Ideal Candidate :
· Highly self-motivated individual with experience in a customer service call centre role.
· Can learn and adapt to new software systems quickly.
· Proficiency in Microsoft / Google Office Suite (Word, Excel, Outlook) for efficient documentation and communication.
· Strong interpersonal skills and a customer-focused mindset.
· Ability to handle challenging situations with composure and professionalism.
· Time management and organizational skills.
· Is self managed and able to work independently and as a part of a team.
· Flexibility to work various 24/7 shifts, including evenings to align with UK business hours.

Requirements:
· 2+ years current and previous experience in a customer service role, involving outbound calls, call centre environment.
· Strong verbal and written communication skills, with the ability to engage effectively with UK clients.
· Excellent problem-solving skills and attention to detail.
· Organized and methodical.
· Proficiency in [specific software or tools, if applicable, e.g., CRM systems].
· Be willing to work in-office in Sandton, and on the UK calendar, UK hours and night shifts.
· Be willing to commit to an interview in person and complete assessment and psychometric testing.

If you're passionate about providing outstanding customer service and enjoy helping others, we want to hear from you Join our team and be part of a dynamic environment where your contributions make a difference. ???? ????

Apply today and help us create amazing experiences for our clients We can’t wait to meet you 
hashtag#NowHiring
 Or Forward your CV to
shorza.bootcamp2@gmail.com
with the Job Title as the reference.
hashtag#UKJobs hashtag#SouthAfricaJobs hashtag#Offshore hashtag#CareerOpportunities hashtag#SandtonJobs hashtag#ShorzaRecruitment hashtag#UnitedKingdom hashtag#callcentre hashtag#customerservice


  • Customer Service Agent

    3 months ago


    Sandton, South Africa Shorza Ltd Full time

    Exciting Opportunity Alert! We seek a motivated and detail-oriented Customer Service Advisor / Customer Service Agent / Customer Call Centre Agent to join our team in Sandton. This role involves providing exceptional service and support to our UK-based clients. You will handle inquiries, resolve issues, and ensure a seamless experience for our...


  • Sandton, South Africa CallForce Full time

    German-Speaking Customer Service AgentsWe are seeking a highly motivated and detail-oriented German-Speaking Customer Service Agent to join our dynamic team. The ideal candidate will be responsible for providing exceptional customer service and support to our German-speaking customers. You will handle inquiries, resolve issues, and ensure customer...


  • Sandton, South Africa Callforce Direct Full time

    German-Speaking Customer Service AgentsWe are seeking a highly motivated and detail-oriented German-Speaking Customer Service Agent to join our dynamic team. The ideal candidate will be responsible for providing exceptional customer service and support to our German-speaking customers. You will handle inquiries, resolve issues, and ensure customer...


  • Sandton, South Africa Neptune Full time

    The Meadowdale, JHB of car rental company, Europcar, has permanent opportunities available for an Agent: Customer Service.At Europcar we are totally committed to providing car rental rates to our customers and service that lives up to our "Moving your Way" philosophy. The Agent: Customer Service provides the first line of service to customers, assisting...


  • Sandton, South Africa Shorza Ltd Full time

    Join Shorza Ltd as an In-Office Courier Customer Agent! Location: Sandton, South AfricaCompany: Shorza LtdAre you ready to play a vital role in the world of logistics and customer service? Shorza Ltd is seeking a dedicated Courier Customer Agent to join our dynamic team in Sandton! If you thrive in a fast-paced environment and love delivering exceptional...


  • Sandton, South Africa Shorza Ltd Full time

    Join Shorza Ltd as an In-Office Courier Customer Agent! Location: Sandton, South AfricaCompany: Shorza LtdAre you ready to play a vital role in the world of logistics and customer service? Shorza Ltd is seeking a dedicated Courier Customer Agent to join our dynamic team in Sandton! If you thrive in a fast-paced environment and love delivering exceptional...

  • Customer Service Host

    6 months ago


    Sandton, South Africa Blueion Support Services Full time

    We are looking for an excellent customer Service Host, fluent in a minimum of two languages, who have a genuine interest and liking for people. This person will act as a liaison, promote product/campaign information, and resolve any emerging problems that our clients might face with accuracy and efficiency. **Key Duties and Responsibilities**: - Must...


  • Sandton, South Africa Shorza Ltd Full time

    Exciting Opportunity: Customer Service Advisor / Customer Call Centre Agent in Sandton! Are you a Customer Service expert looking for your next challenge? Do you thrive in fast-paced environments and enjoy helping others? If so, we want YOU to join our team!We are collaborating with a prestigious UK client to find a Customer Service Advisor based in Sandton....


  • Sandton, South Africa CENTRACOM Full time

    Service Desk Agent level 1 Job Responsibilities: - Takes telephonic calls from customers requiring technical assistance - Ensures a work ticket is opened on the internal logging system - Arranges for on-site technical assistance to be provided where necessary by generating a request to the Centracom Technicians Department - Escalates more complex problems...

  • Call Centre

    6 months ago


    Sandton, South Africa Pathfinders Consulting Pty (LTD) Full time

    **Join The Team!** Are you ready to start a rewarding career where your communication skills can shine? Do you have a winning attitude and a drive to succeed? Then this is an opportunity to kick start your Call Centre Career. We are currently seeking enthusiastic and dedicated individuals to fill our Entry-Level Call Centre Customer Service Agent...

  • IT Service Desk Agent

    2 months ago


    Sandton, South Africa Shorza Full time

    Are you ready to kickstart an exciting career where every day brings new challenges and opportunities? Shorza is on the hunt for a passionate IT Service Desk Agent to join our vibrant team in Sandton! If you love helping people and thrive in a fast-paced environment, this is the perfect role for you! **What You’ll Do**: - Be the Hero of Support: Guide...


  • Sandton, South Africa iSON Xperiences Full time

    Main Purpose of Position: The Customer Service Agent is responsible for providing exceptional customer experiences by effectively assisting customers with general and specific queries. It is crucial that accurate information is provided to the customer and that calls which cannot be resolved are escalated to the correct stakeholders. Main Responsibilities:...


  • Sandton, South Africa iOCO Full time

    JOBNUMBER **iOCO03030** - CONTRACT TYPE **Contract** - STATE/PROVINCE **Gauteng** - CONTRACT TYPE: **OnSite** **The Role**: Elevate Your Career with iOCO Infrastructure Services: Where Innovation Meets Impact. We are seeking **X3 Service Desk Agents** I **to join our team. As a Service Desk Agent you'll be responsible for resolving complex technical...


  • Sandton, South Africa Pepkor Lifestyle Full time

    Key Responsibilities: - Resolve customer issues in a timely and professional manner - Provide product information, pricing, and quotes to clients - Coordinate with internal teams to address customer needs and concerns - Follow up with clients to ensure satisfaction and build long-term relationships - Document customer interactions and maintain accurate...


  • Sandton, South Africa iOCO Full time

    JOBNUMBER **iOCO03143** - CONTRACT TYPE **Contract** - CONTRACT TYPE: **OnSite** **The Role**: iOCO Infrastructure Services: Where Challengers and Innovators Thrive. We are currently hiring for the position of **X2 Service Desk Agents** I to join our IT support team. As Service Desk Agents, your primary duties will include responding to user inquiries,...


  • Sandton, South Africa Shorza Ltd Full time

    Company OverviewShorza Ltd is a dynamic organization that provides exceptional customer service to clients across the globe. Our team of experts is dedicated to delivering outstanding support and ensuring seamless experiences for our customers.Job DescriptionWe are seeking a highly motivated and detail-oriented Customer Service Agent to join our team in...


  • Sandton, South Africa PPS Recruitment Full time

    Purpose of the Job:A professional service agent role, reporting to the Team Manager: PPS Operations. Accountable for providing a professional service to PPS members and associated parties via an inbound contact centre model. This role works strictly on a shift work basis including nightshift work.

  • Sportsbook Agent

    2 months ago


    Sandton, South Africa Initiate International Full time

    Job Title: Sportsbook AgentWe are seeking a skilled and enthusiastic Sportsbook Agent to join our team at Initiate International. As a Sportsbook Agent, you will be the first point of contact for our customers, handling inquiries, placing bets, and sharing the latest promotions.The key responsibilities of this role include:Handling inbound and outbound calls...


  • Sandton, South Africa Jai Search Consultancy Full time

    **Are you a dynamic individual with a passion for communication and a knack for speaking fluent Mandarin?** As an IT Service Desk Agent, you'll be at the forefront of our operations, using your excellent people skills and foundational understanding of IT to make a real impact. **Requirements**: - Speak, read and write Mandarin fluently **Duties**: -...


  • Sandton, South Africa Jai Search Consultancy Full time

    **Are you a dynamic individual with a passion for communication and a knack for speaking fluent Italian?** As an IT Service Desk Agent, you'll be at the forefront of our operations, using your excellent people skills and foundational understanding of IT to make a real impact. **Requirements**: - Speak, read and write Italian fluently **Duties**: -...