German-Speaking Customer Service Agents

4 months ago


Sandton, South Africa Callforce Direct Full time

German-Speaking Customer Service Agents

We are seeking a highly motivated and detail-oriented German-Speaking Customer Service Agent to join our dynamic team. The ideal candidate will be responsible for providing exceptional customer service and support to our German-speaking customers. You will handle inquiries, resolve issues, and ensure customer satisfaction by delivering a professional and high-quality service.

Key Responsibilities:

  • Handle incoming customer inquiries via phone, email, chat, or social media in German.
  • Provide accurate, valid, and complete information to customers by using the right methods and tools.
  • Resolve customer complaints and issues promptly and effectively.
  • Maintain a positive, empathetic, and professional attitude towards customers at all times.
  • Collaborate with other departments to resolve complex issues and improve the customer experience.
  • Document customer interactions, transactions, comments, and complaints accurately in the CRM system.
  • Identify and escalate priority issues to the appropriate team or manager.
  • Follow communication procedures, guidelines, and policies.
  • Participate in training sessions to improve product knowledge and customer service skills.

Requirements:

  • Fluency in German and proficiency in English.
  • Previous experience in customer service, preferably in a BPO or call center environment.
  • Strong communication and interpersonal skills.
  • Ability to handle multiple tasks and work in a fast-paced environment.
  • Problem-solving skills and a customer-oriented attitude.

What We Offer:

  • Competitive salary 
  • Comprehensive training and development programs.
  • Opportunity to work in a multicultural and dynamic environment.
  • Career advancement opportunities within the company.


  • Sandton, South Africa CallForce Full time

    German-Speaking Customer Service AgentsWe are seeking a highly motivated and detail-oriented German-Speaking Customer Service Agent to join our dynamic team. The ideal candidate will be responsible for providing exceptional customer service and support to our German-speaking customers. You will handle inquiries, resolve issues, and ensure customer...


  • Sandton, South Africa Jai Search Consultancy Full time

    **Are you a dynamic individual with a passion for communication and a knack for speaking fluent German?** As an IT Service Desk Agent, you'll be at the forefront of our operations, using your excellent people skills and foundational understanding of IT to make a real impact. **Requirements**: - Speak, read and write German fluently **Duties**: -...


  • Sandton, South Africa CallForce Full time

    Customer Service Agent - German SpeakingWe are seeking a highly motivated and detail-oriented customer service professional to join our team. The ideal candidate will be responsible for providing exceptional customer support and service to our German-speaking customers.Key Responsibilities:Handle incoming customer inquiries via phone, email, or chat in...

  • German Speaking

    1 month ago


    Sandton, South Africa Jai Search Consultancy Full time

    THE COMPANY: A multi-national organization who excels at providing outsourced customer contact services including concern resolution, technical support, sales and marketing support, and business process management. RESPONSABILITIES: Acquisition of the specific and required information for performing the job that the Employer provides him/her with. Receiving...


  • Sandton, South Africa Jai Search Consultancy Full time

    The company, a multi-national organization, excels at providing outsourced customer contact services including concern resolution, technical support, sales and marketing support, and business process management. The successful candidate will play a key role in delivering high-quality technical support to customers.ResponsibilitiesAcquire specific information...


  • Sandton, South Africa Jai Search Consultancy Full time

    Are you a dynamic individual with a passion for communication and a knack for speaking fluent Italian? As an IT Service Desk Agent , you'll be at the forefront of our operations, using your excellent people skills and foundational understanding of IT to make a real impact. Requirements -Speak, read and write Italian fluently Duties: -Receiving requests on...


  • Sandton, South Africa Jai Search Consultancy Full time

    Job TitleItalian Speaking Service Desk ExpertAbout the RoleWe are seeking a highly skilled Italian speaking IT Service Desk Agent to join our team. As an expert in resolving technical issues, you will be at the forefront of our operations, utilizing your exceptional communication skills and foundational understanding of IT to drive results.About YouAble to...

  • Customer Service Agent

    3 months ago


    Sandton, South Africa Shorza Ltd Full time

    Exciting Opportunity Alert! We seek a motivated and detail-oriented Customer Service Advisor / Customer Service Agent / Customer Call Centre Agent to join our team in Sandton. This role involves providing exceptional service and support to our UK-based clients. You will handle inquiries, resolve issues, and ensure a seamless experience for our...

  • Customer Service Agent

    3 months ago


    Sandton, South Africa Shorza Ltd Full time

    Exciting Opportunity Alert! We seek a motivated and detail-oriented Customer Service Advisor / Customer Service Agent / Customer Call Centre Agent to join our team in Sandton. This role involves providing exceptional service and support to our UK-based clients. You will handle inquiries, resolve issues, and ensure a seamless experience for our...


  • Sandton, South Africa Sensient Technologies Full time

    At Sensient Technologies, we are experts in the science, art and innovation of color and flavor. We are market-savvy and visionary. We are problem solvers. And we will be better with you. We are looking for a Customer Service Representative** **to join our team and support the Colors businesses in South Africa. This position is a key member of the Sensient...


  • Sandton, South Africa Jai Search Consultancy Full time

    **Are you a dynamic individual with a passion for communication and a knack for speaking fluent Mandarin?** As an IT Service Desk Agent, you'll be at the forefront of our operations, using your excellent people skills and foundational understanding of IT to make a real impact. **Requirements**: - Speak, read and write Mandarin fluently **Duties**: -...


  • Sandton, South Africa Jai Search Consultancy Full time

    **Are you a dynamic individual with a passion for communication and a knack for speaking fluent Italian?** As an IT Service Desk Agent, you'll be at the forefront of our operations, using your excellent people skills and foundational understanding of IT to make a real impact. **Requirements**: - Speak, read and write Italian fluently **Duties**: -...


  • Sandton, South Africa Neptune Full time

    The Meadowdale, JHB of car rental company, Europcar, has permanent opportunities available for an Agent: Customer Service.At Europcar we are totally committed to providing car rental rates to our customers and service that lives up to our "Moving your Way" philosophy. The Agent: Customer Service provides the first line of service to customers, assisting...

  • Property Host Manager

    6 months ago


    Sandton, South Africa Host Agents Full time

    Host Agents is an established short-term rental agency with its head office in Cape Town. Our proactive and dynamic team manages a growing portfolio of short-term holiday rentals around South Africa. We would like to welcome an experienced Host to join our growing team with the purpose of managing our Sandton and surrounding property portfolio, maximizing...


  • Sandton, South Africa Career Connection Full time

    Must be fluent in the German language both written and verbal Must be able to work full time at the office in Sandton and able to work shifts **Salary**: R20,000.00 - R25,000.00 per month Application Question(s): - Are you fluent in German **Experience**: - Customer service: 1 year (preferred)

  • Talent Partner

    6 months ago


    Sandton, South Africa Chapter 2 Full time

    **Chapter 2** uses a combination of people, processes and technology to scale our client’s businesses. We have redefined the traditional RPO model to achieve fast, economical and exceptional results. Our holistic approach combines dedicated embedded talent, best-in-breed technology and employer branding into organisations across all sectors. We are a...


  • Sandton, South Africa Executive Placings Full time

    Leading Inbound Tour Company is looking for an experienced Spanish-speaking Inbound Tour Consultant. This role is based in Sandton.Experience required:Good understanding of delivering excellent service to agents/guestsAn in-depth knowledge of Tourplan or a similar booking systemAn in-depth knowledge of WETUAn in-depth geographical, logistical and product...


  • Sandton, South Africa Executive Placings Full time

    Leading Inbound Tour Company is looking for an experienced Spanish-speaking Inbound Tour Consultant. This role is based in Sandton. Experience required: Good understanding of delivering excellent service to agents/guests An in-depth knowledge of Tourplan or a similar booking system An in-depth knowledge of WETU An in-depth geographical, logistical and...


  • Sandton, South Africa Shorza Ltd Full time

    Join Shorza Ltd as an In-Office Courier Customer Agent! Location: Sandton, South AfricaCompany: Shorza LtdAre you ready to play a vital role in the world of logistics and customer service? Shorza Ltd is seeking a dedicated Courier Customer Agent to join our dynamic team in Sandton! If you thrive in a fast-paced environment and love delivering exceptional...


  • Sandton, South Africa Jai Search Consultancy Full time

    **Requirements** - Native level fluency in German language: Verbal & Written skills essential (Advanced level may be considered) - Excellent Computer literacy & technical skills - Previous customer service experience preferred **Benefits**: - Health insurance benefit (Paid for by the Company) **Location**: - Home based - Must reside within South...