Italian Junior Service Desk Agent
4 months ago
**Are you a dynamic individual with a passion for communication and a knack for speaking fluent Italian?**
As an IT Service Desk Agent, you'll be at the forefront of our operations, using your excellent people skills and foundational understanding of IT to make a real impact.
**Requirements**:
- Speak, read and write Italian fluently
**Duties**:
- Providing level 1 technical support to solve the requests sent from the customers.
- Assesses the complexity of the requests, of the impact and priorities and offers solutions for their resolution.
- Appropriate management and timely information on the results of the issues arisen depending on priority, impact, and SLA, offers level 1 technical support efficiently.
**Location**
- Sandton (hybrid)
**Job Types**: Full-time, Permanent
Pay: R20 000,00 - R25 000,00 per month
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