CX Specialist

3 weeks ago


Johannesburg, South Africa Oracle Full time
Job title : CX Specialist (Territory Sales Rep)Job Location : Gauteng, JohannesburgDeadline : December 08, 2024Quick Recommended Links
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Job Description

What you will do

  • Oracle CX Suite:Oracle Advertising and Customer Experience (CX) offers a connected suite of applications beyond traditional CRM, enabling businesses to create, lead, serve, and nurture lasting customer relationships throughout the customer lifecycle.

Oracle CX Go-to-Market Objectives:

  • Reposition Oracle as the CX innovator in ECEMEA markets.
  • Drive net new CX customer acquisition.
  • Expand CX footprint with existing customers through elevated technology capabilities.
  • Align with customer transformations and programmatic sales plays.
  • Oracle CX Sales Team:Join the Oracle CX Sales team during a progressive time, assisting customers in redefining technology usage to meet market expectations.
  • Role Specialization:
  • Sales-focused role with high visibility and clear accountabilities.
  • Suited for individuals with a strong entrepreneurial instinct and sales skills.
  • Requires a forward-thinking approach to innovation driven by technology.
  • Convergence of Efforts: Serve as a focal point for converging Prime Sales, Solution Engineering, and Strategy and Business Development efforts into winning CX execution for Oracle

Desired Experience

Key Responsibilities:

  • Plan, lead and implement net new and expansion of Oracle CX in the market.
  • Engage stakeholders within accounts while providing value.
  • Maintain a complete understanding of competition in Oracle CX and influence the sales process for proactive and counteractions.
  • Collaborate with CX country teams to build and implement local plans and support activities around enablement and business development.
  • Run sales through forecasting, account resource allocation, account strategy, and planning.

Skill Requirements:

  • Strong entrepreneurial instinct and sales skills.
  • Strategic outlook on technology-led innovation.
  • Ability to engage stakeholders and provide value.
  • In-depth understanding of Oracle CX suite and competitive landscape.
  • Experience in leading sales through forecasting and account strategy.
  • Ability to work with multiple internal and external stakeholders.

What we will offer you

  • A competitive salary with exciting benefits
  • Learning and development opportunities to advance your career
  • An Employee Assistance Program to support your mental health
  • Employee resource groups that champion our diverse communities
  • Core benefits such as life insurance, and access to retirement planning
  • An inclusive culture that celebrates what makes you unique
     

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