CX Specialist
3 weeks ago
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Job Description
What you will do
- Oracle CX Suite:Oracle Advertising and Customer Experience (CX) offers a connected suite of applications beyond traditional CRM, enabling businesses to create, lead, serve, and nurture lasting customer relationships throughout the customer lifecycle.
Oracle CX Go-to-Market Objectives:
- Reposition Oracle as the CX innovator in ECEMEA markets.
- Drive net new CX customer acquisition.
- Expand CX footprint with existing customers through elevated technology capabilities.
- Align with customer transformations and programmatic sales plays.
- Oracle CX Sales Team:Join the Oracle CX Sales team during a progressive time, assisting customers in redefining technology usage to meet market expectations.
- Role Specialization:
- Sales-focused role with high visibility and clear accountabilities.
- Suited for individuals with a strong entrepreneurial instinct and sales skills.
- Requires a forward-thinking approach to innovation driven by technology.
- Convergence of Efforts: Serve as a focal point for converging Prime Sales, Solution Engineering, and Strategy and Business Development efforts into winning CX execution for Oracle
Desired Experience
Key Responsibilities:
- Plan, lead and implement net new and expansion of Oracle CX in the market.
- Engage stakeholders within accounts while providing value.
- Maintain a complete understanding of competition in Oracle CX and influence the sales process for proactive and counteractions.
- Collaborate with CX country teams to build and implement local plans and support activities around enablement and business development.
- Run sales through forecasting, account resource allocation, account strategy, and planning.
Skill Requirements:
- Strong entrepreneurial instinct and sales skills.
- Strategic outlook on technology-led innovation.
- Ability to engage stakeholders and provide value.
- In-depth understanding of Oracle CX suite and competitive landscape.
- Experience in leading sales through forecasting and account strategy.
- Ability to work with multiple internal and external stakeholders.
What we will offer you
- A competitive salary with exciting benefits
- Learning and development opportunities to advance your career
- An Employee Assistance Program to support your mental health
- Employee resource groups that champion our diverse communities
- Core benefits such as life insurance, and access to retirement planning
- An inclusive culture that celebrates what makes you unique
- Sales / Retail / Business Development jobs
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