CX Specialist/Management Consultant
3 weeks ago
Use your relevant CX skills and qualifications (CCXP/CEMM/ACXP/ACXM/CXPA) to enhance enhancing existing experience and processes and enable new strategic customer journeys and experiences. Success will be measured by a positive change in customer perceptions, attitudes, and behaviour.
Well-rounded experience in all areas of customer experience management, including measurement, customer insights and understanding, customer experience strategy and culture change related change initiatives will be well rewarded.
3 to 5 years Customer Experience Management in Financial Services, Retail and/or Telecommunications required with Management Consulting experience highly advantageous.
If you have not received a response in 2 weeks, please consider your application unsuccessful.
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Russian Speaking Cx Consultant
3 months ago
Johannesburg, South Africa iSON Xperiences Full time**Russian Speaking** **CX Consultant** A Global Brand has a position available for a CX Consultant who is fluent in Russian. Salary package highly negotiable on experience
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CX Specialist/Management Consultant
2 months ago
Johannesburg, South Africa Paton Personnel Full timeUse your relevant CX skills and qualifications (CCXP/CEMM/ACXP/ACXM/CXPA) to enhance enhancing existing experience and processes and enable new strategic customer journeys and experiences. Success will be measured by a positive change in customer perceptions, attitudes, and behaviour.Well-rounded experience in all areas of customer experience management,...
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CX Specialist/Management Consultant
2 months ago
Johannesburg, South Africa Paton Personnel Full timeUse your relevant CX skills and qualifications (CCXP/CEMM/ACXP/ACXM/CXPA) to enhance enhancing existing experience and processes and enable new strategic customer journeys and experiences. Success will be measured by a positive change in customer perceptions, attitudes, and behaviour. Well-rounded experience in all areas of customer experience management,...
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CX Specialist
6 months ago
Johannesburg, South Africa Oracle Full timeWhat you will do Oracle CX Suite:Oracle Advertising and Customer Experience (CX) offers a connected suite of applications beyond traditional CRM, enabling businesses to create, lead, serve, and nurture lasting customer relationships throughout the customer lifecycle. Oracle CX Go-to-Market Objectives: Reposition Oracle as the CX innovator in ECEMEA...
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CX Specialist
3 weeks ago
Johannesburg, South Africa Oracle Full timeJob title : CX Specialist (Territory Sales Rep)Job Location : Gauteng, JohannesburgDeadline : December 08, 2024Quick Recommended Links Jobs by Location Job by industries Job Description What you will do Oracle CX Suite:Oracle Advertising and Customer Experience (CX) offers a connected suite of applications beyond traditional CRM, enabling businesses to...
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CX Specialist
2 weeks ago
Johannesburg, South Africa Oracle Full timeJob title : CX Specialist (Territory Sales Rep) Job Location : Gauteng, Johannesburg Deadline : December 08, 2024 Quick Recommended Links Jobs by Location Job by industries Job Description What you will do Oracle CX Suite:Oracle Advertising and Customer Experience (CX) offers a connected suite of applications beyond traditional CRM,...
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Cx Design Specialist
2 months ago
Johannesburg, South Africa FirstRand Full timeJob Description Hello Future CX Design Specialist at FNB NAV Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that...
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Cx Design Specialist
6 months ago
Johannesburg, South Africa FirstRand Full timeJob Description To provide expertise, advice and formulate/document the customer journey experience across FNB, interacting with customers across channels, products, segments and platforms to understand customer needs, behaviours and expectations in order to provide strategic insight to the Business to ensure informed decisions are made and enhance the...
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Cx Design Specialist
6 months ago
Johannesburg, South Africa FirstRand Full timeJob Description To provide expertise, advice and formulate/document the customer journey experience across the business interacting with customers across channels, products, segments and platforms to understand customer needs, behaviours and expectations in order to provide strategic insight to the Business to ensure informed decisions are made and enhance...
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Cx Manager
7 months ago
Johannesburg, South Africa MyCalling Full timeAt Merchants our vision is to create meaningful and sustainable futures for our people, by driving a culture of continuous learning through the many skills and development programmes we offer, which are designed to develop talent and fulfil potential. We place our people at the centre of everything we do and believe that the way you treat your customers and...
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CX Design Specialist
2 months ago
Johannesburg, South Africa FirstRand Bank Limited Full timeDescription Hello Future CX Design Specialist at FNB NAV Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that...
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Cx and CRM Strategist
3 months ago
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Customer Experience Transformation Specialist
1 month ago
Johannesburg, Gauteng, South Africa Paton Personnel Full timeCX Specialist/Management Consultant RoleAs a Customer Experience Transformation Specialist at Paton Personnel, you will leverage your CX skills and qualifications to enhance existing experience and processes, enabling new strategic customer journeys and experiences. Key performance indicators will focus on positive changes in customer perceptions, attitudes,...
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Specialist - Cx Daily Reporting.commercial
8 months ago
Johannesburg, South Africa MTN Nigeria Full timeProvide operational reports and data for decision making - Provide operational reports on CXO KPIs - Improved understanding of customer experience and needs - Accurate translation of customer data into business insights - Continuous improvement of offerings to consumers - Custodian of CX KPI library, ensuring the definition and formulae of KPIs are...
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Team Lead CX
2 months ago
Johannesburg, South Africa Initiate International Full timeAre you ready to take customer engagement to the next level? As Team Lead CX in Johannesburg, this role is at the forefront of crafting unforgettable experiences for players across the vibrant South African online gaming landscape. This position is more than just managing customer journeys—it’s about transforming touchpoints into meaningful...
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Client Support Consultant
6 months ago
Johannesburg, South Africa Pillango Placements Full time**Gauteng**, JHB - North** **R 15000 - R 20000 Monthly Cost To Company** We are looking for a **Client Support Consultant** to join the CX team at a big, amazing and an innovative company in the health tech space. The Purpose of the Client Experience (CX) Team is to deliver a consistent & remarkable client experience through every single interaction with...
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Customer Experience Specialist
3 weeks ago
Johannesburg, Gauteng, South Africa Oracle Full timeOracle CX Specialist Job OpportunityWe are seeking a highly motivated and experienced Customer Experience (CX) Specialist to join our team at Oracle. This is an exciting opportunity to leverage your skills and expertise to drive net new and expansion of Oracle CX in the market.About the RoleThe ideal candidate will have a strong entrepreneurial instinct,...
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Experience Management
6 months ago
Johannesburg, South Africa IQbusiness South Africa Full timeWe have an opportunity for an XM Consultant to join our team! As an XM Consultant, you'll be an integral part of our Experience Management business unit, contributing to the development of offerings and addressing client needs through research-driven consulting, training, and coaching. This role involves collaborating across Business Units to create and...
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Member Journey Specialist
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Johannesburg, South Africa Affirmative Portfolios Full time**Sales / Marketing / Communications** **Johannesburg - Gauteng** ***: **MEMBER JOURNEY SPECIALIST** **MAIN PURPOSE OF THE ROLE**: The role would be responsible for building omnichannel platforms and proactive member communication and contact to enhance service, access to information and advice for clients and members in line with the Member Experience...
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Business Process Optimization Specialist
2 weeks ago
Johannesburg, Gauteng, South Africa ResQ Management Consulting Full timeJob DescriptionWe are seeking a highly skilled Business Process Optimization Specialist to join our team at ResQ Management Consulting.Key Responsibilities:Define, document, assess, and scrutinize business processes to identify areas for potential improvement.Streamline operations and develop solutions that enhance efficiency and productivity.Evaluate...