Cx Design Specialist

Job Description To provide expertise, advice and formulate/document the customer journey experience across the business interacting with customers across channels, products, segments and platforms to understand customer needs, behaviours and expectations in order to provide strategic insight to the Business to ensure informed decisions are made and enhance...

Job Description Hello Future CX Design Specialist at FNB NAV Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that...

**Job Classification** - Job Family- Marketing, Communication and Research- Career Stream- Market Research and Customer Insights- Leadership Pipeline- Manage Self: Professional (MSP)- FAIS Affected**Job Purpose** - Design customer and end-user-centred experiences for all relevant products, services and channels, to deliver value to our customers and...

About us, purpose, experience and qualifications **about us**: - make a promise - be deeply invested - value our differences - build trust, not territory - have courage - always do the right thing **purpose**: To provide expertise, advice and formulate/document the customer journey experience across FNB, interacting with customers across channels,...

**Requisition Details & Talent Acquisition Consultant** - REQ 122551 Thembi Mtshali- Job Family- Information Technology- Career Stream- Design- Leadership Pipeline- Manage Self: Professional- FAIS Affected**Job Purpose** - Our Retail and Business Banking Digital Design Team is looking for a CX Researcher to contribute to Nedbank's design solutions by...

**Job Details**: **Department** **Information Technology** **Minimum experience** **Mid-Senior** **Company primary industry** **Information Technology and Services** **Job functional area** **Information Technology** **Salary** **R1 056 000 - R1 248 000 per annum** A fast-paced Tech firm is seeking for an experience CX Analyst who is an all-rounder...

Are you passionate about creating exceptional customer experiences? As a CX Designer, youll collaborate with diverse teams to craft seamless, impactful customer interactions. Your role will be pivotal in driving customer-centric strategies and designing solutions that elevate our clients' experiences. If you're a creative problem-solver with a passion for...

Gauteng, JHB - Western Suburbs A well-established business is seeking CX Analyst for a 12 month contract position. **Qualifications Essential** - Degree / Diploma in Technology / Information Management - Relevant Qualification in Customer Experience Design (CPPM from IQ Business preferrable) **Qualification Preferred** - Post Graduate Degree in Technology...

Gauteng, JHB - Western Suburbs A well-established business is seeking CX Analyst for a 12 month contract position. **Qualifications Essential** - Degree / Diploma in Technology / Information Management - Relevant Qualification in Customer Experience Design (CPPM from IQ Business preferrable) **Qualification Preferred** - Post Graduate Degree in Technology...

**Job ID**: 57489**Date Posted**: Posted 2 hours ago**Location**: Randburg, Johannesburg**Job Title**: TEMP CX ANALYST - RANDBURG - GAUTENG To support the planned pre-grooming analysis efforts for TechMod from a CX Design perspective, ensuring that process definitions, business rules and requirements take into account the required successful customer...

As a CX Analyst, you be responsible for identification of dependencies for automation in line with defined customer narratives. You will also be required to participate and contribute to solution design sessions. **Requirements**: - Relevant Tertiary Qualification - SAFe Agile certification - 9 years in Customer Experience Design for process engineering...

**Job Purpose** - To ensure the delivery of an end-to-end Change and Transformation capability, by utilising specialised skills and expertise, leveraging flexible Agile and fit-for-purpose Change Methodologies and tooling, and partnering with existing areas of change excellence. - This role will support multiple transformation programmes across the bank and...

Gauteng, JHB - Western Suburbs - Annually Cost To Company (Market related) A well-established business is seeking CX Analyst for a 12 month contract position. **Qualifications Essential** - Degree / Diploma in Technology / Information Management - Relevant Qualification in Customer Experience Design (CPPM from IQ Business preferrable) **Qualification...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

**Qualifications Essential** - Degree / Diploma in Technology / Information Management - Relevant Qualification in Customer Experience Design (CPPM from IQ Business preferrable) **Qualification Preferred** - Post Graduate Degree in Technology / Information Management - SAFe Agile certification **Experience** - A minimum of 5 - 8 years in Customer...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

About Our Ideal CandidateWe are looking for a highly experienced Automotive CX Specialist Leader who can develop and execute customer experience strategies that drive business results. If you have a strong background in customer experience and a passion for delivering exceptional results, we encourage you to apply.Key Responsibilities- Develop and implement...

**Who We Are**: At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency,...

**Requirements**: - Identification of personas as input to CX Design - Definition and documentation of successful customer outcome canvases - Definition and documentation of customer narratives in line with actual business scenarios - Identification of dependencies for automation in line with defined customer narratives - Support development teams during...

**Qualifications Essential** - Degree / Diploma in Technology / Information Management - Relevant Qualification in Customer Experience Design (CPPM from IQ Business preferrable) **Qualification Preferred** - Post Graduate Degree in Technology / Information Management - SAFe Agile certification **Experience**: - A minimum of 5 - 8 years in Customer...