Member Journey Specialist

Sales / Marketing / CommunicationsJohannesburg - Gauteng***: MEMBER JOURNEY SPECIALISTMAIN PURPOSE OF THE ROLE:The role would be responsible for building omnichannel platforms and proactive member communication and contact to enhance service, access to information and advice for clients and members in line with the Member Experience strategy and deliver on...

**Job Advert Summary**: The role would be responsible for building omnichannel platforms and proactive member communication and contact to enhance service, access to information and advice for clients and members in line with the Member Experience strategy and deliver on defined ‘moments of truth’ **Minimum Requirements**: TECHNICAL COMPETENCY...

**BASIC JOB DESCRIPTION** **Member segmentation and enhance the member experience** - Segment members, understand their profiles and map their ideal member journey, identifying touchpoints and moments of truth to deliver exceptional service and brand values. - Identify the gaps or shortfalls in member experience across all touchpoints, for all kinds of...

**Job Details**: **Department** **IT** **Minimum experience** **Mid-Senior** **Company primary industry** **Information Technology and Services** **Job functional area** **Information Technology** Great news!! Are you looking for an opportunity which will challenge and grow in well established organisation. If your answer is yes, Now!! - As a...

**Skills and Qualifications**: - Bachelor’s degree advantageous - Experience with SQL Server databases and Transact-SQL - Advanced Excel (Pivot, VLOOKUP, etc.) - Experience with SSRS - Strong analytical skills with the ability to collect, organise, analyse, and disseminate significant amounts of information with attention to detail and accuracy. -...

Skills and Qualifications: Bachelor's degree advantageous Experience with SQL Server databases and Transact-SQL Advanced Excel (Pivot, VLOOKUP, etc.) Experience with SSRS Strong analytical skills with the ability to collect, organise, analyse, and disseminate significant amounts of information with attention to detail and accuracy. Experience in building...

Job Advert Summary:This key focus of the member socialisation specialist role is to generate leads for PPS Advisory Services and Enablement from various external sources. Perform intermediary services (Direct Sales Implementation) on behalf of PPS Advisors.Minimum Requirements:Education:Matric (Grade 12)RE 5 and FAIS accredited and compliantExperience:1. 1...

**Job ID**: 83684**Date Posted**: Posted 45 mins ago**Location**: Johannesburg**Job Title**: SENIOR SPECIALIST CUSTOMER EXPERIENCE JOURNEY ARCHITECT (6/12 MONTHS) FTC - JOHANNESBURG - GAUTENG **KEY OBJECTIVES** Business Analytics Management - Agile business analysis to document detailed requirements for business change. - Eliciting requirements from...

The job involves building omnichannel platforms and maintaining proactive communication with members to improve service and access to information. This is crucial to align with the Member Experience strategy and meet defined 'moments of truth'.RESPONSIBILITIES Segment members and enhance their experience, mapping their ideal journey and identifying...

Bring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary To...

Job Advert Summary:A member of the Retentions team reporting to the Team Manager Retentions & Leads. This role will be responsible to ideate, design, implement and manage the retention and conservation strategies for PPS products and services.Retention specialists, also known as customer retention specialists, design and implement customer retention...

**Job Advert Summary**: A member of the Retentions team reporting to the Team Manager Retentions & Leads. This role will be responsible to ideate, design, implement and manage the retention and conservation strategies for PPS products and services. Retention specialists, also known as customer retention specialists, design and implement customer retention...

Bring your possibility to life Define your career with us With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job SummaryTo provide...

**Job Description.** Dimension Data is looking to hire a Senior Cloud Sales Specialist to join the Cloud Sales Team in Johannesburg. The role entails taking the Dimension Data Cloud value proposition to market, retaining existing business and growing market share. The person needs to have the interpersonal skills and professional excellence required to...

**CONTRACT ROLE: 6-12 MONTHS (ON-SITE)** **Key Roles and Responsibilities**: - Agile business analysis to document detailed requirements for business change - Eliciting requirements from different stakeholders in order to give appropriate recommendations. - Recording and representing - Production and deployment service. - Improve process efficiency by the...

Job Description.Dimension Data is looking to hire a Senior Cloud Sales Specialist to join the Cloud Sales Team in Johannesburg. The role entails taking the Dimension Data Cloud value proposition to market, retaining existing business and growing market share.The person needs to have the interpersonal skills and professional excellence required to delight...

Description To offer expertise, guidance, and document the customer journey experience throughout the business, engaging with customers across various channels, products, segments, and platforms to grasp customer needs, behaviors, and expectations. The goal is to provide strategic insights to the Business for informed decision-making and improving the...

Our client is looking for an experienced, due-diligent individual who excels in Customer services. **Duties and responsibilities**: **Engage key representatives of the client to understand their context and needs** - Partner with Employer representatives and HR professionals to identify challenges and gaps in service levels, understand their context and...

**Job Number** - 72256 **Job Type** - Permanent **Job Title** - E-Commerce Experience Specialist **Computer Skills** - CRM,Google Analytics,Adobe Analytics **Industry** - Consumer Electronics **City** - Johannesburg (Incl. Northern Suburbs) **Province** - Gauteng **Purpose** - Successfully support the OBS team by ensuring OBS order payment & delivery...

Bring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary To...