Key Account Manager, Solutions

6 months ago

Kempton Park, South Africa DSV Full time

Time Type:

Full time

Minimum Requirements

Grade 12

Bachelor’s Degree: Preferably in Business Administration, Marketing, Sales, or a related field. Advanced degrees (MBA or similar) can be advantageous.

Proficient in working on computers and using MS Applications, especially Excel and PowerPoint.

Job Related Requirements

Experience 

5+ years in the logistics industry, for example transport and, or warehousing or a combination of. 

+5 years in the FMCG industry, particularly in the consumer health sector and SAPHRA regulated environments. 

+5 years Key Account Management Experience. Track record of managing senior key accounts. Skills Communication

Strong verbal and written communication skills, fluent in English.

Verbal Communication: Effectively communicating with various stakeholders, presenting ideas clearly, and addressing concerns.

Written Communication: Proficiency in drafting emails, reports, and documentation that are clear and concise.

Active Listening: Demonstrating active listening skills to understand stakeholder needs and concerns fully. Relationship Management:

Stakeholder Engagement: Building and maintaining strong relationships with suppliers, customers, and internal teams.

Customer Service Orientation: Understanding and meeting the needs of customers and ensuring their satisfaction.

Supplier Relationship Management: Developing and nurturing strategic partnerships with key suppliers. Negotiation and Conflict Resolution:

Negotiation Skills: Strong negotiation skills for contract discussions, pricing, and terms with suppliers and customers.

Conflict Resolution: Handling disputes and conflicts effectively, finding mutually beneficial solutions. Analytical and Problem-Solving Skills:

Data Analysis: Analyzing data to identify trends, issues, and opportunities within the supply chain.

Problem-Solving: Developing strategic solutions to address supply chain challenges and inefficiencies. Technical Proficiency:

ERP Systems: Familiarity with Enterprise Resource Planning (ERP) systems like SAP, Oracle, or Microsoft Dynamics.

Supply Chain Software: Experience with supply chain management software such as Warehouse Management Systems, Transport Management systems.

Advanced Excel & PowerPoint Skills: Competence in using Excel for data analysis, modeling, and reporting and PowerPoint for customer facing material.

Strategic Planning and Execution:

Strategic Thinking: Developing and implementing long-term plans for supply chain improvement and innovation.

Business Acumen: Understanding the broader business context and aligning supply chain strategies with overall business goals. Interpersonal Skills:

Empathy: Understanding the perspectives and needs of various stakeholders.

Influence and Persuasion: Ability to influence and persuade stakeholders to support supply chain initiatives and changes. Leadership and Team Management:

Team Leadership: Leading and motivating a team, managing performance, and fostering a collaborative environment.

Project Management: Skills in planning, executing, and overseeing supply chain projects, ensuring they are completed on time and within budget. Regulatory and Compliance Knowledge:

Industry Regulations: Familiarity with relevant industry regulations, compliance standards, and ethical sourcing practices.

Sustainability: Knowledge of sustainable supply chain practices and the ability to implement environmentally friendly initiatives. Adaptability and Flexibility:

Change Management: Managing and adapting to changes within the supply chain, including technological advancements and market shifts.

Cultural Sensitivity: Understanding and navigating cultural differences in a global supply chain context.

Main purpose of the role

At DSV Solutions, our Key Account Managers are at the heart of the business, connecting the dots from every aspect of the business from operations, customers, financial, reporting, and people management. We are seeking an experienced Senior Key Accounts Manager to join our team in the FMCG consumer health sector, based in South Africa, Johannesburg. The candidate requires a deep understanding of consumer health supply chain logistics and coupled with extensive account management experience. Exceptional negotiation and communication skills is essential. The Key Account Manager is tasked to develop sharp and creative business strategies for different challenges in this fast-moving landscape. Key Account Managers are expected to be entrepreneurs, leading a team of multifunctional resources from the front line. You'll be in charge for maintaining and expanding a long-term partnership with our customers by continuously engaging, negotiating, seeking solutions, and play a key role in meaningful and effective communication between all parties.

Duties and Responsibilities

1. Develop productive working relationships with key customer contacts. 2. Serving as a trusted business advisor, service expert and single point of contact. 3. Work with the customer, operations and commercial to deliver on business objectives. 4. Developing, implementing, and evaluating business plans to meet and exceed goals. 5. Drive and represent operational performance improvements. 6. Interpretation of data into actionable conclusions and developing meaningful insights to stakeholders. 7. Translate customer requirements, including forecasts, into actionable plans for operations. 8. Manage and drive innovation and continuous improvements initiatives.9. Managing escalations, including coordination, communications, and follow through on mitigations. 10. Tracking, trending, and reporting on market trends, opportunities, and risks. 11. Execute customer satisfaction surveys, draw up action plans, supervise and complete them. 12. Conduct and coordinate performance reviews with the customers, weekly, monthly, and yearly.

  • Key Account Manager

    6 months ago

    Kempton Park, South Africa Xylem Full time

    **PURPOSE OF THE POSITION** Xylem is a leading global water technology company with operations in more than 150 countries; a passionate, talented, and experienced workforce; well-known industry-leading brands and water solution products. Xylem Water Solutions SA seeks to appoint an **Export Sales Manager**, to be established in Johannesburg, South...

  • Key Account Development Manager

    1 month ago

    Kempton Park, Gauteng, South Africa Profession Hub Full time

    Profession Hub - Key Account Development ManagerWe are seeking a highly skilled and experienced Key Account Development Manager to join our team at Profession Hub. As a Technical Sales Representative, you will play a vital role in driving business growth by developing and maintaining strong relationships with our key clients.About the Role:The ideal...

  • Key Accounts Manager

    6 months ago

    Linbro Park, South Africa MDR Solutions Full time

    **Job description** - Identify and pursue new business opportunities in the transportation and logistics sector. - Develop and implement effective sales strategies to meet and exceed revenue targets. - Cultivate relationships with key decision-makers in the industry. - Stay informed about the latest trends, technologies, and advancements in transport...

  • Key Account Manager

    7 months ago

    Kempton Park, South Africa DHL Full time

    **BE PART OF THE WORLD’S LARGEST LOGISTICS COMPANY** Deutsche Post DHL Group is the world’s leading logistics and mail company. We’re one of the world’s largest employers, operating in over 220 countries and territories. We’re Europe’s largest postal service, partner for eCommerce and pioneers in secure digital communication. We’re number one...

  • Key Account Manager Automotive Ssa

    7 months ago

    Kempton Park, South Africa DB Schenker Full time

    A Key Account Manager at DB Schenker plays a critical role in managing and nurturing key client relationships to drive business growth and ensure customer satisfaction. - Develop and maintain an ongoing pipeline of prospective clients within the Automobility + vertical. - Manage and lead RFQ’s and tenders to increase win rate. - Represent the MEA region in...

  • Key Account Manager, Road Logistics

    1 month ago

    Kempton Park, South Africa DSV Full time

    If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying. **DSV - Global transport and logistics** Location: Plumbago Job Posting Title: Key Account Manager, Road Logistics Time Type: Full Time **Main Purpose of The Role**: A DSV...

  • National Key Accounts Executive

    1 month ago

    Kempton Park, Gauteng, South Africa HR Genie Full time

    National Key Accounts ExecutiveJob OverviewThe National Key Accounts Executive is a crucial role within our organisation, responsible for managing a portfolio of key accounts at a national level. This position involves promoting sales growth and customer satisfaction by effectively executing the key accounts strategy and maintaining strong relationships with...

  • Key Account Manager

    7 months ago

    Linbro Park, South Africa Rubicon Full time

    **About the Key Account Manager** We are looking for an experienced Key Account Manager for our C&I Energy Division in Linbro Park, Johannesburg. This role works closely with the Senior Key Accounts Manager to grow and promote the sale of Rubicon products and fulfil a supporting role for the Senior Key Accounts Manager to prepare quotes, sales orders,...

  • Key Account Manager, Air

    2 months ago

    Kempton Park, South Africa DSV Full time

    If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying. **DSV - Global transport and logistics** Location: Serengeti Boulevard, Kempton Park Job Posting Title: Key Account Manager, Air & Sea Time Type: Full Time **Main purpose...

  • Junior Key Accounts Consultant

    7 months ago

    Kempton Park, South Africa FlySafair Full time

    Safair Operations, operating as FlySafair has a vacancy for a **Junior Key Accounts Consultant **at our head office in** Bonaero Park. **The successful applicant will report to the **Manager: Sales & Distribution**. **RESPONSIBILITIES**: - Assist with the day-to-day management of accounts that the airline runs with third parties including but not limited...

  • Key Account Representative

    4 months ago

    Kempton Park, South Africa Solenis Full time

    Exempt, Grade 13 Sales Incentive Program (SIP) eligible GENERAL SCOPE Manages an assigned account, or group of accounts, with the primary responsibility to create value for the assigned customers through the technical service they provide; and identifying new product opportunities and selling to existing customers. A Sales Service Professional’s sole...

  • Technical Sales Advisor Managed People Solutions

    7 months ago

    Kempton Park, South Africa Managed People Solutions Full time

    **Managed People Solutions** is looking to hire a **Technical Sales Advisor** for their client in the manufacturing industry based in Chloorkop, Kempton Park. **Key responsibilities**: - Be highly conversant and professional in all technical and conceptual aspects of all products - Analyse customer needs, recommend suitable products, provide advice, and...

  • Manager: Solution

    6 months ago

    Kempton Park, South Africa DHL Full time

    **BE PART OF THE WORLD’S LARGEST LOGISTICS COMPANY** Deutsche Post DHL Group is the world’s leading logistics and mail company. We’re one of the world’s largest employers, operating in over 220 countries and territories. We’re Europe’s largest postal service, partner for eCommerce and pioneers in secure digital communication. We’re number one...

  • Key Account Manager

    4 weeks ago

    Kempton Park, Gauteng, South Africa Dante Personnel Full time

    Job DescriptionWe are seeking a highly skilled Key Account Manager to join our team at Dante Personnel.About the RoleThe successful candidate will be responsible for managing Business Development Officers and Key Account Managers, motivating the team to generate leads, build client relationships, set targets to exceed revenue forecast, and meet customer...

  • Key Account Manager

    4 months ago

    Kempton Park, South Africa HR Genie Full time

    NATIONAL KEY ACCOUNTS MANAGER - BOXER AND PICK N PAYCommercialAccountable for quality, standards, service and desired outputs within inter-related functional areas of responsibility. May be responsible for work of others. This role will work with various closely related concrete variables, requiring an understanding of the theory or practices underpinning...

  • Key Account Manager

    6 months ago

    Greenstone Park, South Africa Bidvest International Logistics Full time

    **Job Purpose**: Bidvest International Logistics is looking to recruit a Key Account Manager to join the team based in Greenstone, Gauteng facility. The incumbent will be responsible to manage, retain, grow and secure new business within your designated industry vertical/s through actively marketing Bidvest International Logistics by establishing long term...

  • Key Account Manager

    8 months ago

    Hyde Park, South Africa Signa Group Full time

    The Manager: Key Account serves as the interface between the client, sales channel and Invequity. Responsible and accountable for developing and maintaining long lasting trust relationships with a portfolio of strategic clients through identification of client needs, extend, and align our solutions to achieve mutual satisfaction. The incumbent will drive...

  • Manager: Digital Solutions

    7 months ago

    Kempton Park, South Africa FlySafair Full time

    Gauteng, Kempton Park Safair Operations, operating as FlySafair has a vacancy for a **Manager: Digital Solutions **at our head office **Bonaero** **Park.** The successful applicant will report to the **Executive Manager IT & Innovation.** **RESPONSIBILITIES**: - Develop and maintain strong relationships with key stakeholders and vendors; - Manage...

  • Key Accounts Manager

    2 months ago

    Menlyn Park, South Africa Assupol Life Ltd. Full time

    1**. Grow the Value of New Business** - Align the National Sales Strategy with the Key Account Strategy and the implementation thereof - Contribute to the growth of the in force book by 1% a month - Monitoring of withdrawal performance per Market - Monitoring of collection persistency - Acquisition of new worksites - guided by defined client profile and...

  • Key Accounts Manager

    2 months ago

    Menlyn Park, South Africa Assupol Full time

    Description 1**. Grow the Value of New Business** - Align the National Sales Strategy with the Key Account Strategy and the implementation thereof - Contribute to the growth of the in force book by 1% a month - Monitoring of withdrawal performance per Market - Monitoring of collection persistency - Acquisition of new worksites - guided by defined client...