Junior Key Accounts Consultant
7 months ago
Safair Operations, operating as FlySafair has a vacancy for a **Junior Key Accounts Consultant **at our head office in** Bonaero Park. **The successful applicant will report to the **Manager: Sales & Distribution**.
**RESPONSIBILITIES**:
- Assist with the day-to-day management of accounts that the airline runs with third parties including but not limited to travel tour operators (wholesalers), Travel Agents, and corporate clients;
- Assist with invoices and report on reservations made on behalf of clients;
- Provide status report to clients;
- Attend to queries (internal and external);
- Perform general admin duties;
- 90% of calls need to be answered within 1 minute of ringing;
- Generate and follow through with group quotations and bookings and guide clients throughout the process.
**REQUIREMENTS**:
- Grade 12 certificate;
- 2 years’ experience in an Administrative role;
- Experience as a client-facing key account representative (Essential);
- Experience in travel/bookings is essential;
- Must have training in CRM systems, Phone Systems and Reservation systems (Essential);
- Knowledge of basic reporting;
- Proficient in Microsoft Outlook and Excel.
**PERSONAL ATTRIBUTES**:
- Professionalism;
- Act with Integrity;
- Punctual;
- Friendly;
- Entrepreneurial spirit;
- Interpersonal and communication skills;
- Conflict management;
- Good time management;
- Immaculate timekeeping.
**APPLICATION GUIDELINE***:
- FlySafair reserves the right
- Not to proceed with this vacancy
- Reference number - JHB000862
**Preference will be given to members of under-represented designated groups.**
- For more information please contact:
**Nomsa Qobose
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