Key Account Manager

3 weeks ago

Linbro Park, South Africa Rubicon Full time

**About the Key Account Manager**

We are looking for an experienced Key Account Manager for our C&I Energy Division in Linbro Park, Johannesburg. This role works closely with the Senior Key Accounts Manager to grow and promote the sale of Rubicon products and fulfil a supporting role for the Senior Key Accounts Manager to prepare quotes, sales orders, delivery schedules, and all duties thereof

**Sales Support Consultants responsibilities**:

- Fulfill support functions to Senior Key Accounts Manager and their duties
- Manage and interpret customer requirements - speaking with clients to understand, anticipate, and meet their needs both electronically and via telephonic communication
- Prepare Quotes, Sales Orders, and Requisitions. Follow up on quotes, sales orders, and backorder reports
- Maintain awareness of pertinent client information, payment performance; communicate all client information that may affect company decisions to appropriate departments as required
- Schedule regular calls to customers
- Develop profitable and sustainable sales growth through engagement with current and potential customers within the assigned sales region
- Maintain high customer satisfaction ratings that meet company standards
- Close and grow sales through professional communication and interaction with current and potential customers and provide exemplary customer service throughout the sales cycle
- Strive to meet and exceed sales goals as assigned by the Division Head of Energy
- Collect and maintain information on the accounts, organization, budget, and preferences of current and potential customers; Be well versed in the customer's problems and goals
- Research sources for developing prospective customers for information to determine their potential
- Establish and maintain productive, long term professional relationships with decision-makers at customer organizations and create action plans for follow-up; Key accounts could require monthly / weekly follow-up's
- Expand market awareness of our products and our industry experience by communicating features and benefits of our products and services effectively

The goal is to facilitate sales and ongoing sales relationships to drive sustainable growth.

**_Role requirements are:_**
- At Minimum a Matric/NQF4 equivalent
- Proven track record of at least 2-5 yrs as a Key Account Manager, Sales Support Consultant
- Engineering technical sales support background an advantage
- Relevant industry experience and knowledge will be an advantage
- Computer literate with knowledge of NetSuite Oracle ERP
- Effective written and verbal communication skills
- Presentable and professional
- Driver's Licence and own vehicle (preferred)

**About Rubicon**

Rubicon Group is a vertically-integrated, sustainable technology group, providing end-to-end products, services, and software solutions in the fields of:

- Renewable energy
- Energy storage
- E-Mobility
- Smart building and smart retail technology
- Power solutions; and
- Industrial technology

These are some of the fastest growing and most exciting sectors of the global economy, and present our staff with multiple personal and professional development opportunities.

Rubicon's extensive customer base consists of corporate and retail clients, and include large, blue-chip multinational retail groups, property developers, and EPC customers in the renewable energy sector. Our supplier and commercial partners include leading global manufacturers and some of the best-known local brands. The group employs approximately 500 people, and is head-quartered in Cape Town, South Africa, but operates throughout Southern Africa and in the UK. We are backed by two of the largest private investment groups in South Africa.
- More information on the group can be found at:_

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