Customer Journey Manager

Are you an innovator with a passion for transforming customer experiences? We’re seeking a Manager: Customer Journey Mapping to design, implement, and optimize exceptional customer journeys. You’ll work directly with the Head of Customer Experience to translate corporate strategy into effective customer experience plans across our non-remittance...

Who we are: A leading Financial Services company. What we do: We offer affordable and reliable financial services to the emerging consumer. What we are looking for: A Manager: Customer Journey Mapping to design, implement and optimise exceptional customer journeys. You’ll work directly with the Head of Customer Experience to translate corporate strategy...

Who we are: A leading Financial Services company.What we do: We offer affordable and reliable financial services to the emerging consumer.What we are looking for: A Manager: Customer Journey Mapping to design, implement and optimise exceptional customer journeys. You’ll work directly with the Head of Customer Experience to translate corporate strategy into...

Who we are: A leading Financial Services company.What we do: We offer affordable and reliable financial services to the emerging consumer.What we are looking for: A Manager: Customer Journey Mapping to design, implement and optimise exceptional customer journeys. You’ll work directly with the Head of Customer Experience to translate corporate strategy into...

We are seeking a highly skilled Customer Journey Strategist to join our team at Isilumko Staffing. As a key member of our marketing department, you will be responsible for implementing customer experience strategies and managing all customer initiatives. Your focus will be on process improvement to optimise customer journey, strategy implementation, and...

Are you eager to dive into the world of customer experience and make a real impact? We’re looking for a Customer Journey Mapping Specialist to join our team and work directly with the Customer Journey Mapping Manager. In this role, you'll be responsible for mapping, analyzing, and enhancing the customer experience across all touchpoints. Your mission will...

Who we are: A leading Financial Services company.What we do: We offer affordable and reliable financial services to the emerging consumer.What we are looking for: A Customer Journey Mapping Specialist responsible for mapping, analysing and enhancing the customer experience across all touch-points.What you will do:Your mission will involve collaborating with...

Who we are: A leading Financial Services company. What we do: We offer affordable and reliable financial services to the emerging consumer. What we are looking for: A Customer Journey Mapping Specialist responsible for mapping, analysing and enhancing the customer experience across all touch-points. What you will do: Your mission will involve...

Who we are: A leading Financial Services company.What we do: We offer affordable and reliable financial services to the emerging consumer.What we are looking for: A Customer Journey Mapping Specialist responsible for mapping, analysing and enhancing the customer experience across all touch-points.What you will do:Your mission will involve collaborating with...

About the Role:We are seeking a skilled Customer Journey Mapping Specialist to join our team at Ad Talent. The successful candidate will be responsible for mapping, analysing and enhancing the customer experience across all touch-points.Key Responsibilities:Create detailed maps of the customer journey, identifying key touchpoints, pain points and...

**Job Details**: **Department** **IT** **Minimum experience** **Mid-Senior** **Company primary industry** **Information Technology and Services** **Job functional area** **Information Technology** Great news!! Are you looking for an opportunity which will challenge and grow in well established organisation. If your answer is yes, Now!! - As a...

**Job Requisition and Talent Acquisition contact** - REQ: 135783- Role: Insights and Journey Manager- Advert closing date: 27/09/2024- TA Consultant: Lebohang Monate**Job Family** - Marketing, Communication and Research**Career Stream** - Marketing and Brand Management**Leadership Pipeline** - Manage Others**Job Purpose** - To formulate and manage the...

**Requisition Details & Talent Acquisition Consultant** - REQ 136974 - Busi Radebe- Closing date: 22 November 2024- Job Family- Marketing, Communication and Research - Career Stream- Marketing and Brand Management - Leadership Pipeline- Manage Self: Professional**Job Purpose** - Manage the planning, prioritisation, organisation, and coordination of digital...

**Job ID**: 83684**Date Posted**: Posted 45 mins ago**Location**: Johannesburg**Job Title**: SENIOR SPECIALIST CUSTOMER EXPERIENCE JOURNEY ARCHITECT (6/12 MONTHS) FTC - JOHANNESBURG - GAUTENG **KEY OBJECTIVES** Business Analytics Management - Agile business analysis to document detailed requirements for business change. - Eliciting requirements from...

**Skills and Qualifications**: - Bachelor’s degree advantageous - Experience with SQL Server databases and Transact-SQL - Advanced Excel (Pivot, VLOOKUP, etc.) - Experience with SSRS - Strong analytical skills with the ability to collect, organise, analyse, and disseminate significant amounts of information with attention to detail and accuracy. -...

**CONTRACT ROLE: 6-12 MONTHS (ON-SITE)** **Key Roles and Responsibilities**: - Agile business analysis to document detailed requirements for business change - Eliciting requirements from different stakeholders in order to give appropriate recommendations. - Recording and representing - Production and deployment service. - Improve process efficiency by the...

A well-established Travel company is seeking a Senior Journey Specialist **Qualification**: - Matric certificate - with math's (minimum standard grade or above) - Tertiary certificate in Travel & Tourism/hospitality. **Experience**: - 4-5 years’ with Senior experience in handling customer relationships and developing. & promoting product and building...

**Requisition Details & Talent Acquisition Contact** - 135783 - Busi Radebe- Job Post End Date: 12 September 2024- Job Family- Marketing, Communication and Research - Career Stream- Marketing and Brand Management - Leadership Pipeline- Manage Others **Job Purpose** - To formulate and manage the implementation of the marketing strategy and plan in support of...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

Customer Experience ManagerAt ParcelHero, we're on a mission to deliver exceptional customer experiences. As a Customer Experience Manager, you'll play a crucial role in shaping our customer journey, ensuring seamless interactions from booking to post-delivery support.Key ResponsibilitiesCustomer Journey Mapping: Analyze and optimize the customer journey to...