Customer Journey Mapping: Manager

Are you an innovator with a passion for transforming customer experiences? We’re seeking a Manager: Customer Journey Mapping to design, implement, and optimize exceptional customer journeys. You’ll work directly with the Head of Customer Experience to translate corporate strategy into effective customer experience plans across our non-remittance...

Are you eager to dive into the world of customer experience and make a real impact? We’re looking for a Customer Journey Mapping Specialist to join our team and work directly with the Customer Journey Mapping Manager. In this role, you'll be responsible for mapping, analyzing, and enhancing the customer experience across all touchpoints. Your mission will...

Who we are: A leading Financial Services company. What we do: We offer affordable and reliable financial services to the emerging consumer. What we are looking for: A Manager: Customer Journey Mapping to design, implement and optimise exceptional customer journeys. You’ll work directly with the Head of Customer Experience to translate corporate strategy...

Who we are: A leading Financial Services company.What we do: We offer affordable and reliable financial services to the emerging consumer.What we are looking for: A Manager: Customer Journey Mapping to design, implement and optimise exceptional customer journeys. You’ll work directly with the Head of Customer Experience to translate corporate strategy into...

Who we are: A leading Financial Services company.What we do: We offer affordable and reliable financial services to the emerging consumer.What we are looking for: A Customer Journey Mapping Specialist responsible for mapping, analysing and enhancing the customer experience across all touch-points.What you will do:Your mission will involve collaborating with...

Who we are: A leading Financial Services company. What we do: We offer affordable and reliable financial services to the emerging consumer. What we are looking for: A Customer Journey Mapping Specialist responsible for mapping, analysing and enhancing the customer experience across all touch-points. What you will do: Your mission will involve...

Who we are: A leading Financial Services company.What we do: We offer affordable and reliable financial services to the emerging consumer.What we are looking for: A Customer Journey Mapping Specialist responsible for mapping, analysing and enhancing the customer experience across all touch-points.What you will do:Your mission will involve collaborating with...

About the Role:We are seeking a skilled Customer Journey Mapping Specialist to join our team at Ad Talent. The successful candidate will be responsible for mapping, analysing and enhancing the customer experience across all touch-points.Key Responsibilities:Create detailed maps of the customer journey, identifying key touchpoints, pain points and...

About the RoleAt Ad Talent, we're looking for a skilled Customer Journey Mapping Specialist to join our team. This role involves creating detailed maps of the customer journey, identifying key touchpoints, pain points, and opportunities for improvement. You'll use data and customer feedback to visualise and understand customer experiences from initial...

We are seeking a highly skilled Customer Journey Strategist to join our team at Isilumko Staffing. As a key member of our marketing department, you will be responsible for implementing customer experience strategies and managing all customer initiatives. Your focus will be on process improvement to optimise customer journey, strategy implementation, and...

If you have gained at least 7 - 10 years'  working experience with Customer Journey role, in the marketing segment, of which 3 - 5 years' have been in a Managerial role, please read further. We have a permanent role available towards Sandton for one of the TOP banks in S.A.: Responsibilities will include: Implementation of the customer experience strategy...

**Job Requisition and Talent Acquisition contact** - REQ: 135783- Role: Insights and Journey Manager- Advert closing date: 27/09/2024- TA Consultant: Lebohang Monate**Job Family** - Marketing, Communication and Research**Career Stream** - Marketing and Brand Management**Leadership Pipeline** - Manage Others**Job Purpose** - To formulate and manage the...

Customer Experience ManagerAt ParcelHero, we're on a mission to deliver exceptional customer experiences. As a Customer Experience Manager, you'll play a crucial role in shaping our customer journey, ensuring seamless interactions from booking to post-delivery support.Key ResponsibilitiesCustomer Journey Mapping: Analyze and optimize the customer journey to...

About the Role:We are seeking a skilled Customer Journey Mapping Specialist to join our team at Ad Talent. As a key member of our organization, you will be responsible for designing and implementing strategies that enhance the customer experience across all touch-points.Key Responsibilities:Create detailed maps of the customer journey, identifying key...

Customer Experience ManagerAt ParcelHero, we're seeking a Customer Experience Manager to develop and implement programs that improve both customer experience and efficiency by process improvements. This role requires diving deep into CX metrics to find opportunities, having a bias for action to develop and iterate on new processes until achieving desired...

Job Description To provide expertise, advice and formulate/document the customer journey experience across the business interacting with customers across channels, products, segments and platforms to understand customer needs, behaviours and expectations in order to provide strategic insight to the Business to ensure informed decisions are made and enhance...

What will you do? A position of Customer Insights Specialist exists in the Santam Experience team - the position could be based in either Sandton or Tygervalley. The purpose of the Customer Insights Specialist is to manage and implement the voices of experiences (VOX) Programme in order to make informed decisions about our business in the interests of our...

**Job Details**: **Department** **IT** **Minimum experience** **Mid-Senior** **Company primary industry** **Information Technology and Services** **Job functional area** **Information Technology** Great news!! Are you looking for an opportunity which will challenge and grow in well established organisation. If your answer is yes, Now!! - As a...

About the RoleWe are seeking a highly skilled Customer Journey Mapping: Manager to join our team at Ad Talent. This is a key role in our organization, and we are looking for someone who can translate corporate strategy into effective customer experience plans.Key ResponsibilitiesDesign and implement exceptional customer journeys across our non-remittance...

Key Responsibilities:• Develop comprehensive customer journey maps to identify pain points and areas for improvement.• Collaborate with cross-functional teams to design and implement effective customer experience strategies.Requirements:• Tertiary qualification in Marketing, Business Management, or a related field.• 1-3 years of experience in a...