Customer Experience Strategist: Journey Mapping Specialist

About the Role:We are seeking a skilled Customer Experience Strategist to join our team at Ad Talent. As a Customer Experience Strategist, you will be responsible for designing, implementing, and optimizing exceptional customer journeys.Key Responsibilities:Analyse customer life cycles and identify pain points to enhance interactions for our company...

We are seeking a highly skilled Customer Journey Strategist to join our team at Isilumko Staffing. As a key member of our marketing department, you will be responsible for implementing customer experience strategies and managing all customer initiatives. Your focus will be on process improvement to optimise customer journey, strategy implementation, and...

About the RoleAt Ad Talent, we're looking for a skilled Customer Journey Mapping Specialist to join our team. This role involves creating detailed maps of the customer journey, identifying key touchpoints, pain points, and opportunities for improvement. You'll use data and customer feedback to visualise and understand customer experiences from initial...

Customer Experience StrategistWe are seeking a seasoned Customer Experience Strategist to join our team at Isilumko Staffing. The ideal candidate will have a strong background in customer journey management, marketing, and leadership.Key Responsibilities:Implementation of customer experience strategiesMarketing and brand managementEvaluation and management...

We are seeking a Customer Experience Strategist to join our team at Ad Talent. This role involves designing and implementing exceptional customer journeys.The ideal candidate will work closely with the Head of Customer Experience to translate corporate strategy into effective customer experience plans.Key Responsibilities:Analyse customer life cycles and...

About the Role:We are seeking a skilled Customer Journey Mapping Specialist to join our team at Ad Talent. As a key member of our organization, you will be responsible for designing and implementing strategies that enhance the customer experience across all touch-points.Key Responsibilities:Create detailed maps of the customer journey, identifying key...

About the RoleWe are seeking a highly skilled Customer Journey Mapping: Manager to join our team at Ad Talent. This is a key role in our organization, and we are looking for someone who can translate corporate strategy into effective customer experience plans.Key ResponsibilitiesDesign and implement exceptional customer journeys across our non-remittance...

Key Responsibilities:• Develop comprehensive customer journey maps to identify pain points and areas for improvement.• Collaborate with cross-functional teams to design and implement effective customer experience strategies.Requirements:• Tertiary qualification in Marketing, Business Management, or a related field.• 1-3 years of experience in a...

Customer Journey ManagerWe are seeking a seasoned professional to lead our customer journey initiatives. If you have a proven track record of driving customer experience strategies and have a strong background in marketing, we want to hear from you.Key Responsibilities:Develop and implement customer experience strategies that drive business growth and...

Company Overview:FNB NAV is a leading financial institution that prides itself on delivering innovative products and services to its customers. With a commitment to staying curious and adapting to the ever-changing landscape, FNB NAV fosters an environment where experts come together to ignite effective change.Salary: R1 200 000 per annumJob Description: As...

Job SummaryWe are seeking a highly skilled Customer Experience Strategist to lead our team in Johannesburg, South Africa. As a key member of our marketing department, you will be responsible for developing and implementing innovative strategies that drive player acquisition, retention, and loyalty.The successful candidate will have a strong background in...

About the RolePaton Personnel is seeking an experienced Customer Experience Strategist to join their team. This is a key role that requires a deep understanding of customer experience management and its application in financial services.The successful candidate will have a minimum of 3-5 years of experience in customer experience management, with a strong...

Customer Experience ExcellenceWe are seeking a seasoned CX Specialist/Management Consultant to join our team at Paton Personnel. The ideal candidate will have a strong background in customer experience management, with a proven track record of enhancing existing processes and enabling new strategic customer journeys.Key Responsibilities:Develop and implement...

About the Role:Job Title: CX Design SpecialistJob Summary: We are seeking an experienced CX Design Specialist to join our team. The ideal candidate will have a strong understanding of customer experience and be able to map customer journeys, understand stakeholder requirements, and develop CX methodologies.Key Responsibilities:• Perform research analysis...

About the RoleWe are seeking an experienced Senior Customer Experience Strategist to join our team in Sandton, South Africa. This is a permanent position with one of the top banks in the country.

Customer Loyalty ManagerAre you passionate about creating exceptional customer experiences and driving loyalty? Energy At Work is excited to announce a newly created role for a dynamic and innovative Customer Loyalty Manager. If you have a vision for high-engagement models and a knack for loyalty programs, we want to hear from you.Key...

Customer Experience ManagerAt ParcelHero, we're on a mission to deliver exceptional customer experiences. As a Customer Experience Manager, you'll play a crucial role in shaping our customer journey, ensuring seamless interactions from booking to post-delivery support.Key ResponsibilitiesCustomer Journey Mapping: Analyze and optimize the customer journey to...

Brand Manager OTX Job Description **About the Role** We are seeking a highly skilled Brand Manager to join our team at ATripleA Recruitment and Temps. As a Brand Manager, you will be responsible for bridging the gap between the customer and the brand they work for. Your primary goal will be to ensure that each touchpoint across the customer journey is...

Customer Experience ManagerAt ParcelHero, we're seeking a Customer Experience Manager to develop and implement programs that improve both customer experience and efficiency by process improvements. This role requires diving deep into CX metrics to find opportunities, having a bias for action to develop and iterate on new processes until achieving desired...

Job Title: Team Lead CXAre you ready to take customer engagement to the next level? As a Team Lead CX in Johannesburg, this role is at the forefront of crafting unforgettable experiences for players across the vibrant South African online gaming landscape. This position is more than just managing customer journeys—it's about transforming touchpoints into...