Customer Journey Architect Specialist

**Job ID**: 83684**Date Posted**: Posted 45 mins ago**Location**: Johannesburg**Job Title**: SENIOR SPECIALIST CUSTOMER EXPERIENCE JOURNEY ARCHITECT (6/12 MONTHS) FTC - JOHANNESBURG - GAUTENG **KEY OBJECTIVES** Business Analytics Management - Agile business analysis to document detailed requirements for business change. - Eliciting requirements from...

Are you eager to dive into the world of customer experience and make a real impact? We’re looking for a Customer Journey Mapping Specialist to join our team and work directly with the Customer Journey Mapping Manager. In this role, you'll be responsible for mapping, analyzing, and enhancing the customer experience across all touchpoints. Your mission will...

Who we are: A leading Financial Services company.What we do: We offer affordable and reliable financial services to the emerging consumer.What we are looking for: A Customer Journey Mapping Specialist responsible for mapping, analysing and enhancing the customer experience across all touch-points.What you will do:Your mission will involve collaborating with...

Who we are: A leading Financial Services company. What we do: We offer affordable and reliable financial services to the emerging consumer. What we are looking for: A Customer Journey Mapping Specialist responsible for mapping, analysing and enhancing the customer experience across all touch-points. What you will do: Your mission will involve...

Who we are: A leading Financial Services company.What we do: We offer affordable and reliable financial services to the emerging consumer.What we are looking for: A Customer Journey Mapping Specialist responsible for mapping, analysing and enhancing the customer experience across all touch-points.What you will do:Your mission will involve collaborating with...

About the Role:We are seeking a skilled Customer Journey Mapping Specialist to join our team at Ad Talent. The successful candidate will be responsible for mapping, analysing and enhancing the customer experience across all touch-points.Key Responsibilities:Create detailed maps of the customer journey, identifying key touchpoints, pain points and...

We are seeking a highly skilled Customer Journey Strategist to join our team at Isilumko Staffing. As a key member of our marketing department, you will be responsible for implementing customer experience strategies and managing all customer initiatives. Your focus will be on process improvement to optimise customer journey, strategy implementation, and...

A well-established Travel company is seeking a Senior Journey Specialist **Qualification**: - Matric certificate - with math's (minimum standard grade or above) - Tertiary certificate in Travel & Tourism/hospitality. **Experience**: - 4-5 years’ with Senior experience in handling customer relationships and developing. & promoting product and building...

Are you an innovator with a passion for transforming customer experiences? We’re seeking a Manager: Customer Journey Mapping to design, implement, and optimize exceptional customer journeys. You’ll work directly with the Head of Customer Experience to translate corporate strategy into effective customer experience plans across our non-remittance...

Who we are: A leading Financial Services company. What we do: We offer affordable and reliable financial services to the emerging consumer. What we are looking for: A Manager: Customer Journey Mapping to design, implement and optimise exceptional customer journeys. You’ll work directly with the Head of Customer Experience to translate corporate strategy...

Who we are: A leading Financial Services company.What we do: We offer affordable and reliable financial services to the emerging consumer.What we are looking for: A Manager: Customer Journey Mapping to design, implement and optimise exceptional customer journeys. You’ll work directly with the Head of Customer Experience to translate corporate strategy into...

Who we are: A leading Financial Services company.What we do: We offer affordable and reliable financial services to the emerging consumer.What we are looking for: A Manager: Customer Journey Mapping to design, implement and optimise exceptional customer journeys. You’ll work directly with the Head of Customer Experience to translate corporate strategy into...

Company providing Luxury African Safari Holidays is looking for an experienced inbound Senior Journey Specialist based in Johannesburg / Cape Town. The Journey Specialist is responsible for managing and completing the booking confirmation process. They play a crucial role in ensuring the accuracy and financial health of each booking. The specialist will...

About the Role: As a Client Architect at NTT DATA, you will be responsible for providing technical guidance to key clients in their cloud transformation journey. Your role will involve working closely with customers to develop strategic milestones for their organization, while also owning and managing the technical relationship with key stakeholders.

**Job Requirements **As a Client Architect, you are the technical advisor for key NTT clients. Client Architects are technology leaders who can demonstrate a deep understanding of various technical concepts while guiding customers through their Cloud Transformation journey. To be successful in this role, you must possess a unique blend of technical skills,...

**Skills and Qualifications**: - Bachelor’s degree advantageous - Experience with SQL Server databases and Transact-SQL - Advanced Excel (Pivot, VLOOKUP, etc.) - Experience with SSRS - Strong analytical skills with the ability to collect, organise, analyse, and disseminate significant amounts of information with attention to detail and accuracy. -...

If you have gained at least 7 - 10 years'  working experience with Customer Journey role, in the marketing segment, of which 3 - 5 years' have been in a Managerial role, please read further. We have a permanent role available towards Sandton for one of the TOP banks in S.A.: Responsibilities will include: Implementation of the customer experience strategy...

Our client, a leading and trusted compliance management software solutions provider is looking for a Solution Architect to join their team. - Our client is a leading provider of B-BBEE software and advisory solutions. Their clients are supported throughout their B-BBEE compliance journey via a combination of their proprietary software solution and our team...

**CONTRACT ROLE: 6-12 MONTHS (ON-SITE)** **Key Roles and Responsibilities**: - Agile business analysis to document detailed requirements for business change - Eliciting requirements from different stakeholders in order to give appropriate recommendations. - Recording and representing - Production and deployment service. - Improve process efficiency by the...

**Sales / Marketing / Communications** **Johannesburg - Gauteng** ***: **MEMBER JOURNEY SPECIALIST** **MAIN PURPOSE OF THE ROLE**: The role would be responsible for building omnichannel platforms and proactive member communication and contact to enhance service, access to information and advice for clients and members in line with the Member Experience...