Senior Specialist Customer Experience Journey

About the Role:We are seeking a skilled Customer Journey Mapping Specialist to join our team at Ad Talent. The successful candidate will be responsible for mapping, analysing and enhancing the customer experience across all touch-points.Key Responsibilities:Create detailed maps of the customer journey, identifying key touchpoints, pain points and...

A well-established Travel company is seeking a Senior Journey Specialist **Qualification**: - Matric certificate - with math's (minimum standard grade or above) - Tertiary certificate in Travel & Tourism/hospitality. **Experience**: - 4-5 years’ with Senior experience in handling customer relationships and developing. & promoting product and building...

Are you eager to dive into the world of customer experience and make a real impact? We’re looking for a Customer Journey Mapping Specialist to join our team and work directly with the Customer Journey Mapping Manager. In this role, you'll be responsible for mapping, analyzing, and enhancing the customer experience across all touchpoints. Your mission will...

Who we are: A leading Financial Services company.What we do: We offer affordable and reliable financial services to the emerging consumer.What we are looking for: A Customer Journey Mapping Specialist responsible for mapping, analysing and enhancing the customer experience across all touch-points.What you will do:Your mission will involve collaborating with...

Who we are: A leading Financial Services company. What we do: We offer affordable and reliable financial services to the emerging consumer. What we are looking for: A Customer Journey Mapping Specialist responsible for mapping, analysing and enhancing the customer experience across all touch-points. What you will do: Your mission will involve...

Who we are: A leading Financial Services company.What we do: We offer affordable and reliable financial services to the emerging consumer.What we are looking for: A Customer Journey Mapping Specialist responsible for mapping, analysing and enhancing the customer experience across all touch-points.What you will do:Your mission will involve collaborating with...

**Job Details**: **Department** **IT** **Minimum experience** **Mid-Senior** **Company primary industry** **Information Technology and Services** **Job functional area** **Information Technology** Great news!! Are you looking for an opportunity which will challenge and grow in well established organisation. If your answer is yes, Now!! - As a...

Company providing Luxury African Safari Holidays is looking for an experienced inbound Senior Journey Specialist based in Johannesburg / Cape Town. The Journey Specialist is responsible for managing and completing the booking confirmation process. They play a crucial role in ensuring the accuracy and financial health of each booking. The specialist will...

**CONTRACT ROLE: 6-12 MONTHS (ON-SITE)** **Key Roles and Responsibilities**: - Agile business analysis to document detailed requirements for business change - Eliciting requirements from different stakeholders in order to give appropriate recommendations. - Recording and representing - Production and deployment service. - Improve process efficiency by the...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

Job Description To provide expertise, advice and formulate/document the customer journey experience across the business interacting with customers across channels, products, segments and platforms to understand customer needs, behaviours and expectations in order to provide strategic insight to the Business to ensure informed decisions are made and enhance...

About the Role:We are seeking a skilled Customer Journey Mapping Specialist to join our team at Ad Talent. As a key member of our organization, you will be responsible for designing and implementing strategies that enhance the customer experience across all touch-points.Key Responsibilities:Create detailed maps of the customer journey, identifying key...

Are you an innovator with a passion for transforming customer experiences? We’re seeking a Manager: Customer Journey Mapping to design, implement, and optimize exceptional customer journeys. You’ll work directly with the Head of Customer Experience to translate corporate strategy into effective customer experience plans across our non-remittance...

Who we are: A leading Financial Services company. What we do: We offer affordable and reliable financial services to the emerging consumer. What we are looking for: A Manager: Customer Journey Mapping to design, implement and optimise exceptional customer journeys. You’ll work directly with the Head of Customer Experience to translate corporate strategy...

Who we are: A leading Financial Services company.What we do: We offer affordable and reliable financial services to the emerging consumer.What we are looking for: A Manager: Customer Journey Mapping to design, implement and optimise exceptional customer journeys. You’ll work directly with the Head of Customer Experience to translate corporate strategy into...

Who we are: A leading Financial Services company.What we do: We offer affordable and reliable financial services to the emerging consumer.What we are looking for: A Manager: Customer Journey Mapping to design, implement and optimise exceptional customer journeys. You’ll work directly with the Head of Customer Experience to translate corporate strategy into...

About the RoleAt Ad Talent, we're looking for a skilled Customer Journey Mapping Specialist to join our team. This role involves creating detailed maps of the customer journey, identifying key touchpoints, pain points, and opportunities for improvement. You'll use data and customer feedback to visualise and understand customer experiences from initial...

We are seeking a highly skilled Customer Journey Strategist to join our team at Isilumko Staffing. As a key member of our marketing department, you will be responsible for implementing customer experience strategies and managing all customer initiatives. Your focus will be on process improvement to optimise customer journey, strategy implementation, and...

CX Specialist/Management Consultant RoleAs a Customer Experience Transformation Specialist at Paton Personnel, you will leverage your CX skills and qualifications to enhance existing experience and processes, enabling new strategic customer journeys and experiences. Key performance indicators will focus on positive changes in customer perceptions, attitudes,...

About us, purpose, experience and qualifications **about us**: - make a promise - be deeply invested - value our differences - build trust, not territory - have courage - always do the right thing **purpose**: - To provide expertise, advice and formulate/document the customer journey experience across FNB, interacting with customers across channels,...