Senior Specialist Customer Experience Journey

**Job Details**: **Department** **IT** **Minimum experience** **Mid-Senior** **Company primary industry** **Information Technology and Services** **Job functional area** **Information Technology** Great news!! Are you looking for an opportunity which will challenge and grow in well established organisation. If your answer is yes, Now!! - As a...

**CONTRACT ROLE: 6-12 MONTHS (ON-SITE)** **Key Roles and Responsibilities**: - Agile business analysis to document detailed requirements for business change - Eliciting requirements from different stakeholders in order to give appropriate recommendations. - Recording and representing - Production and deployment service. - Improve process efficiency by the...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

**Mission/ Core purpose of the Job** Responsible for leading the definition and implementation of an integrated technical and operational architecture and processes required to efficiently and effectively acquire, manage, charge and retain both B2C and B2B customers and partners for MTN’s Digital Services. The Senior Manager will work closely with...

About us, purpose, experience and qualifications **about us**: - make a promise - be deeply invested - value our differences - build trust, not territory - have courage - always do the right thing **purpose**: - To provide expertise, advice and formulate/document the customer journey experience across FNB, interacting with customers across channels,...

**Job Summary**: As Customer Experienced Officer, take responsibility to plan, coordinate and ensure all functions at the hospital are performed in a manner that optimises patient and staff experience. **Minimum Qualifications and Experience**: - Diploma: Marketing or healthcare related. - 3 - 5 years in a health care environment. - Experience as a...

About us, purpose, experience and qualificationsabout us:- make a promise- be deeply invested- value our differences- build trust, not territory- have courage- always do the right thingpurpose: To provide expertise, advice and formulate/document the customer journey experience across FNB, interacting with customers across channels, products, segments and...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...

The Senior Manager Customer Experience will interface with Operations Delivery and Optimisation roles to ensure data driven KPIs are established, implemented and monitored. Will be responsible for customer and governance and integrated planning enterprise wide. Will be responsible for overseeing the overall experience customers have during their interaction....

The Senior Manager Customer Experience will interface with Operations Delivery and Optimisation roles to ensure data driven KPIs are established, implemented and monitored. Will be responsible for customer and governance and integrated planning enterprise wide. Will be responsible for overseeing the overall experience customers have during their interaction....

One of the top banks in South Africa is seeking a Senior Manager Customer Experience to join their Marketing, Communication and Research department.PurposeThe Senior Manager Customer Experience will collaborate with Operations Delivery and Optimization teams to establish, implement, and monitor data driven KPIs.They will have the responsibility for customer...

Job Summary:As Customer Experienced Officer, take responsibility to plan, coordinate and ensure all functions at the hospital are performed in a manner that optimises patient and staff experience.Minimum Qualifications and Experience: Diploma: Marketing or healthcare related. years in a health care environment. Experience as a customer experience specialist...

Sales / Marketing / CommunicationsJohannesburg - Gauteng***: MEMBER JOURNEY SPECIALISTMAIN PURPOSE OF THE ROLE:The role would be responsible for building omnichannel platforms and proactive member communication and contact to enhance service, access to information and advice for clients and members in line with the Member Experience strategy and deliver on...

Gauteng, JHB - Northern Suburbs - Automotive Manufacturers (OEM) & Importers - Market Related | Negotiable - Job ref: OEM000085/LvdW - Vacancy type: Permanent SHIFTINTOHIGHCAREER by joining an Automotive Manufacturer that seeks the expertise of a Customer Experience Specialist **Minimum Requirements**: - Minimum of 5 to 10 years’ experience in a...

Gauteng, JHB - Northern Suburbs - Automotive Manufacturers (OEM) & Importers - Market Related | Negotiable - Job ref: OEM000016/LvdW - Vacancy type: Permanent SHIFTINTOHIGHCAREER to a fast growing and highly successful Automotive Manufacturer who requires the services of a Customer Experience Specialist **Minimum Requirements**: - Minimum of 5 to 10...

**Job Number** - 72256 **Job Type** - Permanent **Job Title** - E-Commerce Experience Specialist **Computer Skills** - CRM,Google Analytics,Adobe Analytics **Industry** - Consumer Electronics **City** - Johannesburg (Incl. Northern Suburbs) **Province** - Gauteng **Purpose** - Successfully support the OBS team by ensuring OBS order payment & delivery...

What will you do? A position of Customer Insights Specialist exists in the Santam Experience team - the position could be based in either Sandton or Tygervalley. The purpose of the Customer Insights Specialist is to manage and implement the voices of experiences (VOX) Programme in order to make informed decisions about our business in the interests of our...

Company DescriptionAbout KaeloKaelo provides essential healthcare solutions ensuring the physical and psychosocial wellbeing of all South Africans towards lasting social change. Kaelo meets the Healthcare needs of Corporate and Retail clients across South Africa - products offerings include Medical Insurance, Medical Aid, Gap Insurance, Kaelo Money and...

Gauteng, JHB - Northern Suburbs Automotive Manufacturers (OEM) & Importers Market Related | Negotiable Job ref: OEM000016/LvdW Vacancy type: PermanentSHIFTINTOHIGHCAREER to a fast growing and highly successful Automotive Manufacturer who requires the services of a Customer Experience SpecialistMinimum Requirements: Minimum of 5 to 10 years' experience in a...

**Skills and Qualifications**: - Bachelor’s degree advantageous - Experience with SQL Server databases and Transact-SQL - Advanced Excel (Pivot, VLOOKUP, etc.) - Experience with SSRS - Strong analytical skills with the ability to collect, organise, analyse, and disseminate significant amounts of information with attention to detail and accuracy. -...